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Read what people are saying
about Precision Garage Door in:

Cleveland, TN

Precision Door Service of Chattanooga
has received 85 reviews, averaging 4.88 Stars:
Review:

Ben came to my house promptly the same day I called Precision. This young man is very professional, hardworking and a wonderful and kind person. He did a great job and fixed my garage door. When i showed him the garage door he immediately knew what was going on and made suggestions about fixing and improving it. And he did the work in less than an hour. Please give him a raise for a wonderful job and for his kindness.
Alexander Steffanell
Service Provided:
Garage Door Repair
Product:
Springs
Review:

Prompt, courteous, and efficient (for preventative maintenance check) Note: This field needs to be added as an option for “Service Performed” in the drop down menu.
CG
Service Provided:
Garage Door Repair
Review:

Service technician, Stephen Coleman, provided excellent service. He was polite, professional and competent. Stephen explained what he was doing to repair the garage door spring and rollers, and he answered my questions concerning the options for repair and warranty. I was well pleased with the timeliness of Precision Door Service's response to my request for an estimate, as well as with their ability to immediately repair the door without having to schedule another visit.
Leon Daniel
Service Provided:
Broken Garage Door Spring Repair
Review:

Technician was on time and repaired our door in one hour as stated. He replaced the springs and rollers and balanced the door. The cost was a little more than I expected, but he did a fine job.
Marcia Bouchard
A Response from: Sandy

Thank you for the 5 star review. Precision Door appreciates your business and feedback. It was our pleasure to serve you.

Service Provided:
Garage Door Repair
Product:
Springs
Review:

Honest, professional yet personable. Patrick performed a complete new installation/replacement of everything except the door. Very professional, explained everything he was doing and most importantly, he showed me each of the issues as he found them and explained the degree of failure. Highly recommend both Precision and Patrick.
Don Smith
A Response from: Chuck

Thank you for the 5 star rating. Precision Door appreciates your feedback on Patrick and recommendation. It is our pleasure to serve you. Enjoy your now quiet door.

Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
Review:

We were completely satisfied with Precision's garage door repair. We had to have new remotes, springs, and rollers- Robert was GREAT - very knowledgeable and efficient. He explained everything thoroughly, and gave us some great tips. We called on Memorial Day and they still provided same day service (at no extra charge), came at the time they said they would, and did a great job. Hard to imagine better service.
Thomas e Borton
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Overall good experience with making the appointment and the priority Conner placed on communicating his response time from another job. He displayed a professional interest and understanding of my individual needs and addressed the concerns in a very timely and efficient manner. Conner represented Precision Door very well and is evidence of the investment your company makes in having good people on staff. Precision Door remains my "go to" company for all garage door issues.
Paul Ladouceur
Service Provided:
Garage Door Repair
Review:

Precision Garage Door sent someone out the day I called to replace the opener. Jerry was the Tech and he was very honest and had the job completed in 30 minutes. Reason price also.
Kenneth Mangrum
A Response from: Sandy

Thank you for the 5 star review. Precision Door appreciates your business and feedback. It is important to us to provide 24/7 LIVE customer service and same day repairs. It is our pleasure to serve you.

Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Review:

Caleb took the time to review the broken components and components that were suggested to be replaced as well as inspecting my other garage door. Very efficient and courteous in doing the job !!
Russell Simms
A Response from: Sandy

Thank you for the 5 star review. Precision Door appreciates your business and feedback. It is our pleasure to serve you.

Service Provided:
Garage Door Repair
Product:
Springs
Review:

The installer was fast and effecient. Larry Azbill
Larry Azbill
A Response from: Sandy

Thank you for the 5 star review. Precision Door appreciates your business and feedback. It is our pleasure to serve you.

Service Provided:
Garage Door Repair
Product:
Springs
Review:

Pleased with the fast and friendly service. They even bumped up my appointment due to inclement weather coming in. Exceeded my expectations as I was afraid I may just have to make due for a couple days.
Kenneth Kier
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

I was so pleased when I called to set up an appointment while I was on the road, and the technician actually beat me to my house! He was very informative, helpful, friendly, and efficient. I will definitely use Precision when I need repairs done again.
Cana
Service Provided:
Garage Door Opener Repair
Product:
Rollers
Review:

Our service technician was prompt and very professional. Explained everything and finished the job. We were very happy with it. We chose Precision because when we called they answered the phone and scheduled the appt. Very professional.
Tina Watson
A Response from: Sandy

Thank you for the 5 star review. Precision Door appreciates your business and feedback. It is our pleasure to provide LIVE customer service 24/7.

Service Provided:
Garage Door Repair
Review:

Fast response. Great tech
Randy Morrow
A Response from: Sandy

Thank you for the 5 star review. Precision Door appreciates your business and feedback.

Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Review:

Fast friendly efficient.
Kay Griggs
Service Provided:
Garage Door Repair
Review:

Called on a Wednesday morning and had an appt same day! The guy was very knowledgeable and very fast at his job! Would recommend this place again! Called another company same morning and could not see us until Monday. My garage would not open. Had to get it opened ! Thanks Precision! You guys are awesome
Terry Hines
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

We are completely satisfied with our new garage doors. Joe came to the house to assess our old doors. He was helpful, knowledgeable, and easily gave us confidence in ordering from your company. Sandy was delightful to work with and arranged the convenient days and times of installation. Conner spent the day completing the job to our satisfaction and approval. There was a dent in one of the sections. He immediately reordered a new part and replaced it today. Conner is a polite young man and a hard worker. Conner gave us the assurance that if anything goes wrong in the future, Precision will back its work and products. We give you 5 stars. Thank you.
B. Humphreys
Service Provided:
Install Garage Doors
Product:
Garage Doors
Review:

No words to describe this service. It is awesome when someone comes to your home and is honest and down to earth. Thank you Precision Door for getting my garage door fix without me having to take out a loan.
Greg Wilson
A Response from: Sandy

Thank you for the 5 star review. Precision Door appreciates your business and extraordinary feedback. It is our pleasure to serve you.

