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Read what people are saying
about Precision Garage Door in:

Ringgold, GA

Precision Door Service of Chattanooga
has received 63 reviews, averaging 5.00 Stars:
Review:

5 stars. Jerry our technician was awesome. Very pleased with the service precision provided and will recommend there services.
Barry Crawford
A Response from: Sandy

Thank you for the 5 star rating. Precision Door appreciates your business and recommendation to others.

Jerry B Service Provided:
Garage Door Repair
Product:
Cables
Technician:
Review:

Joe was great! Took the time to explain everything to me! Would highly recommend him and Precision to anyone looking for repairs or installation!
Julie Wade
A Response from: Sandy

Thank you for the 5 star rating. Precision door appreciates your business and recommendation to others.

Joe T Service Provided:
Garage Door Opener Repair
Technician:
Review:

ON TIME PROFESSIONAL PRICING REASONABLE EXPERTS IN THEIR FIELD
Ben Daniel
A Response from: Sandy

Thank you for the 5 star review. Precision Door appreciates your business and feedback. It is our pleasure to serve you.

Jerry B Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Technician:
Review:

Excellent Service. Have absolutely nothing negative to report. On time, knowledgeable, helpful beyond necessity, and door works great.
Robert Stultz
A Response from: Sandy

Thank you for the 5 star review. Precision Door appreciates your feedback and business. It is our pleasure to serve you.

Jerry B Service Provided:
Garage Door Repair
Technician:
Review:

5 star
Patricia Hunt
A Response from: Chuck

Thank you for your 5 star review. Precision Door appreciates your feedback and business.

Jerry B Service Provided:
Garage Door Repair
Technician:
Review:

Service tech was on time, very professional, completed work quickly. He also gave me options to consider, just the spring or a "re-build" of the working parts. I went with the re-build, while twice the cost of just replacing the spring, this will reduce the chances of having another service visit. My door is 14 years old and should now last another 15 years. He also recommended using silicon spurs to lube the working parts every 4 months. If you think about the work done, suggestions, in effect means he will not need to come back, except when one of my other two doors has an issue. When that happens I will call Precision again for repair! High marks for the tech!
Danny Fow
A Response from: Sandy

Thank you for the 5 star review! Precision Door appreciates your feedback and business. We look forward to serving you in the future.

Jerry B Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

We emailed for an estimate. Johnny on the spot, they called back within an hour. Called to ask a question & schedule possible installation 2 days ago no response after service said technician would call.....
Leisa Cooper
A Response from: Emily Whalen

Thank you for your review! We apologize for the delay in response. We will be contacting you today to answer any questions and schedule your installation! We appreciate your business!

Jerry B Service Provided:
Install Garage Doors
Technician:
Review:

Good and fast service.
Leslie Holt
A Response from: Emily Whalen

Thank you for your review! We appreciate your business!

Service Provided:
Garage Door Opener Install
Review:

Same day response to the call. Tech was on time (actually a little bit early) quick and very nice. Thanks again for a job well done.
Michael & Jennifer Anchondo
A Response from: Emily Whalen

Thank you for your review! We appreciate your business!

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Broken spring and cables. Jerry was great! Door working like new!
Matt Fletcher
A Response from: Emily Whalen

Thank you for your review! We appreciate your business!

Jerry B Service Provided:
Garage Door Repair
Technician:
Review:

What a great company and Jerry was a great technician. Jerry checked the problem, gave me my options with NO sales pressure. After I made my decision, Jerry went right to work and finished in a timely manner. He was very knowledgeable about his profession and the services and products offered by Precision. Jerry was right on time for the appointment. He told me to call if there were any problems and Precision would send someone right out. I would highly recommend Precision! Thanks again, Phil DeLay- Ringgold, Georgia
Phil Delay
A Response from: Emily Whalen

Thank you for your review and recommendation! We appreciate your business!

Jerry B Service Provided:
Broken Garage Door Spring Repair
Technician:
Review:

The wrong door was ordered and we had waited almost 3 weeks before it arrived to be installed today. In addition, our installation time window was 1 to 6 pm, but the installers did not arrive until 4:30. Now a new door has to be ordered, but it was after hours so we could not get an estimated lead time. I certainly hope a rush is put on and we don't have to wait another 3 weeks. The technicians have been courteous, but we are extremely unsatisfied at this point.
Shane & jennifer Garrett
A Response from: Emily Whalen

Thank you for your review! We apologize that you were not completely satisfied with our service. At Precision Door Service we pride ourselves with the highest quality parts and excellent customer service. I apologize for the misunderstanding with your order and delay on your installation. We have taken the appropriate action to ensure this will not be a reoccurring problem as well as scheduling you for your installation next week. We want our customers to feel 100% satisfied with our service and will be sure to rectify all misunderstandings. If you should have any other concerns, please contact our office at 865-539-3656. We appreciate your business!

Service Provided:
Install Garage Doors
Product:
Garage Doors
Review:

Very quick and professional service. Technicians answered all questions and explained everything thoroughly. Performed quick work and very reliable.
Scott Kennedy
A Response from: Emily Whalen

Thank you for your review! We appreciate your business!

Jerry B Service Provided:
Install Garage Doors
Product:
Garage Doors
Technician:
Review:

Don Ruyon recommended you. Your service and service man is outstanding. I will be happy to recommend you to my friends. Thank You
Jack Byrd
A Response from: Emily Whalen

Thank you for your review and recommendation! We appreciate your business!

