Garage Door Repair in Chattanooga, TN - Page 3

Judith Nance

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Service tech was respectful , kind and did a great job.

Charles Crump

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Tony did an excellent job!!!

Beverly Mosley

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I was so pleased with JP Collins. He was so professional and nice to talk with. He answered all my questions with respect and courtesy. He is a very super guy. He did his job very well. If I should need to call for any work on my garage door opener I hope I will be able to have him come to service.

Ronald Perry

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Our contractor insisted on using another door company to fix the problems that the sheet rock people had created. That person told us it would be $475 to replace something called the operator. I insisted that we call your company because you had put the door in and we had no problems with it. You came the very next day, not a week and a half later, and fixed it within a few minutes. The fee was zero dollars. Thank you for your continued support, your friendly staff, And the great knowledge that your workers have.

Lesley Dunn

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Scott was great!! Friendly, knowledgeable, answered all our questions! We will definitely recommend Precision Garage Door Service.

John Cooper

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

absolutely amazing

David Pass

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Disappointed to say the least with your service on a 5 year old garage door opener that you sold new. The $65.00 for a fifteen min. service charge for something you don't stock parts should have been explained when making the appointment for service. The original cost of the opener was $500.00 including installation, your quote of $400.00 and 3 weeks to replace a blown circuit board seemed high but the $900.00 replacement was a no-brainer when compared to your competitor's $200.00 to repair or $500.00 replacement both within a week quote. Good luck with your business your going to need it at this rate.

Tom McC.

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I had to replace two older (12+ year-old) chain drive openers after one of them started malfunctioning. It was easy to make an appointment for service and there was good communication to confirm and to remind me about the appt. The technician, Matt C. was prompt, professional, and courteous. He got the new belt-drive openers installed, showed me the features, and got our remotes programmed all in about two hours. I'm very happy with my new openers and with the service from Precision.

Stavros Ballas

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

1. Did we meet your expectations? 2. Did we solve your problem? No, primarily because the technician could find no solution to the door damaging the vinyl trim when it opens up. To be fair, some have said that if the garage door opening was not curved at either end but squared off, then this would not happen. If it is a matter of how the doors are cut, then why hasn't my second garage door damaged the vinyl trim? Is it possible that there is a difference in how my 5-year old Precision Linear PDS800 Belt Driven D/C Powered Opener (associated with the damaged vinyl trim) and my 19-year old Lift Master Professional 1/2 H.P. (that hasn't damaged the trim) have been engineered? I don't know! 3. Were the people who represent our company courteous and professional? Were they helpful? The technician who came out, Matt, was all of these things and more! He went out of his way to find a solution to this problem. Fantastic all the way around! 4. Was there anything in our advertising that gave you more confidence? Not particularly. 5. Final thoughts: Although we customers should know that most companies charge a truck fee regardless of whether the issue is resolved or not, I think it would be a good customer service detail if the office that sets the appointment tells the customer that there will be a truck charge even if the problem isn't resolved ... "Do you still wish us to come out?" Trust me, it would be much appreciated!

David Lynch

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

This is the second time with them. 1st door was done a year ago. Did such a great job, called them when the 2nd door popped. Called ahead to ensure someone was home and a text with a picture of the technician and his name. He was on time, very polite, and worked hard. The new hardware is quiet and smooth. Would tell friends and neighbors. 3yr warranty. Love it. Thanks

Harriette McKeldin Stokes

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Technician Scott Hewens was excellent. He was professional and friendly. What I liked most was his explanations about the issue and the options that he gave to fix the problem. Great service!

Richard Driggans

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Several years ago, Precision Doors did an excellent job of replacing our garage door springs so I contacted them for help addressing a problem we were having with the door closing consistently. Their service technician diagnosed the problem and recommended a new door opener. He installed it and programmed our car’s Homelink to communicate with the opener. The work was done quickly and he was very professional.

