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Read what people are saying
about Precision Garage Door in:

Hixson and Soddy-Daisy Area, TN

Precision Door Service of Chattanooga
has received 59 reviews, averaging 4.86 Stars:
Review:

Fast service, on-time and service rep was very knowledgeable and courteouss
Roxanne Hilboldt
Service Provided:
Garage Door Repair
Review:

looking forward to doing business with you thankyou
Conrad Dumers
A Response from: Sandy

Thank you for the 5 star review. Precision Door appreciates your business and feedback. It is our pleasure to serve you.

Joe Service Provided:
Install Garage Doors
Technician:
Review:

Joe Thomason did great job for my double garage systems. I would like to recommend Precision garage to all my friend and neighbor.
Linda Filonuk & Tammy Elam
A Response from: Sandy

Thank you for the 5 star review. Precision Door appreciates your business and recommendation to your friends and neighbors. It is our pleasure to serve you.

Joe Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
Technician:
Review:

We had excellent service!!
Debra Allen
A Response from: Sandy

Thank you for the 5 star review. Precision Door appreciates your business and feedback. It is our pleasure to serve you.

Joe Service Provided:
Garage Door Opener Repair
Product:
Remotes / Keypad
Technician:
Review:

I am a Contractor, and very particular about work performed for me. I called Precision door because no one else was available on Saturday. The Technician Named Jerry came promptly and was more knowledgeable, and efficient than any Garage door Mechanic I have encountered. I was very pleased with the work, and the price. I will use them again
James Horton
A Response from: Sandy

Thank you for the 5 star review. Precision Door appreciates your business and feedback. We are happy to provide 24/7 LIVE customer service for immediate emergency repairs on Saturdays. It is our pleasure to serve you.

Service Provided:
Broken Garage Door Spring Repair
Review:

Jerry Berry was really professional and patience, totally appreciate his service and job well done. I am really impressed with the work done. we will surely use your company again. Have a blessed day.
Emily Hostetler
A Response from: Sandy

Thank you for the 5 star review. Precision Door appreciates your business and feedback on our technician Jerry. We look forward to serving you in the future.

Service Provided:
Garage Door Opener Repair
Review:

Very fast appointment & arrived right on time. Instantly knew what the problem was and proceeded to fix it on both doors. Explained what might be needed in the future. Very professional. Will call again if needed in the future. Thanks.
Frank Kalinowski
Service Provided:
Garage Door Opener Repair
Review:

Called when he was on his way and was on time. Polite and professional. Highly recommend!
Karen Ward
A Response from: Sandy

Thank you for the 5 star review. Precision Door appreciates your business and recommendation to others. It is our pleasure to serve you.

Service Provided:
Garage Door Repair
Review:

Showed up on time and completed the job in the time specified. The Tech was very knowledgeable, about the product. Would highly recommend Precision.
Dan Cothron
Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
Review:

Good reliable service.
Cathy Cox
Service Provided:
Garage Door Repair
Review:

I was extremely pleased with everything with Precision. Joe, technican that to repair my garage door was professional, pleasant and very knowledgeable. The repair was completed the same day I placed the call. and I loved the fact that I could look on the website and see who was coming to my home before he arrived..
Rhonda Sharp
A Response from: Sandy

Thank you for the 5 star review. Precision Door appreciates your business and honest feedback about our service and technician Joe. It is our pleasure to offer same day service with bios of the technician coming to your home. We feel it is important to offer that extra security of knowing who will be serving you. Merry Christmas!

Joe Service Provided:
Garage Door Repair
Technician:
Review:

Prompt, efficient and professional service. Highly recommend Precision Door Service as a first class organization that I will not hesitate to use again and strongly recommend to anyone in need of garage door service.
Frank Poland
A Response from: Sandy

Thank you for the 5 star rating! Precision Door appreciates your business and recommendation to others.

Service Provided:
Garage Door Repair
Product:
Springs
Review:

Very nice young man knowledge of product was nice also looking forward to installation
Fred White
A Response from: Sandy

Thank you for the 5 star review. Precision Door appreciates your business and feedback. We look forward to installing your door this week.

Service Provided:
Install Garage Doors
Product:
Garage Doors
Review:

SERVICEMAN JERRY WAS ON TIME AS SCHEDULED, VERY NICE AND KNOWLEDGEABLE. I WOULD HIGHLY RECOMMEND PRECISION TO FRIENDS AND FAMILY.
Frank Schulte
A Response from: Sandy

Thank you for the 5 star rating! Precision Door appreciates your business and recommendation to others. It was our pleasure to serve you.

Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Review:

I will definitely use your company again. I appreciate getting help with the door immediately. Your tech who did the job was great.
Tressie Smith
A Response from: Sandy

Thank you for the 5 star review. Precision Door appreciates your business and feedback.

Conner Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

Excellent technichian. Very professional and personalable. Great job, fast and effecient. Thanks.
Fernando Guadarrama
A Response from: Sandy

Thank you for the 5 star rating and the feedback on our technician, Jerry. Precision Door appreciates your business and the opportunity to serve you.

Service Provided:
Garage Door Repair
Review:

I've done business on two occasions with Precision. I was so pleased the first time, I called them 11/2 yrs later. If needed, I will call Precision Again.
Liz Gregg
A Response from: Sandy

Thank you for the wonderful 5 star review. Precision Door appreciates your feedback and business. It is always a pleasure to serve you.

