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Read what people are saying
about Precision Garage Door in:

Cleveland, TN

Precision Door Service of Chattanooga
has received 92 reviews, averaging 4.89 Stars:
Review:

Great job. Thanks
Stacey Rymer
Service Provided:
Garage Door Repair
Product:
Cables
Review:

Received excellent service from Robert and a new trainee, Nick... received a courtesy call 20 minutes prior to their arrival and they were on time... They were able to replace the broken keyless entry which was the reason for the service call. The door was checked out and I was advised of another worn part, which they had with them and was able to replace it... Great service and very professional.... Thank you !!
Ken House
Service Provided:
Garage Door Repair
Product:
Remotes / Keypad
Review:

Called at 6 am arrived at 9 am joe the installer was excellent and did the job as asked all businesses could use this company as how they should operate
Bruce Causer
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

In April 2018 a spring broke on our garage door. Called Precision and a service tech was here the next morning. He replace both springs, cables, pulleys and carriage wheels. Very professional and thorough. This was not cheap but our door had all original parts and was 20 years old. This week the door began to fail to go all the way up. I called Precision again and they arrived as scheduled and made a quick adjustment to one spring. This repair fell under the one year warranty so there was no charge. I am very pleased with this companies response and the professional techs.
William
Service Provided:
Garage Door Repair
Review:

I had the spring on my garage door replaced. The technician that did the work was very professional and did a great job installing the new spring. The door operates just like new, very quiet.
Randall Ellis
Service Provided:
Broken Garage Door Spring Repair
Review:

Technician arrived within the scheduled time, immediately detected the problem, and completed his repair in less than 30 minutes - very impressive!!
David Altopp
Service Provided:
Garage Door Repair
Review:

I was very disappointed in the service I got. First the window for my service was 3-6. I sat until about 10 until 6 and never heard from anyone! I called and was told they were just leaving Georgia and was in there way. After they got here I was told I had to move the things in my garage even more. They begin to help but broke several things in the garage. It was left for me to clean up. Then at about 9 another guy showed up. I ask if he had come to help. He told me that he came to help one of the guys because the other guy got mad and went and sat in the truck the rest of the time here. They didn’t get finished until 9:30. Every plan I had I had to cancel because they were here so long! Then I was told they brought a wrong part and would have to come back with the right part another day. I took off work to have the garage down put on. Now I would have to find another day for them to return. They emailed me once and gave me a time but I was in school. I’ve not heard from them again! So I’m not sure if they came at put the part on or it still isn’t done. It was the outside trim. I have used your service 3 times and I feel that 2 of the tree times I was disappointed. The time before a piece broke on the garage and someone came out to fix it. Just a few months later it broke again. I think I should have been refunded for that part or a credit on the last service. Honestly I don’t feel that I will use your company again. The guy that came to help at the end did apologize but again I wasted a whole night waiting on something that shouldn’t have taken that long. Debi Kidd
Debi Kidd
Service Provided:
Install Garage Doors
Product:
Garage Doors
Review:

Ben came to my house promptly the same day I called Precision. This young man is very professional, hardworking and a wonderful and kind person. He did a great job and fixed my garage door. When i showed him the garage door he immediately knew what was going on and made suggestions about fixing and improving it. And he did the work in less than an hour. Please give him a raise for a wonderful job and for his kindness.
Alexander Steffanell
Service Provided:
Garage Door Repair
Product:
Springs
Review:

Prompt, courteous, and efficient (for preventative maintenance check) Note: This field needs to be added as an option for “Service Performed” in the drop down menu.
CG
Service Provided:
Garage Door Repair
Review:

Service technician, Stephen Coleman, provided excellent service. He was polite, professional and competent. Stephen explained what he was doing to repair the garage door spring and rollers, and he answered my questions concerning the options for repair and warranty. I was well pleased with the timeliness of Precision Door Service's response to my request for an estimate, as well as with their ability to immediately repair the door without having to schedule another visit.
Leon Daniel
Service Provided:
Broken Garage Door Spring Repair
Review:

Technician was on time and repaired our door in one hour as stated. He replaced the springs and rollers and balanced the door. The cost was a little more than I expected, but he did a fine job.
Marcia Bouchard
A Response from: Sandy

Thank you for the 5 star review. Precision Door appreciates your business and feedback. It was our pleasure to serve you.

Service Provided:
Garage Door Repair
Product:
Springs
Review:

Honest, professional yet personable. Patrick performed a complete new installation/replacement of everything except the door. Very professional, explained everything he was doing and most importantly, he showed me each of the issues as he found them and explained the degree of failure. Highly recommend both Precision and Patrick.
Don Smith
A Response from: Chuck

Thank you for the 5 star rating. Precision Door appreciates your feedback on Patrick and recommendation. It is our pleasure to serve you. Enjoy your now quiet door.

Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
Review:

We were completely satisfied with Precision's garage door repair. We had to have new remotes, springs, and rollers- Robert was GREAT - very knowledgeable and efficient. He explained everything thoroughly, and gave us some great tips. We called on Memorial Day and they still provided same day service (at no extra charge), came at the time they said they would, and did a great job. Hard to imagine better service.
Thomas e Borton
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Overall good experience with making the appointment and the priority Conner placed on communicating his response time from another job. He displayed a professional interest and understanding of my individual needs and addressed the concerns in a very timely and efficient manner. Conner represented Precision Door very well and is evidence of the investment your company makes in having good people on staff. Precision Door remains my "go to" company for all garage door issues.
Paul Ladouceur
Service Provided:
Garage Door Repair
Review:

Precision Garage Door sent someone out the day I called to replace the opener. Jerry was the Tech and he was very honest and had the job completed in 30 minutes. Reason price also.
Kenneth Mangrum
A Response from: Sandy

Thank you for the 5 star review. Precision Door appreciates your business and feedback. It is important to us to provide 24/7 LIVE customer service and same day repairs. It is our pleasure to serve you.

Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Review:

Caleb took the time to review the broken components and components that were suggested to be replaced as well as inspecting my other garage door. Very efficient and courteous in doing the job !!
Russell Simms
A Response from: Sandy

Thank you for the 5 star review. Precision Door appreciates your business and feedback. It is our pleasure to serve you.

Service Provided:
Garage Door Repair
Product:
Springs
Review:

The installer was fast and effecient. Larry Azbill
Larry Azbill
A Response from: Sandy

Thank you for the 5 star review. Precision Door appreciates your business and feedback. It is our pleasure to serve you.

Service Provided:
Garage Door Repair
Product:
Springs
Review:

Pleased with the fast and friendly service. They even bumped up my appointment due to inclement weather coming in. Exceeded my expectations as I was afraid I may just have to make due for a couple days.
Kenneth Kier
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

I was so pleased when I called to set up an appointment while I was on the road, and the technician actually beat me to my house! He was very informative, helpful, friendly, and efficient. I will definitely use Precision when I need repairs done again.
Cana
Service Provided:
Garage Door Opener Repair
Product:
Rollers
Review:

Our service technician was prompt and very professional. Explained everything and finished the job. We were very happy with it. We chose Precision because when we called they answered the phone and scheduled the appt. Very professional.
Tina Watson
A Response from: Sandy

Thank you for the 5 star review. Precision Door appreciates your business and feedback. It is our pleasure to provide LIVE customer service 24/7.

Service Provided:
Garage Door Repair
Review:

Fast response. Great tech
Randy Morrow
A Response from: Sandy

Thank you for the 5 star review. Precision Door appreciates your business and feedback.

Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Review:

Fast friendly efficient.
Kay Griggs
Service Provided:
Garage Door Repair
Review:

Called on a Wednesday morning and had an appt same day! The guy was very knowledgeable and very fast at his job! Would recommend this place again! Called another company same morning and could not see us until Monday. My garage would not open. Had to get it opened ! Thanks Precision! You guys are awesome
Terry Hines
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

We are completely satisfied with our new garage doors. Joe came to the house to assess our old doors. He was helpful, knowledgeable, and easily gave us confidence in ordering from your company. Sandy was delightful to work with and arranged the convenient days and times of installation. Conner spent the day completing the job to our satisfaction and approval. There was a dent in one of the sections. He immediately reordered a new part and replaced it today. Conner is a polite young man and a hard worker. Conner gave us the assurance that if anything goes wrong in the future, Precision will back its work and products. We give you 5 stars. Thank you.
B. Humphreys
Service Provided:
Install Garage Doors
Product:
Garage Doors
Review:

No words to describe this service. It is awesome when someone comes to your home and is honest and down to earth. Thank you Precision Door for getting my garage door fix without me having to take out a loan.
Greg Wilson
A Response from: Sandy

Thank you for the 5 star review. Precision Door appreciates your business and extraordinary feedback. It is our pleasure to serve you.

Service Provided:
Garage Door Repair
Product:
Springs
Review:

I have my service work done by no one else besides Precision Garage Door Service. I have found that they stand by all work performed. My professional service Tech of choice is Joe Thomason, thanks Chuck !
Ray Shelton
A Response from: Sandy

Thank you for the 5 star review. Precision Door appreciates your business and feedback. It is our pleasure to serve you.

Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
Review:

We were extremely satisfied with the service call. We planned on just repairing one of three garage doors. After speaking with Joe, we were comfortable enough with his expertise that we ordered three new garage doors. Joe was knowledgeable, patient, and very personable. We look forward to having our new doors installed later this month.
B. Humphreys
A Response from: Sandy

Thank you for the wonderful 5 star review. Precision Door appreciates your business and feedback on our technician Joe. Have a great time visiting your son! We'll see you in June for your installation.

Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Doors
Review:

So thankful for Jerry at Precision. Was serviced in under 24 hrs from my first call. He's been here twice now & he's very quick & knowledgeable. Gets right to it & cleans up his mess. Thanks Precision!!!
William Carter
Service Provided:
Garage Door Opener Install
Product:
Opener
Review:

Good job. Installer was very nice. Recommended roller replacement which wasn't needed.
Terry Powell
A Response from: Sandy

Thank you for the 5 star review. Precision Door appreciates your business and feedback.

Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
Review:

Great service. I thought I could do this myself but, I was advised to be very careful or I could cause injury to myself..I was glad it listened...I'll use them as needed..
Corlis Blair
A Response from: Sandy

Thank you for the 5 star review. Precision Door appreciates your business and feedback. We're happy to hear you listened to the warning and avoided any injuries.

Service Provided:
Garage Door Repair
Product:
Rollers
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