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Read what people are saying
about Precision Door Service in:

Cleveland, TN

Precision Door Service of Chattanooga
has received 149 reviews, averaging 4.89 Stars:
1 2 3 4 5
Review:

Dio arrived before his appointment was scheduled and worked on my door fast and did excellent work. He pointed out problems that may arrise later and suggested a repair kit. The springs he removed were too small for this door and installed heavier ones. I will recommend him and your company to my friends and neighbors.

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Service Provided:
Install Garage Doors

Review:

Precision garage door were prompt courteous and did a great job on our garage door. Jerry was a great technician, he came out to fix a problem we had right away. I would recommend them to anyone.

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Service Provided:
Garage Door Repair

Review:

Wonderful service.

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

Garage door repair: called in morning to place service call, technician out same afternoon. Appt. Was made for 2-4 pm, he actually arrived shortly after one. Problem was immediately identified and parts replaced. The technician, Jerry, was polite, courteous & very knowledgeable. Precision is very dependable and the only company we use for our garage door needs.

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Service Provided:
Garage Door Repair

Review:

Found in Yellow Pages. Tech was very efficient & thorough. Took time to explain every thing that needed to be done and showed why it needed to be replaced. Rate him #5.

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Service Provided:
Install Garage Doors

Review:

This is how business is supposed to be done!!! From the people on the phone to the Tech who performed the repairs, excellent service!! The person on the phone listened to me attentively and answered all my questions. I called around 11 am and the repair was scheduled the same day. The Technician explained the items in need of repair and gave recommendations without the sales pitch!!! The repairs were made very quickly and with quality. The payment process was done on the spot with a debit cared, very convenient!! The Tech then explained my garage door system, how it worked and some more recommendations. There is no doubt that we will be calling Precision for our garage door needs in the future!!!

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

I was very impressed with the same day appointment, I was not expecting that at all. Jerry, my technician, was very professional and fast and I will definitely use this company again.

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Service Provided:
Garage Door Repair

Product:
Rollers

Review:

Technician arrived early and quickly had the door working again. Very pleased.

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Service Provided:
Broken Garage Door Spring Repair

Review:

Absolutely Incredible Service!!! First of all, the scheduling dispatcher was prepared to have someone come out same day. Our schedule wouldn't allow for that but we did schedule a tech (Jerry) to come two days later. I had tried to tackle this on my own, but my knowledge of how much torsion spring was appropriate for my garage door. Jerry had all that in his head. He sized up the door, evaluated the parts I had already purchased and pointed out how my purchased parts were not to be relied upon (foreign manufacture). Jerry was incredibly fast and still had time to educate me about the physics of door operation. He also revealed how the pulleys and cables weren't long for this world. I'm not a "push-over" when it comes selling needless parts. Jerry had all the right answers and the best attitude toward doing right by us. The peace of mind of knowing our home is protected and the work is guaranteed by such professional workmanship, is "currency" not easily redeemed in other marketplaces. Kudos!!! Your services are highly recommended from this satisfied customer.

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Service Provided:
Install Garage Doors

Review:

I just wanted to thank Precision I could not get my garage door to come down and stay down. My husband called and they came out within 3 hours.The service tech was very nice and had my door fixed within 15 mins. Thank you all so much.

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Service Provided:
Garage Door Repair

Review:

Joe was my technician and he was very professional, polite and informative. I would recommend your service to my family and friend.

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Service Provided:
Install Garage Doors

Review:

Quite impressed with serviceman, Jerry, who had a smile on his face the moment he opened the truck door. He was very informative and answered all my many questions. I will certainly recommend Precision Doors when needed. I am quite pleased with the quietness at which the door operates now. Thanks you for good service.

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Service Provided:
Install Garage Doors

Review:

Jerry was the service technician

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Hayden D Service Provided:
Garage Door Opener Repair

Technician: Hayden D
Review:

Came the same day I called. On time. knowledgeable

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Service Provided:
Garage Door Repair

Product:
Rollers

Review:

I had a repair done to my garage door opener. The guy that came out was very nice and did a good job.I would recommend to anyone who needs garage work done.

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Service Provided:
Garage Door Opener Repair

Review:

Very professional and quality job. I called, they came out and fixed the door, same day. Happy customer. Thanks.

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Service Provided:
Garage Door Repair

Product:
Rollers

Review:

Jerry was the technician. He was helpful, courteous and efficient. He replaced rollers, spring and cables on the existing door.

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

techs were great, however, the next day I was informed that precision gives senior discount which technician did not tell me.. I have called and left message with your office. service is great .. Lorine Lorino

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A Response from: Chuck Gatlin

We apologize for any miscommunication regarding the available senior discount. We refunded you for the senior discount on 7/29/2013. We appreciate your business!

