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Read what people are saying
about Precision Garage Door in:

Signal Mountain, TN

Precision Door Service of Chattanooga
has received 34 reviews, averaging 4.94 Stars:
Review:

I will rate the appointment making and service a 5. Caleb was prompt and professional. The new garage door opener is very efficient.
Ena Haven
A Response from: Sandy

Thank you for the 5 star review on our service. Precision Door appreciates your business and feedback on Caleb.

Caleb B Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Technician:
Review:

The remains of Hurricane Irma hit us with half a dozen trees brought down in our neighborhood. My garage door was closed but when I went out and tried to close it , it immediately went up. This had happened just two months ago. I called and in about 2 hours Jerry was here and explained that it was simply a reset problem, showed me how to do it (which he says is in the owner's manual) and didn't charge me for the call, which I very much appreciate. My only negative is that I should have been told this the last time and I should have looked at the owner's manual if I still have it. But thanks for excellent service
Anthony Fox
Jerry B Service Provided:
Garage Door Opener Repair
Technician:
Review:

On returning from a trip we found our garage door would not stay down but would 'bounce' back up. I called on Sunday, your man arrived (early!) on Monday afternoon and, as we suspected, found it had been thrown off by a power failure.The price for the call was very reasonable and it took only a few minutes for him to fix the problem but it would have been nice if he had just done a quick lubrication, especially as he was advising that the rollers and joints were old and worn, causing squeaking and liable to cause failure in the not too distant future. Aside from that I was very pleased with the prompt service
Anthony Fox
Jerry B Service Provided:
Garage Door Opener Repair
Technician:
Review:

Precision was able to provide same day service on my "hung door"which was of great relief as I was not comfortable with my family being in and around the garage with the poor state of our door! Our technician was knowledgeable and explained all my options before allowing me to decide how to proceed. The garage door was back to full operation and better than before by dinner time!
Melinda Hogan
Joe T Service Provided:
Garage Door Repair
Product:
Cables
Technician:
Review:

Joe was very nice, professional and thorough. I would use your services again but hopefully that will not be necessary. Thank you
Jean Alder
Joe T Service Provided:
Garage Door Opener Repair
Product:
Garage Door Opener
Technician:
Review:

Conner is a knowledgeable, friendly young man who fixed my problem in a timely manner and promised to return if the problem reappeared.
Gary Ramsey
A Response from: Sandy

Thank you for the 5 star review. Precision Door appreciates your business and feedback on Conner. It is our pleasure to serve you.

Conner Service Provided:
Garage Door Opener Repair
Technician:
Review:

Joe T was the technician that came to my home - He was very kind and did exactly what was needed to get my garage door back so I can now get my car in and out as needed. I thank you for having a very good technician!
Jackie Carson
A Response from: Sandy

Thank you for the 5 star review. Precision Door appreciates your business and feedback on our technician Joe. I'm happy we could serve you in an emergency situation.

Joe T Service Provided:
Broken Garage Door Spring Repair
Technician:
Review:

Conner, came promptly and within the time scheduled. Looked thoroughly into the mechanism of the door for trouble function. He saw the problem and got it fixed. He was professional and courteous.
Ena Haven
A Response from: Sandy

Thank you for the 5 star review. Precision Door appreciates your business and feedback.

Conner Service Provided:
Garage Door Repair
Product:
Garage Doors
Technician:
Review:

I like honesty...and I like practicality. I got both with precision...thank you guys for being good people...my door works like a charm. A big thank you to the technician who came to my house ...Joe Thomason! What a nice guy...who knows his work!
Alyca Smith
A Response from: Sandy

Thank you for the 5 star rating. Precision Door appreciates your business and outstanding feedback on our technician, Joe. We are happy to hear your door works like a charm.

Joe T Service Provided:
Garage Door Repair
Product:
Springs
Technician:
Review:

Excellent service Fair price Polite serviceman Took time to show repair needs
Marylynn Shelton
A Response from: Sandy

Thank you for the 5 star rating. Precision Door appreciates your business and feedback.

Joe T Service Provided:
Broken Garage Door Spring Repair
Technician:
Review:

The travel mechanism was disrupted and was fixed in a flash. Thanks so much!
Gretchen Law
A Response from: Chuck

Thank you for the 5 star review. Precision Door appreciates your business and feedback.

Conner Service Provided:
Garage Door Repair
Technician:
Review:

The most pleasant experience I have had with a company in years. Jerry was early and excellent in his job performance, explaining everything that was needed to get my door operational. When completed, the door was working perfectly. Thanks for service that your company provides. I highly recommend them.
Don Erland
A Response from: Sandy

Thank you for the 5 star rating and feedback on Jerry and the company as a whole. Precision Door appreciates your business and recommendation in the future. It is a pleasure to serve you.

Jerry B Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

I couldn't be more pleased with the service, promptness and professionalism of Jerry. Thank you for correcting my problem.
Jerry Harper
A Response from: Emily Whalen

Thank you for your review! We appreciate your business!

