Garage Door Repair Reviews in Cleveland TN Area, TN (Updated May 2026)

I can't say enough good things about Preston. He was courteous, explained what he was doing and why. Demonstrated the door being out of balance and deficiencies in the door rollers. Fixed the issue caused by a curious chipmunk. I would appreciate if you would send me a replacement invoice which broke out the labor costs from the parts costs.

- Peter Mealus

Friendly and courteous service showed up the day of my call to give estimate and was very professional in doing.definitely would recommend to anyone

- Robert Cook

Very courteous and professional, Would highly recommend due to quick response and repair

- Sandra Brewer

The technician was informative, reassuring and had a lot of knowledge. He went the extra mile for me. I will call again next time I need this service! A forever customer.

- Cathy Gracey

I feel like I made a friend today because Tony did such a great job and made it seem so easy and he was so confident and competent that I felt very at ease with him here at my home. Thank you for such a great experience.

- Kenneth Sanders

Preston was great. He was on time, knowledgeable, friendly and answered all of my questions during the service. Garage doors very well now.

- Corey C.

Scott did a great job repairing my garage door. He was very professional and knowledgeable in performing the work.

- Larry Grant

Quoted $250-350 on phone. Tried to upsale to $1600. Said bearings were bad, I checked old ones once off and seemed fine. Paid $1000. Had to have 2 springs (not even sure if that was true).

- Kevin Goodner

Great work and was on time and very knowledgeable. Thanks again

- Melene Day

We had a great experience today! They were able to schedule a technician to come out the same day, which was such a relief. Tony was our technician, and he was fantastic from start to finish. He took his time explaining everything clearly and made sure we understood all of our options. He was also incredibly kind and patient with our toddler, which we appreciated more than he knows! On top of the excellent service, they offer a military and first responders discount, which is a wonderful gesture. The repair cost is not cheap, but there were a few options to choose from. Overall, I was pleased with the service I received!

- Lynn Smith

Tony is fantastic

- George McBride

Tony did a great job on my daughter's garage door. He arrived on time and finished when he said he would. He was very polite and explained everything that was needed. I'm very happy with the repair.

- Kim Heaton

We had a garage door in Huntsville serviced by another franchise of Precision. The company manages to hire true professionals. Today, we had to have the spring, rollers, and cable replaced on our door. Tony P. knew exactly what we needed on the door that was already here when we moved in 5 years ago. And he even leveled our uneven door while he was at it. He also didn't try to upsell us the motor - after doing an inspection he said there was no reason to do it at this time. To top it all off, he showed up within an hour of our initial contact and finish the whole job within two hours. Couldn't ask for better service.

- Mark Cox

Professionals and efficient Fair detailed estimate by JP before beginning the work.

- Veva Rose

Matt was very timely on his arrival time and went right to work. He was very thorough, professional, and personable. He explained everything he did so I understood the process.

- Larry Janisewski

Preston did a great job replacing our springs, rollers, etc. We are very happy with the job done and would definitely recommend. 10/10 customer service!

- Sydney Shupe

Great job! Scott was a lifesaver and explained what we needed and why. The quality of work was great and I would like Scott to work on a couple of other garage doors for me soon. Thank you!!

- Matthew Amato

I’m going with a competitor they offered a much better price for the same service.

- Gene Burchfield

Fast and friendly service, Scott explained everything I needed to know. Excellent!

- Cathy Tucker

Great tech, informative, no pressure, just good information. Helpful with decision making and which door for current application. Pleasant and friendly.

- Tim Burdashaw

Good communication and very efficient service; needed repairs were clearly explained then completed promptly and fully; well done!

- Earlean Nilsen

This is the second time we have used your company…. You and your staff are amazing! We booked service request over the website Sunday afternoon….request time of service (between 10 and noon)…we received a call Monday morning at 9:15 stating that your representative will be here a bit after 10:00…and they were! Your representative/repair person was courteous, friendly, and very professional…answered all questions. We are very appreciative of the service you and your company provide…Thank you.

- Fran Lemmon

He came on time and was very kind and courteous. Handled the job efficiently! We are very happy! Thank you!

- Denise Creagan

They came out within 2 hours or less from the time I booked online. I was very happy with the service.

- Paula Hill

Hunter Bridges came out and did an excellent job. He was very professional preforming his repair and checked and double checked everything before he was done. I would recommend Precision Garage Door if someone needs their garage door repaired.

- John Kaniss

Scott was very nice and very informative! Would definitely recommend this company to a friend!

- Tyla Hall

Great service!

- Milton Tunnell

Thank you, JP, for making our OLD garage door open smoothly and quietly. JP was extremely knowledgeable and quickly replaced the needed parts. I would definitely recommend Precision Garage Door Service to anyone who needs a repair.

- Tiffany

I called late in afternoon and made appointment for the next day. The tech on arrival did a complete inspection on the door and advised me of needed repairs. On my approval work was started. The tech had everything he needed on his truck. Repairs were made and tech was paid agreed price without any problems. This is someone I believe does a great job.

- James Janes

Excellent service! Tony Parson is an asset to your company.

- Judy Grime