Service Provided:
Garage Door Repair

Product:
Rollers

Review:

Great job all around. Came on time and explained all options. I highly recommend them.

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

Jerry seemed very knowledgable and I believe did a really good job for us. We hoped to not spend quite that much money, but our door is so much quieter!!!!!

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Service Provided:
Broken Garage Door Spring Repair

Review:

The installation was fast. We did however, have to wait a week longer than we were supposed to for the seal on top of the larger garage door. Also, I am sure I told Jerry to keep the keyless entry to the large door. We had only had it for about 6 mo. and my husband paid 100.00 for it. He was disappointed when we could not find it. We do love the quietness of the new openers.

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Service Provided:
Install Garage Doors

Product:
Garage Doors

Review:

Joe did a fine job on our door, and we r very satisfied with the work he did. We would highly recommend him, to anyone we know that have a problem with their garage doors. We found u in the yellow pages, and r glad we chose u.

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Service Provided:
Broken Garage Door Spring Repair

Product:
Cables

Review:

Professional employee. My son came and said they still make metal door rollers for the garage door. He said I should of kept the door rollers. Was told my bill will be in the mail. Need for records for this home. Work done fast. I wish my son was here when the work was done. Then he could of told me if it was needed. I hope the parts do last a long time. I am on social security. Very low income. $540.00 a month. I am learning to have a person with me for help.

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A Response from: Chuck Gatlin

At the time of service our technician evaluated the garage door and advised of any issues that would need to be resolved so that your garage door would function properly. At Precision Door Service we pride ourselves with the highest quality parts and excellent customer service. Thank you for choosing Precision Door Service for your garage door needs. We appreciate your business and we are sorry that you were not completely satisfied.

Service Provided:
Garage Door Repair

Product:
Rollers

Review:

Response time was 24 hrs which was great. Joe the technician was very courteous and knowledgeable. Very satisfied with the product and the service. Would definitely recommend.

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Service Provided:
Garage Door Opener Repair

Product:
Opener

Review:

Wonderful service.

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

Your service tech was professional and very efficient, he did a great job. Thank you for the prompt service.

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

Joe quoted $465.00 for replacement of a torque master bar from Wayne Dalton. I responded that was way out of what we had expected and we would wait. He said his call bill would be $65.00 and I told him that was high for 20 min. He said he had to drive over (we live 8 min. from bus). He was courteous an I paid him. McSpadden replaced the bar a few hours later for $229 total labor and parts. Your prices are out of line

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A Response from: Chuck Gatlin

Our quote included the following: Service Call,PDS Overhaul,TORSION TUBE 9',10' PDS Drum RH,10' PDS Drum LH,CENTER BEARING PLATE,END BEARING PLATE - LH,END BEARING PLATE - RH,TORSION CABLE 8'6" 7x19 We pride ourselves with being the leader in the industry. Our pricing includes the highest quality parts and customer service. The Service Call included a 25 point inspection (function and safety)of your garage door, opener and all parts. We also include our recommendations for replacement of worn or damaged parts so that your garage door will function properly. As a courtesy the Service Call charge was refunded. We appreciate your business and we are sorry that you were not completely satisfied.

Service Provided:
Garage Door Repair

Review:

A repair to our garage door was requested, the repair man was very efficent and extremely polite but a request was made for new door openers and they took over three weeks to receive.However every thing has been sorted out now and the door works fine From Rita Dunbar

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Service Provided:
Broken Garage Door Spring Repair

Review:

I did not receive a e-receipt or paper receipt.

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A Response from: Chuck Gatlin

We apologize for the inconvenience. We were having technical issues at the time of your service. An invoice was mailed out as soon as the issues were resolved. We appreciate your business!

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

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Chattanooga TN Area

(423) 414-4013

(423) 414-4013
Cleveland TN Area

(423) 716-6318

(423) 716-6318
Ooltewah TN Area

(423) 954-7944

(423) 954-7944
Hixson and Soddy-Daisy TN Area

(423) 401-8700

(423) 401-8700
Ringgold GA Area

(706) 406-1616

(706) 406-1616
Signal Mountain TN Area

(423) 716-6318

(423) 716-6318
Dalton GA Area

(706) 229-4379

(706) 229-4379
Fort Oglethorpe GA Area

(706) 406-1616

(706) 406-1616
Chickamauga GA Area

(706) 229-4379

(706) 229-4379
Riceville TN Area

(423) 954-7944

(423) 954-7944
Athens TN Area

(423) 401-8700

(423) 401-8700
Precision Door Service
Office: (423) 825-9711
6234 Perimeter Dr.
Suite C102

Chattanooga, TN 37421