Garage Door Repair in Chattanooga Metro Area - Page 2

Lonnie Johnson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I had a broken spring on my garage door and called Precision to replace the spring since my daughter had used them before and she was pleased with the service. The service Tech was very professional and knowledgeable. He told me he would replace the spring but also pointed out some other things that may need service. Since my garage door is 15 years old I told him to do whatever needed to be done. The seal on the bottom of my garage door was also tore up so I asked him if he could replace that and he told me yes. I would have actually gave them a 5 star rating but the price he gave me to replace the seal was really high in my opinion. I was charged $8 a foot to replace the rubber seal. I'm sure the Service Tech uses the companies pricing but I thought this was extremely high. The Service Tech performed the work in a timely manner and I was please with all he did with the exception of the price for the seal which I know wasn't his fault. I would use them again if needed.

Scott Brown

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Our technician (Ben) called to give an accurate time of arrival, gave a price prior to starting work and was competent in his work. It took longer than he anticipated, but he kept his quoted price.

Charles Loney

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Review submitted by Charles Loney.

Chris Calhoun

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

After the initial inspection it was determined that the doors themselves were in good condition, but other parts needed to be replaced. After a quick review of the estimated cost a decision was made to go ahead and do the repair work. The job was able to be handled on the spot and was completed within 2 hours. The technician knew exactly what he was doing and went above and beyond what was requested to get the job done.

Estelle Frank

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The reason I chose Precision is your advert of 24/7 hours service, which turned out not to be true. I called late afternoon (it was still light out), but was told no one could come until the following day. I could not get my door to stay closed and had to ask an elderly neighbor to close it manually for me. The mechanic, Joe, was extremely nice and competent. It would have been a 5-star recommendation if not for your failure of service as advertised.

Paul Page

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Excellent technician and gave me good information about door openers.

Angie McAmis

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Overall the quality and service was very professional and done promptly, which I liked. I did think the pricing was a little steep, but besides that the technician did a great job.

Loraine Lorino

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

techs were great, however, the next day I was informed that precision gives senior discount which technician did not tell me.. I have called and left message with your office. service is great .. Lorine Lorino

Connie Kidd

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The installation was fast. We did however, have to wait a week longer than we were supposed to for the seal on top of the larger garage door. Also, I am sure I told Jerry to keep the keyless entry to the large door. We had only had it for about 6 mo. and my husband paid 100.00 for it. He was disappointed when we could not find it. We do love the quietness of the new openers.

WES PAINTER

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The door was rubbing against the track on the left side making the cable so loose it would come loose on the right side. The problem was hard to diagnose for the technician, but he did not give up till the problem was solved by making adjustments on both the right and left tracks to better center the door.

Greg Cross

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

We chose you because service call was the best quote we found and you had an appointment available when it was convenient for us. Technician was very knowledgable and was helpful. Service was great.

John Dunbar

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

A repair to our garage door was requested, the repair man was very efficent and extremely polite but a request was made for new door openers and they took over three weeks to receive.However every thing has been sorted out now and the door works fine From Rita Dunbar

Mike Jaycocks

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Site was referred to me by Home Advisor on the web. They called in less than an hour after I made the request on line. Technician came to the house at the appointed time and gacve me a quote with several options in a matter of minutes. I decided to let him do the job even though the cost was a little higher than I expected but he also upgraded the door which I had not anticipated. He did the work immediately and I am very pleased with the job he did.

Tim Burdashaw

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I did not receive a e-receipt or paper receipt.