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Read what people are saying
about Precision Garage Door in:

Hixson, TN

Precision Door Service of Chattanooga
has received 57 reviews, averaging 4.74 Stars:
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

After 25 years of service, our garage door spring failed - on a Saturday around 1 in the afternoon. My wife chose Precision because as a Real Estate Broker she had experience with getting garage doors repaired and replaced for her buyers and sellers. Joe showed up around 3 and the door was operating again by 5 - plus we ordered a new door from him to be installed later this month. He gave us outstanding service and was a pleasure to work with.
Paul Cunningham
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Fast service, had broken spring, from call time to repairman in driveway 1.25 hrs. Excellent, knowledgeable, explained everything. Would recommend to anyone.
Larry Bond
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

garage door repair
Patricia Howard
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I was not impressed with the service that I received from Precision and wish that I had gone with another company for my garage door service needs. I had a technician, Nick I believe, come out with another man to replace the spring and the cables on my door. I was quoted one price over the phone and told another, higher price in person. The technician also tried to upsell me a bunch of other things that I did not need. I felt that I was being taken advantage of because I am a young woman, and in the end, the price still did not match up with what I was told over the phone. I felt that this was a shady business practice and did not make me feel confident in this company. Although the work was completed in a satisfactory manner, I would not use this company again.
Marley Hartman
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Robert was very knowledgeable and professional I am satisfied with the. product and the service
Danny Smith
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I am very satisfied with Precision Garage Door Company. From beginning call to the end of service everything was Excellent ! Robert is very smart and he did great job servicing and explaining every step of process and equipment. Thank you very much !
Antonija Beganovic
Service Provided:
Garage Door Repair
Product:
Remotes / Keypad
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Arrived in timely manner, quickly and accurately determined the problem,finished the repairs within the estimated timeframe. Representative was clean,courteous and professional. Very satisfied with the responsiveness and the service.
Jerry Ward
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The service advisor called to ask what the problem and offered to help so as not to charge me for coming out if he can tell me how to fix. I told him that the transmitter is not working, gave him the Model number. I also told him that the garage door is otherwise working but not the remotes. He came and outright said the opener is 100 years old very mockingly( It is 30 yrs old) and that u cannot find that transmitter. He left.I went on google and put the transmitter model number and it is available every where- Amazon, Walmart, and many other garage door places for less than $30. He said you will have to replace ur garage door and I will give you a special for $450. What a deal.NEVER AGAIN TO CALL THESE PEOPLE. THE TECNHICIN HAD NO CLUE HOW TO FIX EXCEPT SELLING A NEW OPENER.
Naveed Minhas
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

5
Lois Gorenshek
Service Provided:
Garage Door Opener Repair
Product:
Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Fast service, on-time and service rep was very knowledgeable and courteouss
Roxanne Hilboldt
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

looking forward to doing business with you thankyou
Conrad Dumers
A Response from: Sandy

Thank you for the 5 star review. Precision Door appreciates your business and feedback. It is our pleasure to serve you.

Service Provided:
Install Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Joe Thomason did great job for my double garage systems. I would like to recommend Precision garage to all my friend and neighbor.
Linda Filonuk
A Response from: Sandy

Thank you for the 5 star review. Precision Door appreciates your business and recommendation to your friends and neighbors. It is our pleasure to serve you.

Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

We had excellent service!!
Debra Allen
A Response from: Sandy

Thank you for the 5 star review. Precision Door appreciates your business and feedback. It is our pleasure to serve you.

Service Provided:
Garage Door Opener Repair
Product:
Remotes / Keypad
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I am a Contractor, and very particular about work performed for me. I called Precision door because no one else was available on Saturday. The Technician Named Jerry came promptly and was more knowledgeable, and efficient than any Garage door Mechanic I have encountered. I was very pleased with the work, and the price. I will use them again
James Horton
A Response from: Sandy

Thank you for the 5 star review. Precision Door appreciates your business and feedback. We are happy to provide 24/7 LIVE customer service for immediate emergency repairs on Saturdays. It is our pleasure to serve you.

Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Jerry Berry was really professional and patience, totally appreciate his service and job well done. I am really impressed with the work done. we will surely use your company again. Have a blessed day.
Emily Hostetler
A Response from: Sandy

Thank you for the 5 star review. Precision Door appreciates your business and feedback on our technician Jerry. We look forward to serving you in the future.

Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Very fast appointment & arrived right on time. Instantly knew what the problem was and proceeded to fix it on both doors. Explained what might be needed in the future. Very professional. Will call again if needed in the future. Thanks.
Frank Kalinowski
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Called when he was on his way and was on time. Polite and professional. Highly recommend!
Karen Ward
A Response from: Sandy

Thank you for the 5 star review. Precision Door appreciates your business and recommendation to others. It is our pleasure to serve you.

Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Showed up on time and completed the job in the time specified. The Tech was very knowledgeable, about the product. Would highly recommend Precision.
Dan Cothron
Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Good reliable service.
Cathy Cox
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I was extremely pleased with everything with Precision. Joe, technican that to repair my garage door was professional, pleasant and very knowledgeable. The repair was completed the same day I placed the call. and I loved the fact that I could look on the website and see who was coming to my home before he arrived..
Rhonda Sharp
A Response from: Sandy

Thank you for the 5 star review. Precision Door appreciates your business and honest feedback about our service and technician Joe. It is our pleasure to offer same day service with bios of the technician coming to your home. We feel it is important to offer that extra security of knowing who will be serving you. Merry Christmas!

Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Prompt, efficient and professional service. Highly recommend Precision Door Service as a first class organization that I will not hesitate to use again and strongly recommend to anyone in need of garage door service.
Frank Poland
A Response from: Sandy

Thank you for the 5 star rating! Precision Door appreciates your business and recommendation to others.

Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I will definitely use your company again. I appreciate getting help with the door immediately. Your tech who did the job was great.
Tressie Smith
A Response from: Sandy

Thank you for the 5 star review. Precision Door appreciates your business and feedback.

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I've done business on two occasions with Precision. I was so pleased the first time, I called them 11/2 yrs later. If needed, I will call Precision Again.
Liz Gregg
A Response from: Sandy

Thank you for the wonderful 5 star review. Precision Door appreciates your feedback and business. It is always a pleasure to serve you.

Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Excellent service
Michael Gnaster
A Response from: Sandy

Michael, thank you for your review. We appreciate your feedback and business.

Service Provided:
Garage Door Opener Install
Product:
Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

For customer service, promptness, knowledge and politeness of Ben, the outstanding Tech, I give 5 stars. BUT for having no warranty on the preformed work/parts UNLESS you purchase a "limited lifetime warranty" for almost the same cost as the repair is a ZERO and bordering on a scam. Would I use them again? Most likely yes, but I would also shop around first.
Jim Roides
A Response from: Sandy

Jim, we appreciate your review and honest feedback. Your parts included a 1 year warranty at no additional charge to you. I'm sorry you were unhappy with the price of the lifetime warranty. Precision Door Service appreciates your business.

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Service men really nice...took to long to finally get it installed three weeks..but so far a good job...pleased...love my new door...so right now three stars.
Connie Dalrymple
A Response from: Emily Whalen

Thank you for your review! We apologize for the delay in installation as some of our doors are custom ordered and can take longer. We are happy to hear that you are pleased with the door and we appreciate your business!

Service Provided:
Garage Door Opener Install
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Great! Came on a holiday, very courteous! Had my door repaired with new torsion springs! Very skilled would recommend Ben and Precision Door to any of my friends.
Dewey Harris
A Response from: Emily Whalen

Thank you for your review and recommendation! We appreciate your business!

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Prompt service and technician was very helpful and professional.
Sherry Paty
A Response from: Emily Whalen

Thank you for your review! We appreciate your business!

Service Provided:
Garage Door Opener Repair
Product:
Rollers
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I contacted Precision for a garage door repair. When I called there was no mention of a $65 service charge. When the technician informed us of this my husband called the call center and was put on hold for 15 minutes before a woman she back on and rudely told him that they do not routinely disclose their is a service fee but if we had asked then we would have been told. Needless to say, we paid the technician his $65 and will never do any business with Precision. Highly do not recommend.
Carey Brock
A Response from: Emily Whalen

Thank you for your review! We apologize for the miscommunication regarding our service fee. We are doing all we can to ensure this problem will not reoccur in the future. We have also issued you a full refund for the $65.00. Please contact our office if you should have any other concerns. We appreciate your business!

Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Excellent service in very cold weather. My 10 year old garage door is running like new. Ben, the technician on the job, was outstanding. It is refreshing to have a service person be on time with the parts and knowledge to perform a repair. Many thanks.
Jess Langley
A Response from: Emily Whalen

Thank you so much for your review! We appreciate your business!

Service Provided:
Garage Door Repair
Product:
Springs
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