Jerry B Service Provided:
Garage Door Opener Repair
Technician:
Review:

I was pleased with the work Jerry did installing new rollers on my garage door. New rollers were installed on the other door in January. In January you installed two openers but neither one opened the door all the way. Much to my delight, Jerry fixed one but didn't have time to fix the other one. He said that he or someone will come back to fix the other door so that it would open all the way. I hope so.
Jerry Harper
A Response from: Emily Whalen

Thank you for your review! We will be contacting you soon to schedule for a technician to come back and correct any problems. We appreciate your business!

Jerry B Service Provided:
Garage Door Repair
Product:
Rollers
Technician:
Review:

After you installed a new Opener my in-car remote would not work. Although you were not obligated to do so your Service Tech Ben came back and at no charge to me installed an extra receiver that enables my remote to work. Thank you very much. Also the door which was crashing its way up and down is now unbelievably smooth. You deserve six stars!!
Anthony Fox
A Response from: Emily Whalen

Thank you for your review! We appreciate your business!

Service Provided:
Garage Door Opener Install
Review:

My tech, Ben W. made sure to show me what repairs were needed and what parts needed to be replaced. He answered my questions and his way was pleasant and professional.
Ena Haven
A Response from: Emily Whalen

Thank you for your review! We appreciate your business!

Service Provided:
Garage Door Repair
Product:
Rollers
Review:

My garage door abruptly refused to close.I chose Precision because the company I've used previously couldn't come for a week so I looked in the Yellow Pages and then on your web-site and was told you could come that day. Your Service man Ben came that evening and was remarkably cheerful considering he'd been working since 7.30am and didn't finish till about 9.30pm.Ben was great--pleasant , helpful and proficient. My only minor complaint is that he left the wires looking a bit sloppy, You lost a star because your opener is foreign -made ( China??) and I cannot use my car's remote.
Anthony Fox
A Response from: Emily Whalen

Thank you for your review! We apologize you were not completely satisfied. A manager from our office will be in contact with you to schedule for our technician to come back out at no charge. We appreciate your business!

Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Review:

I found Jerry to be very helpful and he gave some suggestions on things that needed to be done to make both garage doors more efficient. He did the repairs timely and professionally. I would recommend Precision for any work that you needed done.
William Hill
A Response from: Emily Whalen

Thank you for your review and recommendation! We appreciate your business!

Jerry B Service Provided:
Garage Door Repair
Product:
Springs
Technician:
Review:

Thank you for your service on my garage door today. Your prompt service is greatly appreciated. I sure will refer your service to my frinds when the need comes up. Once again, thanks for your service. Grace St. John
Grace St. John
A Response from: Emily Whalen

Thank you for your review and recommendation! We appreciate your business!

Jerry B Service Provided:
Garage Door Repair
Technician:
Review:

Garage door openers covered by insurance.
Jerry Harper
A Response from: Emily Whalen

Thank you for your review! We appreciate your business!

Joe T Service Provided:
Garage Door Opener Install
Product:
Opener
Technician:
Review:

Ben did a great job, as usual. We used him last week on another property we purchased. On time - called ahead to confirm very professional.
John Miles
A Response from: Emily Whalen

Thank you for your review! We appreciate your business!

Service Provided:
Garage Door Repair
Review:

Great job! Friendly and knowledgable. The job was done quickly in a professional manner. We are very pleased with the service.
June Wilson
A Response from: Emily Whalen

Thank you for your review! We appreciate your business!

Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Review:

Quite outstanding service. Ben was knowledgeable, great to deal with, and did a fantastic job. On top of this it was same day service.
John Steen
A Response from: Emily Whalen

Thank you for your review! We appreciate your business!

Service Provided:
Garage Door Repair
Product:
Springs
Review:

Awesome response from company & technician - couldn't be better.
Arthur Temlock
Joe T Service Provided:
Garage Door Opener Repair
Technician:
Review:

We were very pleased with the work that was done to our garage door. Our technician was Joe Thomason. He is knowledgeable, very pleasant and very willing to work every detail to get the best possible results. We will not hesitate to call again and to recommend his work to our neighbors and friends who may need it.
Mario Abril
Joe T Service Provided:
Broken Garage Door Spring Repair
Technician:
Review:

We were very pleased with the work that was done to our garage door. Our technician was Joe Thomason. He is knowledgeable, very pleasant and very willing to work every detail to get the best possible results. We will not hesitate to call again and to recommend his work to our neighbors and friends who may need it.
Mario Abril
Joe T Service Provided:
Broken Garage Door Spring Repair
Technician:
Review:

We are very pleased with our new doors on our 3 car garage. The installation and initial sales information (by Joe) was excellent. I can only highly recommend Precision to others.
Dewayne Mccamish
Joe T Service Provided:
Install Garage Doors
Product:
Garage Doors
Technician:
Review:

We had used Precision before and felt they were very knowledgeable and we were please with their service.
Kristy Bowman
Joe T Service Provided:
Install Garage Doors
Product:
Garage Door Opener
Technician:
Review:

Great advice and completely knowledgeable regarding our needs and what options we might have. Will be able to comment further after the three new doors are installed.
Dewayne Mccamish
Joe T Service Provided:
Install Garage Doors
Product:
Garage Doors
Technician:
Review:

Joe was so professional and helpful - and patient! Great experience and a very nice man!
Ruth Farrimond
Service Provided:
Garage Door Repair
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