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Read what people are saying
about Precision Door Service in:
Chattanooga Area, TN
Precision Door Service of Chattanoogahas received 546 reviews, averaging 4.90 Stars:
Chattanooga, TN
Lookout Mountain, TN
I had no idea what to expect but the customer service and kindness were the best! Scott could not have been nicer or easier to work with! Truly a wonderful experience!
- Melissa K
Product:
Chattanooga, TN
I was so pleased with JP Collins. He was so professional and nice to talk with. He answered all my questions with respect and courtesy. He is a very super guy. He did his job very well. If I should need to call for any work on my garage door opener I hope I will be able to have him come to service.
- Beverly Mosley
Product:
Chattanooga, TN
Our contractor insisted on using another door company to fix the problems that the sheet rock people had created. That person told us it would be $475 to replace something called the operator. I insisted that we call your company because you had put the door in and we had no problems with it. You came the very next day, not a week and a half later, and fixed it within a few minutes. The fee was zero dollars. Thank you for your continued support, your friendly staff, And the great knowledge that your workers have.
- Ronald Perry
Chattanooga, TN
Scott was great!! Friendly, knowledgeable, answered all our questions! We will definitely recommend Precision Garage Door Service.
- Lesley Dunn
Chattanooga, TN
absolutely amazing
- John Cooper
Product:
Chattanooga, TN
Disappointed to say the least with your service on a 5 year old garage door opener that you sold new. The $65.00 for a fifteen min. service charge for something you don't stock parts should have been explained when making the appointment for service. The original cost of the opener was $500.00 including installation, your quote of $400.00 and 3 weeks to replace a blown circuit board seemed high but the $900.00 replacement was a no-brainer when compared to your competitor's $200.00 to repair or $500.00 replacement both within a week quote. Good luck with your business your going to need it at this rate.
- David Pass
Chattanooga, TN
I had to replace two older (12+ year-old) chain drive openers after one of them started malfunctioning. It was easy to make an appointment for service and there was good communication to confirm and to remind me about the appt. The technician, Matt C. was prompt, professional, and courteous. He got the new belt-drive openers installed, showed me the features, and got our remotes programmed all in about two hours. I'm very happy with my new openers and with the service from Precision.
- Tom McC.
Product:
Chattanooga, TN
1. Did we meet your expectations? 2. Did we solve your problem? No, primarily because the technician could find no solution to the door damaging the vinyl trim when it opens up. To be fair, some have said that if the garage door opening was not curved at either end but squared off, then this would not happen. If it is a matter of how the doors are cut, then why hasn't my second garage door damaged the vinyl trim? Is it possible that there is a difference in how my 5-year old Precision Linear PDS800 Belt Driven D/C Powered Opener (associated with the damaged vinyl trim) and my 19-year old Lift Master Professional 1/2 H.P. (that hasn't damaged the trim) have been engineered? I don't know! 3. Were the people who represent our company courteous and professional? Were they helpful? The technician who came out, Matt, was all of these things and more! He went out of his way to find a solution to this problem. Fantastic all the way around! 4. Was there anything in our advertising that gave you more confidence? Not particularly. 5. Final thoughts: Although we customers should know that most companies charge a truck fee regardless of whether the issue is resolved or not, I think it would be a good customer service detail if the office that sets the appointment tells the customer that there will be a truck charge even if the problem isn't resolved ... "Do you still wish us to come out?" Trust me, it would be much appreciated!
- Stavros Ballas
Chattanooga, TN
This is the second time with them. 1st door was done a year ago. Did such a great job, called them when the 2nd door popped. Called ahead to ensure someone was home and a text with a picture of the technician and his name. He was on time, very polite, and worked hard. The new hardware is quiet and smooth. Would tell friends and neighbors. 3yr warranty. Love it. Thanks
- David Lynch
Product:
Chattanooga, TN
Technician Scott Hewens was excellent. He was professional and friendly. What I liked most was his explanations about the issue and the options that he gave to fix the problem. Great service!
- Harriette McKeldin Stokes
Product:
Chattanooga, TN
Several years ago, Precision Doors did an excellent job of replacing our garage door springs so I contacted them for help addressing a problem we were having with the door closing consistently. Their service technician diagnosed the problem and recommended a new door opener. He installed it and programmed our car’s Homelink to communicate with the opener. The work was done quickly and he was very professional.
- Richard Driggans
Product:
Jasper, TN
Jean Paul Collins was very professional and thorough. He answered all our questions. We believe him to be a true asset to your company. We are satisfied with the service he provided
- Steve Tatro
Chattanooga, TN
I have used Precision Door Service in multiple states and have always been very satisfied on each occasion. The organization here in Chattanooga is one of the best of the best. Precision worked on our door several months ago and when we had another issue it was repaired immediately with limited cost to us. I had a question after the repair and Tony quickly responded a provided a very satisfactory answer to my question. The staff is very friendly, professional and efficient. You can’t find better people to work with, period. Chattanooga is lucky to have you here.
