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Read what people are saying
about Precision Door Service in:
Chattanooga, TN
Precision Door Service of Chattanoogahas received 472 reviews, averaging 4.90 Stars:
Chattanooga, TN
Thank you for the 5 star review. Precision Door appreciates your business and feedback. Yes, it is very important to us to provide a 'real person' for our customers 24/7.
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Chattanooga, TN
the main reason is because they were able to get here Friday morning. They were just great, they arrived on time and assess the problem very fast and fix my garage door to more than my satisfaction. Thank you.
- Vickie Hunkapiller
Thank you for the 5 star review. Precision Door appreciates your business and feedback. We're happy to serve you and exceed your expectations.
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Chattanooga, TN
Joe was very knowledgeable and explained the repair options thoroughly. Additionally, he was on time! I was very pleased with his service and will freely recommend your company to friends and neighbors .
- Richard Vandelft
Thank you for the 5 star rating! Precision Door appreciates your business, feedback and especially recommendations to friends and neighbors.
Chattanooga, TN
We have used your company twice with great results both times.
- Joan & robert Dorrill
Thank you for the 5 star rating. Precision Door appreciates your loyal business. It is always a pleasure to serve you.
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Chattanooga, TN
Your ad said "same day service". I called around 3 pm on a Friday and sure enough Joe was here at 8 pm to repair the cables and pulleys on my garage door. I'm really pleased that I didn't have to wait until Monday...fearing all weekend the cable would snap and come crashing down on me and or my vehicle. I will definitely recommend them to friends and family !
- Tonia Wilson
Thank you for the 5 star review. Precision Door appreciates your business and we enjoy hearing great success stories like yours and recommendations to friends and family. It is our pleasure to serve you.
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Chattanooga, TN
After a garage door malfunction disaster, we had to get it fixed. Chatted online with a Precision rep, who helped us schedule an appointment the following day. Jerry (our technician) came out, calling to advise when he'd arrive. He was at our home before the appointment time and set to work quickly, diagnosing the multiple issues we had. He was quick, efficient and a pleasure to work with. Jerry explained what our options were and the benefits of each. Once we decided the best course of action, and he was done in about an hour. The lifetime warranty gives us peace of mind, and we'd recommend Precision and Jerry without hesitation.
- Tracey Trumbull
Thank you for the 5 star rating. Precision Door appreciates your business and recommendation of our technician, Jerry, and Precision Door. It is a pleasure to serve you.
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Chattanooga, TN
Very quick, very professional, very good.
- Darrell Patterson
Thank you for your 5 star review. Precision Door appreciates your feedback and business.
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Chattanooga, TN
This young man was polite, and knew his job well.
- Deanna Campbell
Thank you for your 5 star review. Precision Door appreciates your feedback and your business. It is our pleasure to serve you.
Chattanooga, TN
I was very impressed with the service I received to repair my garage door. The technician, Joe T, looked over every aspect of the door and explained what was broken as well as what was showing wear. He didn't just explain; he showed me the actual problems. He gave me several options on what could be done, and when I chose what I wanted he carried out the work right then and there. I would certainly recommend this company and won't hesitate to use them again.
- Holly Deeds
Thank you for the 5 star review. Precision Door appreciates your business and recommendation to others. It is our pleasure to serve you.
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Chattanooga, TN
We chose Precision because we had used them previously. Our expectations were met and Ben Wilbur did a great job. He arrived on time, was finished in the time indicated, and explained everything we needed to know about the new garage door opener very thoroughly. Would use Precision again, just based on previous experience.
- Fred Gaston
Fred, thank you for your 5 star review. Precision Door Service appreciates your feedback and loyalty as a repeat customer.
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Chattanooga, TN
Good service, on time arrival, polite serviceman and fair price. Will call again and recommend others. Purchased side track of the door.
- Anil Bhatia
Anil, thank you for your 5 star review and recommendation. Precision Door Service appreciates your feedback and business.
Chattanooga, TN
Ben did a fantastic job making us feel important as one of Precision's customers. They were at our house within 30 minutes of our call. Outstanding! Although the garage door could be fixed, we decided that it was past time to replace the door. He showed us a variety of choices and we are now excited to receive our newly ordered garage door. Gold stars today for both Ben and Precision!
- Keith Honnold
Keith, thank you for your raving review of Precision Door Service. We appreciate your feedback and new business.
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Chattanooga, TN
Tech was early for appointment, well prepared, professional and diagnosed and fixed problem in 100 degree heat..Well satisfied..
- Bill Bowman
Thank you for your review! We appreciate your business!
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Chattanooga, TN
Best price, excellent service and the professionals that came were polite, and as they installed they explained everything to me.
- alexandra deleon
Thank you for your review! We appreciate your business!
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Chattanooga, TN
Jerry is prompt and professional. He replaced a set of bad safety eyes. Before he left the new set malfunctioned so he wired in another set. This pair is working good. Just hope this problem with sensors isn't a common one as there is no warranty with them.
- Dale Slater
Thank you for your review! Please let us know if you have any problems with your new safety eyes, and we will send a technician right out for you. We appreciate your business!
Chattanooga, TN
The company was the most expensive of the three estimates I received. There was no offer to repair just replace. Rating of 2 because they showed up as scheduled.
- Barbara Mcmillan
Thank you for your review! At the time of service our technician evaluated the garage door and advised of any issues that would need to be resolved so that your garage door would function properly, and in some cases this can include replacing the door all-together. We pride ourselves with same day service, nights and/or weekends, the highest quality parts, honest and trustworthy employees, and the best warranties in the industry. In return our fees are a little higher then some of our competitor prices. Thank you for choosing Precision Door Service for your garage door needs. We appreciate your business and we are sorry that you were not completely satisfied.
