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about Precision Door Service
Precision Door Service of Chattanoogahas received 1860 reviews, averaging 4.90 Stars:
Ringgold, GA
Ringgold, GA
Scott was great. Prompt, professional, and personable service!!
- John Diliberto
Product:
Derek was early, friendly and did an exceptional job.
- Charles Stewart
Chattanooga, TN
Disappointed to say the least with your service on a 5 year old garage door opener that you sold new. The $65.00 for a fifteen min. service charge for something you don't stock parts should have been explained when making the appointment for service. The original cost of the opener was $500.00 including installation, your quote of $400.00 and 3 weeks to replace a blown circuit board seemed high but the $900.00 replacement was a no-brainer when compared to your competitor's $200.00 to repair or $500.00 replacement both within a week quote. Good luck with your business your going to need it at this rate.
- David Pass
Chattanooga, TN
I had to replace two older (12+ year-old) chain drive openers after one of them started malfunctioning. It was easy to make an appointment for service and there was good communication to confirm and to remind me about the appt. The technician, Matt C. was prompt, professional, and courteous. He got the new belt-drive openers installed, showed me the features, and got our remotes programmed all in about two hours. I'm very happy with my new openers and with the service from Precision.
- Tom McC.
Product:
Cleveland, TN
This is the second time we have used your company…. You and your staff are amazing! We booked service request over the website Sunday afternoon….request time of service (between 10 and noon)…we received a call Monday morning at 9:15 stating that your representative will be here a bit after 10:00…and they were! Your representative/repair person was courteous, friendly, and very professional…answered all questions. We are very appreciative of the service you and your company provide…Thank you.
- Fran Lemmon
Athens, TN
Jean-Paul was outstanding! Took care of our issue effectively and quickly. Very professional and very personable! Extremely satisfied!
- Jeffrey Wilson
Product:
We were referred by a neighbor. Hunter was our technician. Would HIGHLY recommend him. Very professional and thorough. Will use Precision again and have already passed the info on to our neighbors.
- Rob Schoeck
Product:
Rossville, GA
TECHNICIAN was Tony Parson. He was very professional and met all my expectations. This was my third experience using Precision Door. I will always call Precision Door for my garage door needs. They were very prompt and worked me in same day on a holiday weekend. My sincere thanks.
- Joyce Smith
Etowah, TN
A friend highly recommended your company. After meeting Scott and seeing his work, I will also highly recommend your company and Scott to others. He not only did a great job but he also cleaned the garage doors After he was through with the work. I am very impressed with Scott and the work he did on both my doors!!!!
- Karen Taylor
Product:
Ooltewah, TN
Well pleased with the professionalism of the tech who replaced the drive motor on my primary garage today, it was apparent that he knew what he was doing. We discussed options as to repairs or replacement and decided to replace.
- J Craft
Rossville, GA
Jean-Paul was great, engaging and knowledgeable resolved my issue quickly. Definitely would use them if another issue evolved!
- Johnny Mallett
Chattanooga, TN
1. Did we meet your expectations? 2. Did we solve your problem? No, primarily because the technician could find no solution to the door damaging the vinyl trim when it opens up. To be fair, some have said that if the garage door opening was not curved at either end but squared off, then this would not happen. If it is a matter of how the doors are cut, then why hasn't my second garage door damaged the vinyl trim? Is it possible that there is a difference in how my 5-year old Precision Linear PDS800 Belt Driven D/C Powered Opener (associated with the damaged vinyl trim) and my 19-year old Lift Master Professional 1/2 H.P. (that hasn't damaged the trim) have been engineered? I don't know! 3. Were the people who represent our company courteous and professional? Were they helpful? The technician who came out, Matt, was all of these things and more! He went out of his way to find a solution to this problem. Fantastic all the way around! 4. Was there anything in our advertising that gave you more confidence? Not particularly. 5. Final thoughts: Although we customers should know that most companies charge a truck fee regardless of whether the issue is resolved or not, I think it would be a good customer service detail if the office that sets the appointment tells the customer that there will be a truck charge even if the problem isn't resolved ... "Do you still wish us to come out?" Trust me, it would be much appreciated!
- Stavros Ballas
Soddy-Daisy, TN
We love Precision garage door company! Called for a service call, got scheduled quickly, he showed up on time and fixed the problem in a few minutes. They even sent a text of thr techs name and picture so I knew who to expect. Do not hesitate to call them if you need service or even a new door and lift. I'm glad I did!
