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Read what people are saying
about Precision Door Service

Precision Door Service of Chattanooga
has received 1625 reviews, averaging 4.90 Stars:
1 2 3 4 5
1 2 3 4 5
Date: 09/21/2024
Garage Door Repair
,
Review:

I choose Precision because I was able to make an appointment and have someone out to repaint garage door as soon as possible. They called to let me know they were coming and showed up in the time frame I asked for. Shawn did a great job on several options and explained each option to me and what each warranty would cover and the cost for each one before fixing my problem with the garage door. I highly recommend them to anyone.

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Shawn Y Service Provided:
Garage Door Repair

Technician: Shawn Y
Review:

First of all the online appointment service made scheduling ver simple and easy. Within minutes of making the appointment, Tyson let me know he was twenty minutes away. He arrived promptly and immediately analyzed the problem and suggested replacing the ten year old unit that was pretty much worn out. He got to work and replaced the unit with a much better model, programmed my remotes and programmed both of my vehicles. This was a very satisfying experience and I will recommend Precision Doors to all my friends. I truly appreciate the prompt, professional and courteous service.

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Tyson M Service Provided:
Garage Door Repair

Product:
Garage Door Opener

Technician: Tyson M
Review:

One of my roll up garage doors side springs mechanism broke. Jean-Paul from Precision was dispatched the next morning. He arrived on time and replaced the side springs on both garage doors with standard over the door tension springs. Also replaced the old metal rollers and lubricated all the joints. Jean-Paul worked quickly and efficiently. They'll definately do any garage doors work I ever need!!!!

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Service Provided:
Garage Door Repair

Product:
Springs

Review:

Had a great experience with service on our garage door. Matt quickly identified the problem and fixed it immediately. Thank you.

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Matt C Service Provided:
Garage Door Opener Repair

Technician: Matt C
Review:

Very pleased with this company. Service tech arrived on time. Fixed the problem quickly. Very kind and professional.

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Tyson M Service Provided:
Garage Door Opener Repair

Technician: Tyson M
Review:

We are will please with your work employee was very professional and nice.

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Tyson M Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Tyson M
Review:

Technician was on time. Called with ETA before he came. Resolved my issue quickly and explained how to avoid it in the future. Service call was easy to schedule and fit my schedule. Would highly recommend for both installations and service.

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Anthony P Service Provided:
Garage Door Opener Repair

Technician: Anthony P
Review:

technician was very personable and skilled. He did a great job fixing my problems and even gave me advice to maintain my 30-year-old garage door. He did a major inspection and repair to make my door run much more smoothly.

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Chris P Service Provided:
Garage Door Repair

Product:
Garage Doors

Technician: Chris P
Review:

Anthony answered all of my questions thoroughly and respectfully. Product knowledge is top notch. We discussed several options and I never felt pressured or mislead. I also really like how they are available everyday and so quick to respond.

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Anthony S Service Provided:
Garage Door Repair

Technician: Anthony S
Review:

I would like to thank Sierra for her courteous treatment and getting our repair scheduled she is truly an asset to your company. I would also say To y was wonderful and did a great job. Both of your employees make us want to tell you how great they treated us and they deserve bonuses for their professional work ethic

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Anthony P Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Technician: Anthony P
Review:

I bought a door from you in 2019. With a low clearance in the garage the installers had to work really hard in order to get everything working correctly. From the first person that came to work on my door in 2019 him being fair and honest with me unlike another company I decided to go ahead and get a new door every tho he got the old one to work. Andrew was just as good and had to work hard because of the low clearance he did a great job and we are well pleased.

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Anthony S Service Provided:
Garage Door Repair

Product:
Springs

Technician: Anthony S
Review:

I have used your company in the past to replace a garage door. I have recommended your company to many people for excellent service and expertise. My experience today was very poor. I called to see about getting up to 3 doors installed on a metal shop building that has 3: 9 ft wide by 8 ft tall swing open doors. I want to replace with a garage roll up door. The young man you sent out was not capable of assessing my door installation. I told him I had a concern on two of the doors (one with tight headroom and one not square on the bottom. He looked in the building and immediately started trying to call for help and could not get an answer for several minutes. He took NO measurement of any kind. He finally got someone to answer and described the one door with a tight headroom problem and told me the door would have to be framed down to 7 ft tall without any measurements. There was no discussion about the other two doors that did not have the same headroom concern. The young man left, and I felt like it was a complete waste of my time, and I will now have to get a different company to send out someone with experience to assess my installation. I am sure the young gentleman is a good employee, but some supervisor/manager is putting him in situations he has not been trained to address.