Service Provided:
Garage Door Opener Repair
Review:

Excellent service
Michael Gnaster
A Response from: Sandy

Michael, thank you for your review. We appreciate your feedback and business.

Service Provided:
Garage Door Opener Install
Product:
Opener
Review:

For customer service, promptness, knowledge and politeness of Ben, the outstanding Tech, I give 5 stars. BUT for having no warranty on the preformed work/parts UNLESS you purchase a "limited lifetime warranty" for almost the same cost as the repair is a ZERO and bordering on a scam. Would I use them again? Most likely yes, but I would also shop around first.
Jim Roides
A Response from: Sandy

Jim, we appreciate your review and honest feedback. Your parts included a 1 year warranty at no additional charge to you. I'm sorry you were unhappy with the price of the lifetime warranty. Precision Door Service appreciates your business.

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Service men really nice...took to long to finally get it installed three weeks..but so far a good job...pleased...love my new door...so right now three stars.
Connie Dalrymple
A Response from: Emily Whalen

Thank you for your review! We apologize for the delay in installation as some of our doors are custom ordered and can take longer. We are happy to hear that you are pleased with the door and we appreciate your business!

Service Provided:
Garage Door Opener Install
Review:

Technician was very knowledgeable and friendly. Same day service and price was competitive. Very impressed with this everything about this company and would definitely recommend them.
Stephanie B
A Response from: Emily Whalen

Thank you for your review and recommendation! We appreciate your business!

Service Provided:
Garage Door Repair
Review:

Great! Came on a holiday, very courteous! Had my door repaired with new torsion springs! Very skilled would recommend Ben and Precision Door to any of my friends.
Dewey Harris
A Response from: Emily Whalen

Thank you for your review and recommendation! We appreciate your business!

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

I had a door installed and a 4" rubber strip added to the bottom. I just want to say that both technicians (Charles and Dylan) were quick, professional, thorough, and extremely courteous! I would definitely recommend Precision to my fellow Chattanoogans!
Deborah Ray
A Response from: Emily Whalen

Thank you for your review! Wee appreciate your business!

Service Provided:
Garage Door Repair
Review:

Jerry did a great job repairing my broken spring yesterday. Very fast service.
Doug Swafford
A Response from: Emily Whalen

Thank you for your review! We appreciate your business!

Service Provided:
Broken Garage Door Spring Repair
Review:

This was a great experience from start to finish! Joe, our salesperson, was professional and knowledgeable and was very nice to work with. The install was timely, and the guys were super nice and did a great job! We love our new garage door....thanks!
Mary & kevin Jones
A Response from: Emily Whalen

Thank you for your review! We appreciate your business!

Service Provided:
Install Garage Doors
Product:
Garage Doors
Review:

Prompt service and technician was very helpful and professional.
Sherry Paty
A Response from: Emily Whalen

Thank you for your review! We appreciate your business!

Service Provided:
Garage Door Opener Repair
Product:
Rollers
Review:

Chuck... my experience has not been good. As an example, the salesman said the door colors were standard and would match... they did not match, so I would not let the installer continue. The salesman also sold me a lot of stuff I did not need. I emphasized to the salesman that the doors were next to each other and had to be the same color. I would give you an F (1 star) except for the fact that the installer is working with us to fix the problems. I did not let him install the new door... I want this worked out first. The installer was exceptional and honest.
Jim Riesz
A Response from: Emily Whalen

Thank you for your review! We apologize for the misunderstanding on the technician's part and can assure you we will fix this problem for you right away. We pride ourselves with being the leader in the industry with the highest quality parts and customer service. A manager from our office will be contacting you soon to schedule the installation for the correct garage doors. We appreciate your business!

Service Provided:
Install Garage Doors
Product:
Garage Doors
Review:

I contacted Precision for a garage door repair. When I called there was no mention of a $65 service charge. When the technician informed us of this my husband called the call center and was put on hold for 15 minutes before a woman she back on and rudely told him that they do not routinely disclose their is a service fee but if we had asked then we would have been told. Needless to say, we paid the technician his $65 and will never do any business with Precision. Highly do not recommend.
Carey Brock
A Response from: Emily Whalen

Thank you for your review! We apologize for the miscommunication regarding our service fee. We are doing all we can to ensure this problem will not reoccur in the future. We have also issued you a full refund for the $65.00. Please contact our office if you should have any other concerns. We appreciate your business!

Service Provided:
Broken Garage Door Spring Repair
Review:

Excellent service in very cold weather. My 10 year old garage door is running like new. Ben, the technician on the job, was outstanding. It is refreshing to have a service person be on time with the parts and knowledge to perform a repair. Many thanks.
Jess Langley
A Response from: Emily Whalen

Thank you so much for your review! We appreciate your business!

Service Provided:
Garage Door Repair
Product:
Springs
Review:

Joe was most professional and helpful. He explained each step of the repair and had my agreement for each part replacement. I was pleased with being able to obtain speedy, excellent service on a weekend. I give this job five stars.
William Smith
A Response from: Emily Whalen

Thank you for your review! We appreciate your business!

Joe Service Provided:
Garage Door Repair
Technician:
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