We had a new garage door and opener installed the 1st of August, the technicians where great, did a great job and where very friendly, and we have loved our new door, looks great, and is very quite opening and closing, not like the old one that sounded like a Sherman tank firing up, lol.
After a month, last night that is, our door would go down and come right back up, never could close it, had to undo safety latch and close it, so i called the 24 hr number and they had a technician to come out this morning and check it out. After a quick check he had determined a power outage had reset the force of the closure and opening limits, and he reset it in a matter of minutes, less than 5 minutes total visit!
Shook my hand and told me if i had any more problems just give them a call, very nice guy and very fast great service. A great company, i would recommend them to anyone looking for any type of Garage door service!