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Read what people are saying
about Precision Door Service in:

Chattanooga Area, TN

Precision Door Service of Chattanooga
has received 498 reviews, averaging 4.90 Stars:
1 2 3 4 5
Review:

I was very impressed with the service I received to repair my garage door. The technician, Joe T, looked over every aspect of the door and explained what was broken as well as what was showing wear. He didn't just explain; he showed me the actual problems. He gave me several options on what could be done, and when I chose what I wanted he carried out the work right then and there. I would certainly recommend this company and won't hesitate to use them again.

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A Response from: Sandy

Thank you for the 5 star review. Precision Door appreciates your business and recommendation to others. It is our pleasure to serve you.

Service Provided:
Garage Door Repair

Product:
Springs

Review:

We chose Precision because we had used them previously. Our expectations were met and Ben Wilbur did a great job. He arrived on time, was finished in the time indicated, and explained everything we needed to know about the new garage door opener very thoroughly. Would use Precision again, just based on previous experience.

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A Response from: Sandy

Fred, thank you for your 5 star review. Precision Door Service appreciates your feedback and loyalty as a repeat customer.

Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Review:

Good service, on time arrival, polite serviceman and fair price. Will call again and recommend others. Purchased side track of the door.

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A Response from: Sandy

Anil, thank you for your 5 star review and recommendation. Precision Door Service appreciates your feedback and business.

Service Provided:
Garage Door Repair

Review:

Ben did a fantastic job making us feel important as one of Precision's customers. They were at our house within 30 minutes of our call. Outstanding! Although the garage door could be fixed, we decided that it was past time to replace the door. He showed us a variety of choices and we are now excited to receive our newly ordered garage door. Gold stars today for both Ben and Precision!

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A Response from: Sandy

Keith, thank you for your raving review of Precision Door Service. We appreciate your feedback and new business.

Service Provided:
Garage Door Repair

Product:
Garage Doors

Review:

Tech was early for appointment, well prepared, professional and diagnosed and fixed problem in 100 degree heat..Well satisfied..

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A Response from: Emily Whalen

Thank you for your review! We appreciate your business!

Service Provided:
Broken Garage Door Spring Repair

Product:
Rollers

Review:

Best price, excellent service and the professionals that came were polite, and as they installed they explained everything to me.

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A Response from: Emily Whalen

Thank you for your review! We appreciate your business!

Service Provided:
Install Garage Doors

Product:
Garage Doors

Review:

Jerry is prompt and professional. He replaced a set of bad safety eyes. Before he left the new set malfunctioned so he wired in another set. This pair is working good. Just hope this problem with sensors isn't a common one as there is no warranty with them.

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A Response from: Emily Whalen

Thank you for your review! Please let us know if you have any problems with your new safety eyes, and we will send a technician right out for you. We appreciate your business!

Service Provided:
Garage Door Opener Repair

Review:

The company was the most expensive of the three estimates I received. There was no offer to repair just replace. Rating of 2 because they showed up as scheduled.

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A Response from: Emily Whalen

Thank you for your review! At the time of service our technician evaluated the garage door and advised of any issues that would need to be resolved so that your garage door would function properly, and in some cases this can include replacing the door all-together. We pride ourselves with same day service, nights and/or weekends, the highest quality parts, honest and trustworthy employees, and the best warranties in the industry. In return our fees are a little higher then some of our competitor prices. Thank you for choosing Precision Door Service for your garage door needs. We appreciate your business and we are sorry that you were not completely satisfied.

Service Provided:
Install Garage Doors

Review:

Jerry B did a great job and explained everything. Extremely courteous. Hope to get him to finish the job tomorrow. Will call if I can afford to get it finished. Blanton

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A Response from: Emily Whalen

Thank you for your review! We appreciate your business! We look forward to finishing the job and having your garage door operating properly!

