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Read what people are saying
about Precision Door Service

Precision Door Service of Chattanooga
has received 5 reviews, averaging 2.00 Stars:
Review:

The company was the most expensive of the three estimates I received. There was no offer to repair just replace. Rating of 2 because they showed up as scheduled.
Barbara Mcmillan
A Response from: Emily Whalen

Thank you for your review! At the time of service our technician evaluated the garage door and advised of any issues that would need to be resolved so that your garage door would function properly, and in some cases this can include replacing the door all-together. We pride ourselves with same day service, nights and/or weekends, the highest quality parts, honest and trustworthy employees, and the best warranties in the industry. In return our fees are a little higher then some of our competitor prices. Thank you for choosing Precision Door Service for your garage door needs. We appreciate your business and we are sorry that you were not completely satisfied.

Service Provided:
Install Garage Doors
Review:

Got several calls right away, although no one seemed to relay the information that I would not be home until later afternoon. Two different people called two different times to set up earlier appointments. I found that quite disruptive.
Rachel Nelson
A Response from: Emily Whalen

Thank you for your review! We apologize for any inconvenience we may have caused you. We appreciate your business!

Service Provided:
Install Garage Doors
Product:
Garage Door Opener
Review:

Below is the honest review I have typed up for yelp, Angie's List, google review, etc. Professional but be prepared for sticker shock!! "My first impression of the company is that they are very professional. They showed up at the appointed time, the technician even phoned prior to showing up. They emailed a picture of the technician prior to arrival. They lived up to their same day service. However, be prepared to spend a LOT of money. The technician was not allowed to fix my door (company policy regarding releasing the tension on the springs) but had to either replace several very expensive parts or I had to buy a new door, which would not be installed for about a week. My other option was to have a broken garage door and have paid $65 for a useless quote. So, $598 and less than 2 hours later my 12 year old door was operating the way it did earlier that same day. Granted I had new rollers, springs, etc. But $598??? The technician was courteous and efficient as he quickly replaced all the parts. Could my door just have been repaired without spending the money on the parts? YES. I think the company has a professional appearance but you might not have many choices other than throwing expensive parts at the situation. If you need repair call someone that repairs, if you want same day service and to rebuild your door with expensive parts, call them." Regards, Spencer Morgan
Spencer Morgan
A Response from: Chuck

Thank you for your honest feedback. We pride ourselves with same day service, nights and/or weekends, the highest quality parts, honest and trustworthy employees, and the best warranties in the industry. In return our fees are a little higher then some of our competitor prices for similar "non-installed" internet parts. I noticed we were at your home within 1.5 hours of you calling when your door is hanging dangerously with only a few rollers and the motor holding it up in your garage. Within 3 hours we had your door up and running better then it ever has with a 5 year warranty. We put safety first so when our technicians are in a dangerous situation replacing damaged parts my be required. We appreciate your business and we are sorry that you were not completely satisfied.

Service Provided:
Broken Garage Door Spring Repair
Review:

Professional employee. My son came and said they still make metal door rollers for the garage door. He said I should of kept the door rollers. Was told my bill will be in the mail. Need for records for this home. Work done fast. I wish my son was here when the work was done. Then he could of told me if it was needed. I hope the parts do last a long time. I am on social security. Very low income. $540.00 a month. I am learning to have a person with me for help.
Sally Smith
A Response from: Chuck

At the time of service our technician evaluated the garage door and advised of any issues that would need to be resolved so that your garage door would function properly. At Precision Door Service we pride ourselves with the highest quality parts and excellent customer service. Thank you for choosing Precision Door Service for your garage door needs. We appreciate your business and we are sorry that you were not completely satisfied.

Jerry B Service Provided:
Garage Door Repair
Product:
Rollers
Technician:
Review:

Joe quoted $465.00 for replacement of a torque master bar from Wayne Dalton. I responded that was way out of what we had expected and we would wait. He said his call bill would be $65.00 and I told him that was high for 20 min. He said he had to drive over (we live 8 min. from bus). He was courteous an I paid him. McSpadden replaced the bar a few hours later for $229 total labor and parts. Your prices are out of line
Debbie Walker
A Response from: Chuck

Our quote included the following: Service Call,PDS Overhaul,TORSION TUBE 9',10' PDS Drum RH,10' PDS Drum LH,CENTER BEARING PLATE,END BEARING PLATE - LH,END BEARING PLATE - RH,TORSION CABLE 8'6" 7x19 We pride ourselves with being the leader in the industry. Our pricing includes the highest quality parts and customer service. The Service Call included a 25 point inspection (function and safety)of your garage door, opener and all parts. We also include our recommendations for replacement of worn or damaged parts so that your garage door will function properly. As a courtesy the Service Call charge was refunded. We appreciate your business and we are sorry that you were not completely satisfied.

Joe T Service Provided:
Garage Door Repair
Technician: