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Read what people are saying
about Precision Door Service in:

Chattanooga Area, TN

Precision Door Service of Chattanooga
has received 498 reviews, averaging 4.90 Stars:
1 2 3 4 5
Review:

Jerry and Precision Door were great to work with. Very professional and timely. I recommend their company and will use them again if needed.

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Service Provided:
Garage Door Repair

Product:
Remotes / Keypad

Review:

He was fast and very courteous

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

We had a broken spring on our 40 year old garage door. We selected Precision because of their descriptive ad in the yellow pages, and the senior discount. The service technician showed up on time, quickly evaluated the issues with the door and made a recommendation. He had all the tools, equipment and parts to do the job and the door was completely overhauled and upgraded in about an hour and a half and in a very professional manner. We highly recommend Precision Door Service.

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Service Provided:
Install Garage Doors

Product:
Springs

Review:

The folks at Precision Door were all very professional, friendly and courteous but most of all they got the job done. I will recommend them to anyone.

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Service Provided:
Garage Door Repair

Review:

Great Service

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Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Review:

On Thanksgiving Day my garage door wouldn't close. The following day I called 2 other places I found on the internet before I called Precision and either no one answered the phone, or I was switched around too much and got frustrated. The technician was very nice. But what I appreciate most is that within 2 hours of me placing the call to Precision the technician was at my home and my door was repaired. I am extremely grateful for the customer service and the quick response. I will use Precision again in the future.

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Service Provided:
Garage Door Repair

Product:
Rollers

Review:

I am always hesitant and reluctant to have contractors doing work on our home. I guess because we have had problems in the past with different companies, but Jerry and Joe were great. They called when they said they would, they came when they said they would come, and they were professional. We have not had any problems with the door and my husband and I both agree that the door has made a big difference in the temperature in the garage. The next thing is to purchase a new garage door opener. The only suggestion I have is that the clean up should include picking up nuts and bolts from the old door that have fallen to the ground. We picked up several which could have caused problems with our tires when pulling in or out of the garage. I'm not trying to be picky because the service was good and I was very impressed with the technicians and the installation of the new door.

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A Response from: Chuck Gatlin

Thank you for your honest feedback. We apologize for the technicians oversight during the clean up process. This issue has been addressed to ensure complete customer satisfaction in the future. We appreciate your business.

Service Provided:
Install Garage Doors

Product:
Garage Doors

Review:

The whole project involved adding an exterior wall, framing in a door, and putting up a 2-car garage door. The technicians were incredibly professional and speedy, and their finished product was amazing. I would recommend them to anyone!

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Service Provided:
Install Garage Doors

Product:
Garage Doors

Review:

Service was outstanding! Your technician was here within 1.5 hours of my request. No muss, no fuss, everything was perfect.

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Service Provided:
Broken Garage Door Spring Repair

Review:

Ok I have to add to my review, because I got in too big of a hurry, and it is very important that I add this... After the repair was done I didn't realize how noisy our garage door was before but it is sooooo nice and quite and sooo smooth now!!!!! Thx again Jerry!!! â­?ï¸?â­?ï¸?â­?ï¸?â­?ï¸?â­?ï¸?â­?ï¸? 6 stars ð???ð???

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Service Provided:
Garage Door Repair

Product:
Springs

Review:

I looked on the Internet for garage doors Precision was the first one that came up and what caught my eye was it was professionally advertised and the 24/7. Although We ended up waiting till the next day to have them come out I was thinking I was going to have to have them come out the night it happened. Jerry was very professional, and great at meeting our needs!!! We have a 2 car garage but one door and for the size it is, it really needed more struts and springs than just the 1 strut and 1 spring. Also added some rollers since ours probably would be going out soon! Hopefully we won't be needing them anytime soon but if we do we definitely will be calling him back!! Thx again, Jerry at precision!!!

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Service Provided:
Garage Door Repair

Product:
Springs

Review:

Salesman and installer both were very polite and professional.I was very pleased with the work and the timely response.Great Job Thanks Chad Harden

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Service Provided:
Install Garage Doors

Product:
Garage Doors

Review:

Joe was amazing. He was timely, efficient and very nice. He fixed the garage door in two hours and it looks great!!!!

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Service Provided:
Garage Door Opener Repair

Review:

Jerry was awesome! Very informative, knowledgeable and professional.

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Service Provided:
Garage Door Opener Repair

Review:

My garage door stopped working twice in about 3 years, so a call to Precision Door of Chattanooga sent Jerry out to help. He explained the age (about 20) and shakiness of my old opener, and I decided to take his advice and get a new one. Bada-boom: 60 minutes later I have a smoothly operating garage door with several nice features, and -- a lifetime warranty. Nice job, Precision. SK (Tech was Jerry)

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Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Review:

Jerry was very knowledgeable and friendly. He was professional and worked efficiently. The service was prompt.

