Garage Door Repair in Chattanooga TN, TN - Page 3

Cheryll Clark

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Your company met my expectations and I would recommend your company to anyone who needs garage services. Tony Parsons is a very knowledgeable and professional guy. Enjoy his services.

Eddie Reeves

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

My garage door would go all the way down and then come back up. Technician said that he needed to replace pretty much everything on the garage door because the door was too heavy, that cost me $1500 dollars. After doing research, I think that the problem could have been resolved by just adjusting the down pressure on the motor. The door was not that hard to open manually.

Sam Hernandez

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Because I failed to reconnect the door properly after a power outage, I called Precision for a bit of assistance. Scott was the tech who contacted me quickly and assured me that he will help out. Needless to say, it was a quick fix (duh). That’s okay, Scott educated me on the proper door maintenance and what to look for to ensure longevity of my garage door. Great job guys & God bless!

Freddie Hambrick

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Tony done a great job replacing my garage door opening.

Andrew Dutton

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

great service thanks so much

Tom Morton

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Matt C. did a fabulous job. Not only did he identify the problem but he did a great job of explaining the solution. The installation was flawless and at a competitive price. I’m a happy customer. Tom Morton

Debbie Hicks

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I had my garage door worked on today by Precision. They installed my door over 10 years ago. My spring broke on Sunday, and they were there on Monday. About a year ago I needed a newer garage door opener and I called Precision for that as well. Anthony was my technician both times. He is excellent. He explains everything and shows me each part that needs to be fixed or replaced. I completely trust Precision for all my garage door needs. I also highly recommend Anthony. 5 + stars.

Muffy Mitch

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Had issues with my garage door. Scott was so helpful and professional. He addressed the problems, explained solutions, and now it works perfectly. Highly recommend!

Susan Kean

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Repair man (Matt) was very professional was on spot of time frame called ahead of arrival. The garage door was taking care of in a matter of a few minutes; problem was noticed as soon as he entered the garage. Reset the door settings and used proper lubricant to help in the matter. Thank You Matt Precision Doors for such a professional service man (Matt) he was great.

David Drucker

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

See Google response.

Mike Beene

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Great to deal with!! Highly recommend!!

Ross LaCelle

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Broke a spring on my garage door and Matt came the same day and fix it with new springs in an hour. Very fast and did a great job. Thanks for the hard work and quick response. Would recommend to everyone.

Ansel Peak

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Our garage door only opened about 12 inches. I noticed the spring was broken and one of the cables was disconnected. The company that installed the system 12 years ago was no longer in operation. I googled companies near me and selected Precision. From the first phone contact to the end of the installation I was pleased with the interaction with office staff, prompt scheduling, and professional workmanship by JP.

Joyce McPherson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I appreciated that I could schedule an appointment online. I was impressed with the rapid response.

Jennifer Book

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Very efficient, professional, and personable. Explained all aspects, answered questions and left with extra advice on future maintenance. Easy choice, call Precision.

Suzanne Costa

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Precision was open on Saturday and we had a pressing issue/ possible safety issue and needed someone sooner than waiting until the following Monday. Someone promptly answered my call, assisted me and got an appointment set up for the same afternoon. The tech, Scott, was right on time, polite, courteous and extremely knowledgeable. He explained everything and ended up correcting our issues and getting us back in business. Would highly recommend this company and Scott Hewen!

Judith Nance

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Service tech was respectful , kind and did a great job.

Charles Crump

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Tony did an excellent job!!!

Melissa K

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I had no idea what to expect but the customer service and kindness were the best! Scott could not have been nicer or easier to work with! Truly a wonderful experience!

Beverly Mosley

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I was so pleased with JP Collins. He was so professional and nice to talk with. He answered all my questions with respect and courtesy. He is a very super guy. He did his job very well. If I should need to call for any work on my garage door opener I hope I will be able to have him come to service.

Ronald Perry

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Our contractor insisted on using another door company to fix the problems that the sheet rock people had created. That person told us it would be $475 to replace something called the operator. I insisted that we call your company because you had put the door in and we had no problems with it. You came the very next day, not a week and a half later, and fixed it within a few minutes. The fee was zero dollars. Thank you for your continued support, your friendly staff, And the great knowledge that your workers have.

Lesley Dunn

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Scott was great!! Friendly, knowledgeable, answered all our questions! We will definitely recommend Precision Garage Door Service.

John Cooper

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

absolutely amazing

David Pass

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Disappointed to say the least with your service on a 5 year old garage door opener that you sold new. The $65.00 for a fifteen min. service charge for something you don't stock parts should have been explained when making the appointment for service. The original cost of the opener was $500.00 including installation, your quote of $400.00 and 3 weeks to replace a blown circuit board seemed high but the $900.00 replacement was a no-brainer when compared to your competitor's $200.00 to repair or $500.00 replacement both within a week quote. Good luck with your business your going to need it at this rate.

Tom McC.

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I had to replace two older (12+ year-old) chain drive openers after one of them started malfunctioning. It was easy to make an appointment for service and there was good communication to confirm and to remind me about the appt. The technician, Matt C. was prompt, professional, and courteous. He got the new belt-drive openers installed, showed me the features, and got our remotes programmed all in about two hours. I'm very happy with my new openers and with the service from Precision.

Stavros Ballas

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

1. Did we meet your expectations? 2. Did we solve your problem? No, primarily because the technician could find no solution to the door damaging the vinyl trim when it opens up. To be fair, some have said that if the garage door opening was not curved at either end but squared off, then this would not happen. If it is a matter of how the doors are cut, then why hasn't my second garage door damaged the vinyl trim? Is it possible that there is a difference in how my 5-year old Precision Linear PDS800 Belt Driven D/C Powered Opener (associated with the damaged vinyl trim) and my 19-year old Lift Master Professional 1/2 H.P. (that hasn't damaged the trim) have been engineered? I don't know! 3. Were the people who represent our company courteous and professional? Were they helpful? The technician who came out, Matt, was all of these things and more! He went out of his way to find a solution to this problem. Fantastic all the way around! 4. Was there anything in our advertising that gave you more confidence? Not particularly. 5. Final thoughts: Although we customers should know that most companies charge a truck fee regardless of whether the issue is resolved or not, I think it would be a good customer service detail if the office that sets the appointment tells the customer that there will be a truck charge even if the problem isn't resolved ... "Do you still wish us to come out?" Trust me, it would be much appreciated!

David Lynch

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

This is the second time with them. 1st door was done a year ago. Did such a great job, called them when the 2nd door popped. Called ahead to ensure someone was home and a text with a picture of the technician and his name. He was on time, very polite, and worked hard. The new hardware is quiet and smooth. Would tell friends and neighbors. 3yr warranty. Love it. Thanks

Harriette McKeldin Stokes

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Technician Scott Hewens was excellent. He was professional and friendly. What I liked most was his explanations about the issue and the options that he gave to fix the problem. Great service!

Richard Driggans

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Several years ago, Precision Doors did an excellent job of replacing our garage door springs so I contacted them for help addressing a problem we were having with the door closing consistently. Their service technician diagnosed the problem and recommended a new door opener. He installed it and programmed our car’s Homelink to communicate with the opener. The work was done quickly and he was very professional.

Steve Tatro

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Jean Paul Collins was very professional and thorough. He answered all our questions. We believe him to be a true asset to your company. We are satisfied with the service he provided