Jerry B Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

Quick response, courteous service. Jerry, the tech who did the work, was very nice. He replaced rollers and adjusted the door. Will use again.
James Norman
A Response from: Jodi Cook

Thank you for your review! We appreciate your business!

Jerry B Service Provided:
Garage Door Repair
Product:
Rollers
Technician:
Review:

As far as I know, I haven't had it long enough to know if I'm going to have trouble or not. Service Tech appeared very knowledgeable regarding my old and new units.
Frankie Hood
A Response from: Jodi Cook

Thank you for your review! We appreciate your business!

Joe T Service Provided:
Garage Door Opener Install
Product:
Remotes / Keypad
Technician:
Review:

We enjoyed doing business with Jerry, he was a very nice
Vince & Pat Hope
Jerry B Service Provided:
Broken Garage Door Spring Repair
Technician:
Review:

My brother recommended Precision when the springs on my garage door broke. Jerry came out to my house around 8:15 pm, Thursday night. The garage door would not always close completely and its movements sounded tormenting, like that would be its last lift. Jerry and I discussed the age of the door and how best to repair. I chose to have him replace all the moving parts... now opening and closing the door is much quieter and efficient. Jerry completed his work in about and hour and headed to his home. Thank you Jerry. Very pleased with the presentation of what Precision could do for my door problem and the carrying out of the work.
Sam Keith
Service Provided:
Broken Garage Door Spring Repair
Review:

Straight shooting guys. No pressure. Jerry came looked at my door and gave me a couple of options. I went with a new door. They came back in two days had it done in a couple of hours. I couldn't be happier. Precision even underbid some " fly by night" garage door guys. Thank you Precision. My go to guys Kent. Ringgold Georgia
Kent Womack
Jerry B Service Provided:
Install Garage Doors
Product:
Garage Doors
Technician:
Review:

Very quick and reliable service.
Ron Phillips
Joe T Service Provided:
Broken Garage Door Spring Repair
Technician:
Review:

Joe was the technician that serviced our garage door yesterday May 8th. He was on time (when I wasn't:) and polite, knowledgeable about what the problem was and gave me the 3 options, but it was obvious that I had to take door #3, which was the highest price. Wasn't happy about the price, but it had to be done. It's working better than it ever had in the 5 years that we've lived here. Thanks again for sending someone out so quickly. Gayla Trotter Ringgold, GA
Gayla Trotter
Joe T Service Provided:
Install Garage Doors
Technician:
Review:

Joe was the technician that serviced our garage door yesterday May 8th. He was on time (when I wasn't:) and polite, knowledgeable about what the problem was and gave me the 3 options, but it was obvious that I had to take door #3, which was the highest price. Wasn't happy about the price, but it had to be done. It's working better than it ever had in the 5 years that we've lived here. Thanks again for sending someone out so quickly. Gayla Trotter Ringgold, GA
Gayla Trotter
Joe T Service Provided:
Install Garage Doors
Technician:
Review:

Very efficient, polite and efficient. I was very impressed.
Bonnie Safley
Jerry B Service Provided:
Install Garage Doors
Technician:
Review:

Great service. I called for a repair and was told about an option I didn't know about one that required no springs there was no pressure to make any purchases. I'm very happy with my repair and plan to have other door fixed in the same way. Glad I saw your add in the past and remembered you. Thanks
Sherry Cavin
Jerry B Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

Service call was easy and very professional. Gave me the options and clearly outlined the positives and negatives. Ultimately decided to buy a new door. Look forward to getting it installed. Joe could not have been more pleasant. Made a great impression for your company. Because of him and his approach I will reccomend the company to colleagues and peers. We even came in and finalized the purchase and iPad agreements over a cup of coffee at my kitchen table. Felt like I had known him for years. Great experience in a world full of few first class service experiences.
Craig Brooks
Joe T Service Provided:
Install Garage Doors
Product:
Garage Doors
Technician:
Review:

Great job! You got the job done same day. Thanks
Jim Billadeau
Joe T Service Provided:
Garage Door Opener Repair
Technician:
Review:

I called one day and Joe was at my house the very next day. He was very nice and knowledgeable about everything I needed. He installed two new garage door openers and also provided remote openers for other garage doors at another location. This was all done in a very timely manner and professional. I would absolutely use Precision again and recommend them to my friends.
Karen Callahan
Joe T Service Provided:
Garage Door Opener Install
Technician:
Review:

Jerry did a fantastic job. Quick, efficient and very knowledgable. My door is back up and running and purring like a kitten. Thanks
Michael Hagen
Jerry B Service Provided:
Garage Door Repair
Product:
Rollers
Technician:
Review:

Joe Thomason was very professional. Worked hard and fast and came out on a weekend. He knew what he was doing and gave me a safe and functional grarage door. Would not hesitate to use again. Try finding companies that come out on the weekend and still charge reasonable rates. Very satisfied.
Roger Forgey
Joe T Service Provided:
Install Garage Doors
Product:
Springs
Technician:
Review:

Joe was thorough and gave useful information on the operation of our garage. I appreciate his work and his concern for getting the job done correctly.
Ken Tartar
Joe T Service Provided:
Install Garage Doors
Technician:
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