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Excellent customer service and prompt, fair service.

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Hi, I am well PLEASE with the service that was perform here my home, the Tech can`t remember his name he was the top of the line GREAT nice and very kind he new what he was doing I like that straight to the point I will tell the world about you guys you can count on that Love you guys, I will use you in near future. P.S. the best thing you set it up on a Sunday after noon you don`t see that, Thank you very much!! He install senor light work great too...

Review:

Called because of the "same day service" ad on New Year's Eve around 2pm, knowing that it would be a couple of days before I could get service for a garage door that "wouldn't open, even manually". Boy, was I surprised by the quick response (at my house within 1 hour) and the fast and quick work (replacement of springs, bearings and rollers) done all within one hour. I highly recommend Precision for any garage door repair.

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Same day response! Our technician Ben was professional and courteous. He called ahead and apologized for running late and told us exactly when he would be getting to our home. Our garage tension spring was broken. He told us of the cost to fix it, but based on the age of the door and his inspection he recommended an overhaul...which turned out to be the best deal with a limlted life time warranty. We now have in essence a brand new door that is both quiet and safe. We are very pleased!

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Tech came out in reasonable time. Technically tech did not know what he was doing. Started hammering all over the door made door fall and bent door hinges. Tech said sorry then left door bent and have hanging. I would not recommend them to anyone. Will destroy and then tell you a lot of parts need replace.

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I called around noon to see if someone could come give an estimate on new garage doors and an opener. Ben was here by 1:00 and was finished with the whole process in about 15 minutes. He was very informative, answered my questions about our particular situation and offered suggestions I hadn’t considered. Our doors should be here in 2-4 weeks so I’m looking forward to their installation. Very prompt and courteous.

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EXCELLENT service & skilled technician. Definitely would use them again. Thank you very much!

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We have used precision door in the past and have been very pleased with the service we have received. Your technicians have been very courteous and prompt and kept us informed as to when they would arrive, etc. We have been very pleased with the product that we purchased previously and with the installation and service we have received.

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Fast, friendly, courteous service! They are dependable in every way, and you just can't beat them!

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I've seen commercials about them and also heard great stuff about thos this company. It was definitely worth calling them. Great service and employees all around. Fixed my garage door and it works better then before. Thank you Precision!!

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Excellent response and great service by a very responsible young man. I must explain that I am 82 and many are young men to me. The tech that did the installing was very proficient and professional. Answered all of my questions. Could not be happier with the product and installation. Paul Loseby

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Fast and prompt service

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Cable broke so door would not operate. Called around noon to see if repairs could be same day. Was told to expect a service person between 4 & 6. Tony arrive around 5:15pm proceeded to replace both door cables with safety cables. Very professional. Will definitely get this company to quote me on replacing my shop sliding door. Very good service and at least half of what I was expecting to pay.

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The service was great. Called on a Sunday, the service rep. was at the house and had repaired the door within 2-1/2 hours. Will recommend Precision to everyone! Thanks

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Regional reputation was reason for initial contact. Appointment was easy to make. Service tech was courteous and professional. Repairs were done in a reasonable time and all is now functioning properly.

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My service tech was a very polite young man, Ben. He seemed very knowledgeable and adjusted my garage door without any problem. I would recommend this company on his performance.

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I had a old garage door motor replaced,the technician Benjamin was on time and polite and fixed the problem in a timely manner, will definitely use this company again if ever needed in the future

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We had an issue with our garage door not wanting to open this morning. We had Precision come out this afternoon and after about 5 minutes of looking and saying he doesn't know anything about our specific brand (7 yr old house) and verifying the spring was fine, he then recommended an entirely new door and opener!!! It was discovered the outlet went bad, although the other outlets in the garage were fine with nothing tripped in the breaker. After paying $50 for this "service" my husband and I discovered it was simply a tripped GFI that our ceiling outlet was tied into. We will be looking into other companies in the future should the need arise.

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Ben (Chattanooga) is the best ever! The repair work he did for me was to perfection. I have had two other garage door repair companies out at my house and the garage doors were never repaired correctly. Thank you, Ben.

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Please let Tony know adjusting the belt appears to have corrected the problem. No issues since. Appreciate the quick response Thanks

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Great Company. Have used twice and have been very satisfied with their work and the technicians knowledge. Would highly recommend this company!

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Referral from Thelma Briggs

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Knowledgeable technician. Fixed the door in one day. Fair price. 3rd time using this company for different projects. No complaints.

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I called Precision to schedule a technician to come out to repair a garage door and they were very helpful. Tony showed up the next morning, on time, and was very professional. He not only repaired the door that was broken but he also did some maintenance on the 2nd garage door. He knew what he was doing and we highly recommend Precision!

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Technician was 5 stars all the way. He installed it all same day & did a great job from what I can tell so far. Also, did a great job going over my different pricing options which was very helpful.

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Ben did an excellent job. Everything works great! Love the belts replacing the chain totally quiet. Got 5 stars in my book !

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I'm very pleased with the service I always receive when I call. The tech arrived on time, he was very courteous and did a great job. I always recommend them .

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The gentleman that came out was very nice and knowledgeable.

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Ben, Did an outstanding job. He did an overhaul on all components (Springs, Rollers, cables. etc.). I definitely recommend Precision and Ben. J.B.

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I'm so thrilled I reached out to your company today. My call was answered by a live person...huge!!! You offered to have someone come to my home today...huge!!! And Joe was wonderful and fixed my garage door in no time!!! Win Win Thank you very much for your wonderful customer service and I will only be calling Precision Door from now on!! Kathy Andrews