Chattanooga, TN
Jerry B did a great job and explained everything. Extremely courteous. Hope to get him to finish the job tomorrow. Will call if I can afford to get it finished. Blanton
- Blanton Maples
Thank you for your review! We appreciate your business! We look forward to finishing the job and having your garage door operating properly!
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Chattanooga, TN
Jerry called before he arrived. He was on time & very friendly.He said that the door needed overhauled. He installed a new opener to replace the defective one & overhauled the door with the new type springs & nylon rollers, now the door is very quiet. This is a 18' wood door & very heavy. Can now be raised with one hand if need be. I would do business with Precision again.
- Edith Edwards
Thank you for your review! We appreciate your business!
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Chattanooga, TN
Great company and people to work with. Very knowledgeable. Jerry Berry is a very knowledgeable technician.
- Walter Harvey
Thank you for your review! We appreciate your business!
Chattanooga, TN
We were satisfied with Ben's work.
- Helen & Stanley Smith
Thank you for your review! We appreciate your business!
Chattanooga, TN
5 Stars! The appointment was set up through American Home Shield. Your service rep was on time and very professional, and took care of the problem very quickly. He also showed me how the remote code could be changed.
- Loretta Culp
Thank you for your review! We appreciate your business!
Chattanooga, TN
Excellent and professional service. I appreciate the tech photos so you know who is coming to your house. I called Saturday morning and had an appointment between 3 - 5. My tech, Jerry B., called prior to coming and actually got there early. He explained my options, I made my decision, he went to work and quickly completed the job. I have a new spring, new rollers and the door is so much quieter!
- Janice Houser
Thank you for your review! We appreciate your business!
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Chattanooga, TN
Thank you so much for sending Joe to us. He did a great job! I will tell all my friends and family to call Precision Door service when in need. Thank goodness you guys work weekends even when it's Mother's Day weekend.
- Paul Warren
Thank you for your review and recommendation! We appreciate your business!
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Chattanooga, TN
Very prompt service , did a good job and very happy with it.
- Joan & robert Dorrill
Thank you for your review! We appreciate your business!
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Chattanooga, TN
I thought your service was exemplary! Ben, the technician, arrived on time, was extremely knowledgeable, and he was very helpful and concise in explaining what needed to be done. I give Ben and your company 5 stars!
- T.eddi Mendel
Thank you so much for your review! We appreciate your business!
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Chattanooga, TN
Great job on the install. Quite expensive though. Installer said he would install our existing "eyes" beside the other door but didn't have the brackets (the previous owner had just put them on top of the opener so it would work). I wish he could get the brackets and come back and do it for us. Then all would be complete. For $449.00 for one garage door opener, I would think that's enough money to cover that little job as well. He was going to try to but suddenly remembered he didn't have any extra brackets. We would love to see someone come back and do that for us.
- Troy Walker
Thank you for your review! We apologize you were not completely satisfied. A manager from our office will be following up with you to schedule for the brackets. We appreciate your business!
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Chattanooga, TN
Got several calls right away, although no one seemed to relay the information that I would not be home until later afternoon. Two different people called two different times to set up earlier appointments. I found that quite disruptive.
- Rachel Nelson
Thank you for your review! We apologize for any inconvenience we may have caused you. We appreciate your business!
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Chattanooga, TN
I had a broken spring on my garage door and called Precision to replace the spring since my daughter had used them before and she was pleased with the service. The service Tech was very professional and knowledgeable. He told me he would replace the spring but also pointed out some other things that may need service. Since my garage door is 15 years old I told him to do whatever needed to be done. The seal on the bottom of my garage door was also tore up so I asked him if he could replace that and he told me yes. I would have actually gave them a 5 star rating but the price he gave me to replace the seal was really high in my opinion. I was charged $8 a foot to replace the rubber seal. I'm sure the Service Tech uses the companies pricing but I thought this was extremely high. The Service Tech performed the work in a timely manner and I was please with all he did with the exception of the price for the seal which I know wasn't his fault. I would use them again if needed.
- Lonnie Johnson
Thank you for your review! We pride ourselves with being the leader in the industry, our pricing includes the highest quality parts and customer service. We appreciate your business!
Chattanooga, TN
On time. Courteous. Garage door now closes. Not able to rebalance perfectly for complete close due to age of opener.
- Sandra Cambeilh
Thank you for your review! We appreciate your business!
Chattanooga, TN
Bought new door. Joe (salesman), Charles and Dylan (installers) did a top notch job. Very pleased with the quality and looks of the door. I will be glad to recommend "Precision" to others. Thanks guys.
- Betty Glazener
Thank you very much for your review and recommendation! We appreciate your business!
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(423) 414-4013
(423) 414-4013(423) 716-6318
(423) 716-6318(423) 954-7944
(423) 954-7944(423) 401-8700
(423) 401-8700(706) 406-1616
(706) 406-1616(423) 716-6318
(423) 716-6318(706) 229-4379
(706) 229-4379(706) 406-1616
(706) 406-1616(706) 229-4379
(706) 229-4379(423) 954-7944
(423) 954-7944(423) 401-8700
(423) 401-8700
I called late on a Sunday night. Talked to a real person. Set a time. Jerry called right on time. Assessed the problem. Fixed the situation.
- Art Jones