Service Provided:
Garage Door Repair
Product:
Springs
Review:

I have my service work done by no one else besides Precision Garage Door Service. I have found that they stand by all work performed. My professional service Tech of choice is Joe Thomason, thanks Chuck !
Ray Shelton
A Response from: Sandy

Thank you for the 5 star review. Precision Door appreciates your business and feedback. It is our pleasure to serve you.

Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
Review:

We were extremely satisfied with the service call. We planned on just repairing one of three garage doors. After speaking with Joe, we were comfortable enough with his expertise that we ordered three new garage doors. Joe was knowledgeable, patient, and very personable. We look forward to having our new doors installed later this month.
B. Humphreys
A Response from: Sandy

Thank you for the wonderful 5 star review. Precision Door appreciates your business and feedback on our technician Joe. Have a great time visiting your son! We'll see you in June for your installation.

Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Doors
Review:

So thankful for Jerry at Precision. Was serviced in under 24 hrs from my first call. He's been here twice now & he's very quick & knowledgeable. Gets right to it & cleans up his mess. Thanks Precision!!!
William Carter
Service Provided:
Garage Door Opener Install
Product:
Opener
Review:

Good job. Installer was very nice. Recommended roller replacement which wasn't needed.
Terry Powell
A Response from: Sandy

Thank you for the 5 star review. Precision Door appreciates your business and feedback.

Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
Review:

Great service. I thought I could do this myself but, I was advised to be very careful or I could cause injury to myself..I was glad it listened...I'll use them as needed..
Corlis Blair
A Response from: Sandy

Thank you for the 5 star review. Precision Door appreciates your business and feedback. We're happy to hear you listened to the warning and avoided any injuries.

Service Provided:
Garage Door Repair
Product:
Rollers
Review:

Came out within 2 hours, was confirmed by email with name and picture of technician that would come. Came on time and was repaired in about an hour. Friendly and courteous. Would definitely use again if needed.
David Brotherton
A Response from: Sandy

Thank you for the 5 star rating. Precision Door appreciates your business and feedback on our service. It is our pleasure to serve you.

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Requested agent inspection of current door which had been damaged. He inspected, made minor repair... then we talked about new door. Very informative, not pushy... seemed very up front and honest with me... which I appreciate. Thank you!
James Wilkins
A Response from: Sandy

Thank you so much for the 5 star review. Precision Door appreciates your business and honest feedback. Yes, Joe is an outstanding technician and serves our customers well by being informative, never pushy. We wish you a very Merry Christmas.

Service Provided:
Garage Door Opener Repair
Review:

I have worked with many Garage Door companies. Precision Door is the best over and above. Joe Thomason rebuilt our door springs,rollers, cables, bearings etc. He was professional & I would recommend him & Precision door for your garage door & opener needs!
Ray Shelton
A Response from: Sandy

Thank you for the 5 star review. Precision Door appreciates your business and recommendation. We're happy to hear you had wonderful service from Joe Thomasson. Have a blessed Thanksgiving!

Service Provided:
Garage Door Repair
Product:
Springs
Review:

I had two garage doors installed by Precision and was very pleased with their work and commitment to customer service. All of the technicians I dealt with were competent and very nice folks, and the office staff was cooperative.
Sharon Royal
A Response from: Sandy

Thank you for the 5 star review! Precision Door appreciates your business and feedback on our service. It was a pleasure to serve you.

Service Provided:
Install Garage Doors
Product:
Garage Doors
Review:

This company replaced our cheap, loud, slow garage door openers. They've had perfect customer service, with well spoken and knowledgeable workmen. I will definitely only use this group for any garage door needs! Connor was our service guy today. I appreciated that he called to confirm as he was in his way and arrived on time. He was wonderful to work with and super nice to my kids who were interested in the process!
Judi Hynes
A Response from: Sandy

Thank you for the 5 star rating. Precision Door appreciates your business and feedback. It is our pleasure to serve you in the future.

Service Provided:
Garage Door Opener Repair
Product:
Opener
Review:

Precision Door Company is one of the best companies i have delt with for a while. i called this morning and they were out here in just a couple of hours. I would give them 5 stars. the man was only here about 3 hours and he hauled off all the old parts for me.
Mary ellen Frady
A Response from: Sandy

Thank you for the 5 star rating. Precision Door appreciates your business and outstanding feedback on our service. It is our pleasure to serve you, especially with same day service.

Service Provided:
Install Garage Doors
Product:
Cables
Review:

Jerry showed up on time, assessed the problem, discussed multiple alternatives and repaired the door to my satisfaction. Prompt and professional - two qualities that are hard to find. I would recommend Jerry and Precison Garage Door to anyone with garage door issues.
Alan Seiter
A Response from: Sandy

Thank you for the 5 star review. Precision Door appreciates your business and recommendation of Jerry and Precision Door. We're pleased we could provide you prompt and professional service.

Service Provided:
Broken Garage Door Spring Repair
Product:
Opener
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