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

Jerry called before he arrived. He was on time & very friendly.He said that the door needed overhauled. He installed a new opener to replace the defective one & overhauled the door with the new type springs & nylon rollers, now the door is very quiet. This is a 18' wood door & very heavy. Can now be raised with one hand if need be. I would do business with Precision again.

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A Response from: Emily Whalen

Thank you for your review! We appreciate your business!

Service Provided:
Garage Door Repair

Product:
Garage Door Opener

Review:

Great company and people to work with. Very knowledgeable. Jerry Berry is a very knowledgeable technician.

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A Response from: Emily Whalen

Thank you for your review! We appreciate your business!

Service Provided:
Garage Door Opener Repair

Review:

We were satisfied with Ben's work.

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A Response from: Emily Whalen

Thank you for your review! We appreciate your business!

Service Provided:
Garage Door Repair

Review:

5 Stars! The appointment was set up through American Home Shield. Your service rep was on time and very professional, and took care of the problem very quickly. He also showed me how the remote code could be changed.

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A Response from: Emily Whalen

Thank you for your review! We appreciate your business!

Service Provided:
Garage Door Opener Repair

Review:

Excellent and professional service. I appreciate the tech photos so you know who is coming to your house. I called Saturday morning and had an appointment between 3 - 5. My tech, Jerry B., called prior to coming and actually got there early. He explained my options, I made my decision, he went to work and quickly completed the job. I have a new spring, new rollers and the door is so much quieter!

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A Response from: Emily Whalen

Thank you for your review! We appreciate your business!

Service Provided:
Install Garage Doors

Product:
Springs

Review:

Thank you so much for sending Joe to us. He did a great job! I will tell all my friends and family to call Precision Door service when in need. Thank goodness you guys work weekends even when it's Mother's Day weekend.

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A Response from: Emily Whalen

Thank you for your review and recommendation! We appreciate your business!

Service Provided:
Garage Door Repair

Product:
Rollers

Review:

Very prompt service , did a good job and very happy with it.

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A Response from: Emily Whalen

Thank you for your review! We appreciate your business!

Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Review:

I thought your service was exemplary! Ben, the technician, arrived on time, was extremely knowledgeable, and he was very helpful and concise in explaining what needed to be done. I give Ben and your company 5 stars!

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A Response from: Emily Whalen

Thank you so much for your review! We appreciate your business!

Service Provided:
Garage Door Repair

Product:
Rollers

Review:

Great job on the install. Quite expensive though. Installer said he would install our existing "eyes" beside the other door but didn't have the brackets (the previous owner had just put them on top of the opener so it would work). I wish he could get the brackets and come back and do it for us. Then all would be complete. For $449.00 for one garage door opener, I would think that's enough money to cover that little job as well. He was going to try to but suddenly remembered he didn't have any extra brackets. We would love to see someone come back and do that for us.

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A Response from: Emily Whalen

Thank you for your review! We apologize you were not completely satisfied. A manager from our office will be following up with you to schedule for the brackets. We appreciate your business!

Service Provided:
Garage Door Opener Install

Product:
Opener

Review:

Got several calls right away, although no one seemed to relay the information that I would not be home until later afternoon. Two different people called two different times to set up earlier appointments. I found that quite disruptive.

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A Response from: Emily Whalen

Thank you for your review! We apologize for any inconvenience we may have caused you. We appreciate your business!

Service Provided:
Install Garage Doors

Product:
Garage Door Opener

Review:

I had a broken spring on my garage door and called Precision to replace the spring since my daughter had used them before and she was pleased with the service. The service Tech was very professional and knowledgeable. He told me he would replace the spring but also pointed out some other things that may need service. Since my garage door is 15 years old I told him to do whatever needed to be done. The seal on the bottom of my garage door was also tore up so I asked him if he could replace that and he told me yes. I would have actually gave them a 5 star rating but the price he gave me to replace the seal was really high in my opinion. I was charged $8 a foot to replace the rubber seal. I'm sure the Service Tech uses the companies pricing but I thought this was extremely high. The Service Tech performed the work in a timely manner and I was please with all he did with the exception of the price for the seal which I know wasn't his fault. I would use them again if needed.