- Jerry Brown
Lookout Mountain, TN
Scott came on time. He was courteous, knew what was needed and fixed the door spring and bearings. Works smooth as silk. Also, the office lady was gracious, polite and booked Scott to repair door same afternoon. Would use again. Judie
- Judie Finch
Jasper, TN
You met might my expectations and Scott who repaired my garage door was courteous and professional
- Shannon Castle
Product:
Chattanooga, TN
One of your employees, Jean-Paul, came to repair my garage door today. I was very pleased with his exceptional service. Of all the door services contacted, Jean-Paul was the only one to come extremely well prepared with detailed market price comparisons and fair-minded advice. He’s very professional and, I can't imagine calling anyone else after this wonderful service. Thank you so much!
- Edmond Mara
Product:
Chattanooga, TN
It was a pleasure meeting your technician. He was knowledgeable about everything concerning our garage and the problems we've been having.
- Joyce & Reuben Taylor
Lookout Mountain, TN
From my first call to Precision to my service call, a wonderful experience. The person who answers the phone and schedules appts was the nicest person I've talked with on the phone in months. The technician arrived on time and figured out and fixed the problem in 10 minutes. Highly recommend this company.
- Gina Caldwell
Chattanooga, TN
I was having trouble closing my garage door and it turned out to be a very simple fix. It took Matt about one minute to figure out that one of my storage shelves had slide over and was partially blocking the sensor. He was quick, efficient and very kind. Will always use them.
- Karla Riddle
Chattanooga, TN
Not my first time using this company, and with employees like Tony Storino making the call, it will always be my go to! It’s refreshing today that you can deal with people and a company that exhibits honesty and integrity. Thanks to the TEAM at Precision Garage Door Service!! Great job!
- Richard Maddox
Chattanooga, TN
Scott came out and saved my whole life. I booked online right before 4:00pm, was told someone would be out before 6:00 the same day. Scott was at my house and working through my garage door issues within 30 minutes. He was so professional, so nice, and so thorough. Everything was done right then, and I had 2 fully (properly) functioning garage doors before the sun set that same day. And he was nice to my dog.
- Jessica Johnson
Product:
Chattanooga, TN
I was able to get someone to my house the day after my call. Tony reviewed my system and let me know it was shot (over 15 years old), and installed a new one within 3 hours. For me: no muss, no fuss -- and I even got a $20 discount. Call me 'Satisfied'!
- RT Landers
Chattanooga, TN
Scott did an excellent job. He is professional, courteous, and knowledgeable. He explained exactly what was needed prior to repairs. We definitely would recommend Precision to others. Fantastic customer service.
- John Lyons
Product:
Jasper, TN
Service repairman was prompt and made the repair quickly.
- Connie Barnes
Chattanooga, TN
I called Precision Door because I've used them in the past. They are professional, prompt, and the technicians explain the issue and solution, which I appreciate. Today, Tony did an outstanding job in repairing the door. You should give Precision Door a try.
- Amy D.
Chattanooga, TN
Thank You MATT C !!!. So knowledgeable. helpful and friendly. He even called when he had a cancellation to see if I was available, which turned out perfect timing.
- Linda Clayton
Chattanooga, TN
He was great, polite ,on time.
- Kenneth Schenck
Chattanooga, TN
Service man came when he said and fixed the door problem. Later it failed and he came back that evening. With his help the door is now closed.
- Gerald Bailey
Chattanooga, TN
Matt repaired my garage door opener, replacing the worn spring and bearings, in a very skillful, timely and efficient manner. I appreciate his friendly, polite and professional manner. He is truly an asset to your company. Thank you Matt
- Elaine Hodges
(423) 414-4013
(423) 414-4013(423) 716-6318
(423) 716-6318(423) 954-7944
(423) 954-7944(423) 401-8700
(423) 401-8700(706) 406-1616
(706) 406-1616(423) 716-6318
(423) 716-6318(706) 229-4379
(706) 229-4379(706) 406-1616
(706) 406-1616(706) 229-4379
(706) 229-4379(423) 954-7944
(423) 954-7944(423) 401-8700
(423) 401-8700Office: (423) 207-5065
1522 Clingan Ridge Dr NW
Celveland, TN 37312
Office: 706-406-3667
1018 N Glenwood Ave Suite 1
Dalton, GA 30721
Tony did an excellent job!!!
- Charles Crump