Jerry Brown

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I have used Precision Door Service in multiple states and have always been very satisfied on each occasion. The organization here in Chattanooga is one of the best of the best. Precision worked on our door several months ago and when we had another issue it was repaired immediately with limited cost to us. I had a question after the repair and Tony quickly responded a provided a very satisfactory answer to my question. The staff is very friendly, professional and efficient. You can’t find better people to work with, period. Chattanooga is lucky to have you here.

Edmond Mara

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

One of your employees, Jean-Paul, came to repair my garage door today. I was very pleased with his exceptional service. Of all the door services contacted, Jean-Paul was the only one to come extremely well prepared with detailed market price comparisons and fair-minded advice. He’s very professional and, I can't imagine calling anyone else after this wonderful service. Thank you so much!

Joyce & Reuben Taylor

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

It was a pleasure meeting your technician. He was knowledgeable about everything concerning our garage and the problems we've been having.

Karla Riddle

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I was having trouble closing my garage door and it turned out to be a very simple fix. It took Matt about one minute to figure out that one of my storage shelves had slide over and was partially blocking the sensor. He was quick, efficient and very kind. Will always use them.

Richard Maddox

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Not my first time using this company, and with employees like Tony Storino making the call, it will always be my go to! It’s refreshing today that you can deal with people and a company that exhibits honesty and integrity. Thanks to the TEAM at Precision Garage Door Service!! Great job!

Jessica Johnson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Scott came out and saved my whole life. I booked online right before 4:00pm, was told someone would be out before 6:00 the same day. Scott was at my house and working through my garage door issues within 30 minutes. He was so professional, so nice, and so thorough. Everything was done right then, and I had 2 fully (properly) functioning garage doors before the sun set that same day. And he was nice to my dog.

RT Landers

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I was able to get someone to my house the day after my call. Tony reviewed my system and let me know it was shot (over 15 years old), and installed a new one within 3 hours. For me: no muss, no fuss -- and I even got a $20 discount. Call me 'Satisfied'!

John Lyons

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Scott did an excellent job. He is professional, courteous, and knowledgeable. He explained exactly what was needed prior to repairs. We definitely would recommend Precision to others. Fantastic customer service.

Amy D.

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I called Precision Door because I've used them in the past. They are professional, prompt, and the technicians explain the issue and solution, which I appreciate. Today, Tony did an outstanding job in repairing the door. You should give Precision Door a try.

Linda Clayton

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Thank You MATT C !!!. So knowledgeable. helpful and friendly. He even called when he had a cancellation to see if I was available, which turned out perfect timing.

Kenneth Schenck

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

He was great, polite ,on time.

Gerald Bailey

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Service man came when he said and fixed the door problem. Later it failed and he came back that evening. With his help the door is now closed.

Elaine Hodges

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Matt repaired my garage door opener, replacing the worn spring and bearings, in a very skillful, timely and efficient manner. I appreciate his friendly, polite and professional manner. He is truly an asset to your company. Thank you Matt

Amy Ottman

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Precision was great to work with from arranging an appointment, being notified that my service person was on the way, and working with JP (Jean-Paul) to decide what services I needed. He was knowledgeable, explained things well, answered my questions, was on time, professional, competent, and most importantly, kind to my dog! I’m very satisfied with the completed work. Highly recommend and will use them again in the future.

Pat Wilee

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Matt has done a very good job very was very curtious and helpful and also was on time

Philip Alexander

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

My wife and I have followed your local commercials for several months and decided to use your services. I will admit your technicians were very knowledgeable about their work, explaining the safety and importance of having properly operating garage doors.

Michael Bass

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Great service, arrived on time. JP was a great guy, professional, courteous, friendly, and took care of the broken spring in no time. I wouldn't hesitate having a beer with him, after work of course.

Rosa Wrenn

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Superior service from when I called for an appointment to the service by the technician. He was very courteous and informative when I had questions. Thanks for the excellent and caring service.