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Matt C Service Provided:
Install Garage Doors

Technician: Matt C
Review:

Tyson did a very professional job in replacing our Garage Door Opener. He was courteous and knew what he was doing. Very pleased with the new door opener.

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Tyson M Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Technician: Tyson M
Review:

Hoping for a simpler solution, but when Tony explained my situation, I am thankful for the solution he recommended and completed. Looking forward to a better garage door closure for many years.

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Anthony P Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

Technician: Anthony P
Review:

Tony did a professional and perfect job.

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Anthony P Service Provided:
Garage Door Repair

Product:
Springs

Technician: Anthony P
Review:

I was stuck in my garage until the end of the day, when the tech showed up to save the day. I was very grateful .

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Anthony S Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Anthony S
Review:

Precision met all of our expectations and solved all of the problems regarding our major garage door repairs. The tech person, Anthony, was courteous, helpful, professional, experienced, and efficient.

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Anthony S Service Provided:
Garage Door Repair

Product:
Belt Drive Garage Door Opener

Technician: Anthony S
Review:

I just had a new garage door opener replaced this morning. Matt was actually a few minutes early, knew exactly what the problem was, gave me an estimate. He had the motor on his truck. was 90 minutes total from the time he showed up till he was completed. Very well satisfied glad I chose Precision to take care of my repair, will definitely call them if I ever have another problem, and will recommend Matt and the rest of the team. Chic- Fila customer service. Greg Love East Brainerd

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Matt C Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Technician: Matt C
Review:

Came home from the Post Office and my garage door isn't working! Called Precision Garage Doors and within 40 minutes Tony was at my door. Another hour and my problem was solved. And he replaced the spring, checked out the door to make sure all was in tip top shape. I've had things repaired before, but I have never had such stellar service from anyone! Call them. You will not be disappointed!

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Anthony P Service Provided:
Broken Garage Door Spring Repair

Technician: Anthony P
Review:

Matt C was my installer. He was knowledgeable, listened and answered questions, was efficient and timely with the installation and explanations for everything.

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Matt C Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

Technician: Matt C
Review:

My service technician was Matt C he called me he was on time when he said had broken spring he had to rebuild the whole top bearings was wore out completed the job very quickly great job

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Matt C Service Provided:
Broken Garage Door Spring Repair

Technician: Matt C
Review:

Shawn York was our tech today. He was on time, super friendly, informative, and advised us on the proper replacement for our garage door. We were hoping for just a repair but learned it would be better to replace an old system that wasn’t transmitting properly anymore. Shawn gave us options and was able to replace it (not the door) immediately. We are up to date with a reliable system! Thank you!

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Shawn Y Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

Technician: Shawn Y
Review:

Excellent service and same day. Can't beat that.

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Shawn Y Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Shawn Y
Review:

My technician was on time and did a great job. What more could you ask for!

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Anthony P Service Provided:
Garage Door Repair

Product:
Cables

Technician: Anthony P
Review:

Tony is awesome!! He took the time to explain everything in a clear, concise manner. He was very knowledgeable and the job was completed in a timely manner. I called about my broken spring, but he checked everything. I highly recommend Precision Garage Doors.

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Anthony P Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Anthony P
Review:

I choose Precision because I have heard of that company in conversation before. Tyson did the repair swiftly & as far as I can tell did a great job. I would have given a 5 star but $1,100.00 was a bit steep for a 20 minute repair.

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Tyson M Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Tyson M
Review:

Great experience with Precision Door today from my first contact over the phone to cleanup after the service was complete. Anthony arrived about an hour after my call and was thorough and knowledgeable. He corrected a couple of things which hadn’t been done properly at initial installation 11 years ago which gave me a lot of peace of mind. I’m impressed with the quality of parts used and it was important not to be trapped in my garage. Thank you Precision Door!

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Anthony S Service Provided:
Garage Door Repair

Product:
Springs

Technician: Anthony S
Review:

Precision did a great job replacing our garage door opener. They were able to replace it the same day we called. Matt arrived on time and was upfront about the costs and the amount of time it would take to replace. Excellent customer service and I highly recommend!!

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Matt C Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Technician: Matt C
Review:

Same day service with excellent technician (Tony). Garage door is so quiet now--excellent job.

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Anthony P Service Provided:
Garage Door Repair

Product:
Opener

Technician: Anthony P
Review:

Have used Precision Door several times now. Always on time, courteous, professional and friendly. We have found their advise very helpful. Will definitely call for all our garage door needs. This visit they replaced the hinges, one broken, one failing, and replaces all with heavy duty hinges.

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Shawn Y Service Provided:
Garage Door Repair

Technician: Shawn Y
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Precision Door Service
Office: (423) 825-9711
6234 Perimeter Dr.
Suite C102

Chattanooga, TN 37421