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Service Provided:
Broken Garage Door Spring Repair

Review:

The reviews I read beforehand were very positive about working w/ Precision Garage Door and I had the same positive experience when I had them out to fix my door (spring, rollers, electric eye, new opener). It took Joe above 5 hrs. to do all the work, leaving after 9 p.m. I needed to have him come back to make a minor adjustment as 1/2 in. gap between door and opening and that was done quickly and to my satisfaction. In addition, when I contacted them initially by email, I got 3 people who returned my call right away. To me that showed they were very prompt and responsive. I'd definitely recommend them.

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Service Provided:
Garage Door Opener Repair

Review:

Very pleased with the prompt service. We had prior good experience with your company. You did not disappoint us.

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

Great job

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Service Provided:
Garage Door Opener Repair

Review:

I bought more than the form would let me select. I was EXTREMELY happy with both technicians (Jerry and Jacob - hope I have the latter's name right)...I have 3 garage doors now that work better than I thought they could and a keypad in case of emergencies and your team made certain I understood how everything worked before they left. I am VERY happy and very reference able. Thanks for a job well done. Gina Caldwell

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Service Provided:
Broken Garage Door Spring Repair

Product:
Rollers

Review:

We were well pleased with the work Joe did and he was a very nice man. I an sure he can tell you how he was greeted on the phone like he had never been before. I can recommend Joe as well as your company. Thanks for the speedy service.

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Service Provided:
Garage Door Opener Repair

Product:
Cables

Review:

JB, was very nice and informative. I will certainly call precision again for any garage door issues.

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Service Provided:
Broken Garage Door Spring Repair

Review:

Jerry knew his stuff and repaired our garage door system very quickly. He remained in constant contact prior to coming to our home. Before he left we checked the door's operation and it worked perfectly. We were well pleased with the workmanship.

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Service Provided:
Broken Garage Door Spring Repair

Product:
Rollers

Review:

Thank you so much for fixing our door on a holiday. Our cars were trapped in the garage. The service was excellent. Thanks

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

door opener adjustment

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Service Provided:
Garage Door Opener Repair

Product:
Cables

Review:

Same day service, quick and to the point! Jerry was very knowledgeable and told us what we needed, to fix our door! VERY please w/ the service and techinician! WILL def recommend your company in the future! THANK you for the speedy service!

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Service Provided:
Garage Door Repair

Product:
Remotes / Keypad

Review:

Below is the honest review I have typed up for yelp, Angie's List, google review, etc. Professional but be prepared for sticker shock!! "My first impression of the company is that they are very professional. They showed up at the appointed time, the technician even phoned prior to showing up. They emailed a picture of the technician prior to arrival. They lived up to their same day service. However, be prepared to spend a LOT of money. The technician was not allowed to fix my door (company policy regarding releasing the tension on the springs) but had to either replace several very expensive parts or I had to buy a new door, which would not be installed for about a week. My other option was to have a broken garage door and have paid $65 for a useless quote. So, $598 and less than 2 hours later my 12 year old door was operating the way it did earlier that same day. Granted I had new rollers, springs, etc. But $598??? The technician was courteous and efficient as he quickly replaced all the parts. Could my door just have been repaired without spending the money on the parts? YES. I think the company has a professional appearance but you might not have many choices other than throwing expensive parts at the situation. If you need repair call someone that repairs, if you want same day service and to rebuild your door with expensive parts, call them." Regards, Spencer Morgan

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A Response from: Chuck Gatlin

Thank you for your honest feedback. We pride ourselves with same day service, nights and/or weekends, the highest quality parts, honest and trustworthy employees, and the best warranties in the industry. In return our fees are a little higher then some of our competitor prices for similar "non-installed" internet parts. I noticed we were at your home within 1.5 hours of you calling when your door is hanging dangerously with only a few rollers and the motor holding it up in your garage. Within 3 hours we had your door up and running better then it ever has with a 5 year warranty. We put safety first so when our technicians are in a dangerous situation replacing damaged parts my be required. We appreciate your business and we are sorry that you were not completely satisfied.

Service Provided:
Broken Garage Door Spring Repair

Review:

Very professional and helpful. Would definatley recommend to family and friends. Thank you.

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Service Provided:
Garage Door Repair

Product:
Springs

Review:

My repair request was on the weekend because our car was trapped in the garage on Mother's Day by a malfunctioning spring system. Sears could only schedule me 4 days later, another company never called back. Precision answered on a weekend, the technician arrived, explained the problem, released the spring and offered to do additional work to solve the problem (which I declined on a weekend). Five stars!

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

Fast Efficient Friendly

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Service Provided:
Broken Garage Door Spring Repair

Product:
Cables

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Chattanooga TN Area

(423) 414-4013

(423) 414-4013
Cleveland TN Area

(423) 716-6318

(423) 716-6318
Ooltewah TN Area

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Signal Mountain TN Area

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Dalton GA Area

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Fort Oglethorpe GA Area

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Chickamauga GA Area

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(706) 229-4379
Riceville TN Area

(423) 954-7944

(423) 954-7944
Athens TN Area

(423) 401-8700

(423) 401-8700
Precision Door Service
Office: (423) 825-9711
6234 Perimeter Dr.
Suite C102

Chattanooga, TN 37421