- Tim Schulmeister
We had Precision Door before and were pleased with the service. The technician Hunter did a great job and was very professional
- Marianne Covert
Product:
Chattanooga, TN
This is the second time with them. 1st door was done a year ago. Did such a great job, called them when the 2nd door popped. Called ahead to ensure someone was home and a text with a picture of the technician and his name. He was on time, very polite, and worked hard. The new hardware is quiet and smooth. Would tell friends and neighbors. 3yr warranty. Love it. Thanks
- David Lynch
Product:
Ooltewah, TN
Tony did a wonderful job helping me. Easy to talk to and helped explain the operation. I give him the highest score. Mike Hunter
- Mike Hunter
OUTSTANDING SERVICE. This is the second time I have used Precision Garage Door. They always provide prompt, knowledgeable, outstanding service.
- Robert Manzo
Product:
Chattanooga, TN
Technician Scott Hewens was excellent. He was professional and friendly. What I liked most was his explanations about the issue and the options that he gave to fix the problem. Great service!
- Harriette McKeldin Stokes
Product:
Ooltewah, TN
I would never waste a call to anyone else except Precision Garage Doors. My garage door came off the rails preventing my wife from leaving the house for her manicure at 1:00. I scheduled the appointment for the morning of her manicure, and Hunter was there at 9:00, fixed the door for a reasonable price, and my wife could make her manicure! Happy Wife! Happy Life!
- C Mark Warren
Monday morning happiness. Garage door problem on Sunday evening. Went online to book a repair, quickly scheduled for Monday morning! Service personnel were on time, professional and quickly solved the issue. I have been a customer at two different residences and found that this is the best garage door company.
- Joe Michniacki
Soddy-Daisy, TN
Tony P came to give us an estimate on a new garage door and he was very thorough and walked me through the entire process. We decided to go with Precision due to his customer service, knowledge and expertise.
- Tommie Thurman
Cleveland, TN
He came on time and was very kind and courteous. Handled the job efficiently! We are very happy! Thank you!
- Denise Creagan
Product:
Chattanooga, TN
Several years ago, Precision Doors did an excellent job of replacing our garage door springs so I contacted them for help addressing a problem we were having with the door closing consistently. Their service technician diagnosed the problem and recommended a new door opener. He installed it and programmed our car’s Homelink to communicate with the opener. The work was done quickly and he was very professional.
- Richard Driggans
Product:
Rossville, GA
I had a great experience with Precision, especially with Tony. He was very respectful and answered all my questions to my great satisfaction. I will definitely tell everyone to use Precision for their garage door needs.
- Roseann Floyd
Ooltewah, TN
The employees were responsive and easy to deal with. Pricing was competitive and fair. I would recommend them.
- JIM BRAY
Ooltewah, TN
The technician was on time and quickly repaired my garage door.
- Steve Kempson
Product:
Jasper, TN
Jean Paul Collins was very professional and thorough. He answered all our questions. We believe him to be a true asset to your company. We are satisfied with the service he provided
- Steve Tatro
Trevor Perry did an amazing job! Performed a thorough safety inspection and gave us multiple options for repair. Completed the job on the spit and was extremely professional doing so. Would highly recommended!
- Michael Foster
Product:
Graysville, TN
Excellent service was provided by Derek Haynie, who arrived within an hour of my call to the company. The fact that this was an emergency fix, we are so pleased. Your company reached outside our locality to be able to serve us so quickly. We decided to replace several parts to enhance the lifetime of this repair. Thank you!
- Bonnie Black
(423) 414-4013
(423) 414-4013(423) 716-6318
(423) 716-6318(423) 954-7944
(423) 954-7944(423) 401-8700
(423) 401-8700(706) 406-1616
(706) 406-1616(423) 716-6318
(423) 716-6318(706) 229-4379
(706) 229-4379(706) 406-1616
(706) 406-1616(706) 229-4379
(706) 229-4379(423) 954-7944
(423) 954-7944(423) 401-8700
(423) 401-8700Office: (423) 207-5065
1522 Clingan Ridge Dr NW
Celveland, TN 37312
Office: 706-406-3667
1018 N Glenwood Ave Suite 1
Dalton, GA 30721
Great service. Courteous and friendly phone personnel. Anthony was my service technician. He was very professional and knowledgeable about the product. He conducted the installation in a timely manner. I am very pleased with this installation.
- Marieta Kerley