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A Response from: Emily Whalen

Thank you for your review! We pride ourselves with being the leader in the industry, our pricing includes the highest quality parts and customer service. We appreciate your business!

Service Provided:
Broken Garage Door Spring Repair

Review:

On time. Courteous. Garage door now closes. Not able to rebalance perfectly for complete close due to age of opener.

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A Response from: Emily Whalen

Thank you for your review! We appreciate your business!

Service Provided:
Garage Door Opener Repair

Review:

Bought new door. Joe (salesman), Charles and Dylan (installers) did a top notch job. Very pleased with the quality and looks of the door. I will be glad to recommend "Precision" to others. Thanks guys.

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A Response from: Emily Whalen

Thank you very much for your review and recommendation! We appreciate your business!

Service Provided:
Install Garage Doors

Product:
Garage Doors

Review:

Harold and I have used Precision Doors twice for garage door repairs. We feel that the service is always outstanding. The technicians were fair, honest, and willing to go beyond what is expected. The technicians who serviced our doors were very knowledge and eager to fix the problem as well as help us figure out other problems that might be going on with our garage doors. Precision is definitely FIVR STAR. They are the best.

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A Response from: Emily Whalen

Thank you so much for your review! We appreciate your business!

Service Provided:
Garage Door Repair

Product:
Springs

Review:

Ben did an excellent job. He is a valuable employee. -Monte

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A Response from: Emily Whalen

Thank you for your review! We appreciate your business!

Service Provided:
Garage Door Repair

Review:

The technicians arrived on the coldest day of the year to install our new garage doors. They did a fantastic job, went right to work and completed the job just as they had said it would be done. They were on time, courteous, and respectful. I could not have asked for more.

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A Response from: Emily Whalen

Thank you so much for your review! We appreciate your business!

Service Provided:
Install Garage Doors

Review:

Jerry worked on one of my garage doors about a year ago and I was very pleased with his service. When I had a problem with my other garage door, I didn't hesitate to call Precision again. Although the cost for the repair this time was higher than anticipated, I decided to do everything necessary to assure the door was operating smoothly.

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A Response from: Emily Whalen

Thank you for your review! We appreciate your business!

Service Provided:
Garage Door Opener Repair

Review:

Joe was my technician and he was great. He was professional and conscientious. My door was really jacked up and Joe had it ready to go in no time. The rollers that they use really are better than what my door came with and you could really tell the difference with how easily the door opened by hand. It took little effort. One great thing about these guys is they are the only company that works on Saturday in Chattanooga. Huge plus! Very impressed with them based on my experience! I purchased new rollers, springs, cables and weather stripping in addition to the repair.

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A Response from: Emily Whalen

Thank you so much for your review! We appreciate your business!

Service Provided:
Garage Door Repair

Review:

Great company! Outstanding technicians. All work preformed as per the work order. My doors are like new again!! Will use them again if necessary!!

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A Response from: Emily Whalen

Thank you so much for your review! We appreciate your business!

Service Provided:
Garage Door Repair

Review:

I love being able to look on my garage door sticker and get your number! I also love that I called and had a technician here in 2 hours! Jerry is so polite and I feel very comfortable working with him. He knew exactly what the problem was and it was fixed quickly. He also told me what to look for next time it does this. Thankfully it wasn't a bad problem this time! Love your company!

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A Response from: Emily Whalen

Thank you for your review! We appreciate your business!

Service Provided:
Garage Door Repair

Review:

Great professional work. Highly recommend the company.

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A Response from: Emily Whalen

Thank you for your review and recommendation! We appreciate your business!

Service Provided:
Install Garage Doors

Product:
Garage Doors

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Chattanooga TN Area

(423) 414-4013

(423) 414-4013
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Riceville TN Area

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Precision Door Service
Office: (423) 825-9711
6234 Perimeter Dr.
Suite C102

Chattanooga, TN 37421