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Read what people are saying
about Precision Door Service in:

Chattanooga Area, TN

Precision Door Service of Chattanooga
has received 498 reviews, averaging 4.90 Stars:
1 2 3 4 5
Review:

A truly satisfying experience. Problem solved in a professional manner in less than five hours on a Saturday and on budget! A 40+ year old garage door refurbished with a new door opening system installed. Couldn't be happier. Thanks Joe!

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A Response from: Emily Whalen

Thank you for your review! We appreciate your business!

Service Provided:
Garage Door Repair

Review:

I wish your tech had taken the garage door sensor off I had asked. I had to purchase a new one for $60. He also left a box of nuts and bolts.

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A Response from: Emily Whalen

Thank you for your review! We apologize you were not completely satisfied. We will do everything we can to resolve this problem for you. A manager from our office will be contacting you. We appreciate your business!

Service Provided:
Install Garage Doors

Product:
Garage Doors

Review:

I am very pleased with the work done on my garage door. Other companies wanted to sell me a new garage door. I am 83 and retired! I could NOT afford a new door! Your technician fixed it with a bar at much less than a new door would have cost me. I am very grateful, and will highly recommend your services to all my friends!

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A Response from: Emily Whalen

Thank you for your review and recommendation! We appreciate your business!

Service Provided:
Garage Door Repair

Review:

I had Joe and he was excellent and was very thorough for the simplicity of what needed to be done. The initial problem was my garage remote wouldn't work and had tried multiple remotes which didn't work. He also checked the door and rollers and even showed me a couple of things with the garage that I didn't know about.

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A Response from: Emily Whalen

Thank you for your review! We appreciate your business!

Service Provided:
Garage Door Repair

Product:
Remotes / Keypad

Review:

Your technician Joe, was efficient, polite and a real pleasure to have on the property.

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A Response from: Emily Whalen

Thank you for your review! We appreciate your business!

Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Review:

Excellent, prompt service! Would recommend to friends!

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A Response from: Emily Whalen

Thank you for your review and recommendation! We appreciate your business!

Service Provided:
Garage Door Opener Install

Review:

Thanks for the fast and friendly service. God bless you. I wish you a Merry Christmas and a Happy New Year.

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A Response from: Emily Whalen

Thank you for your review! We appreciate your business! Happy Holidays to you as well!

Service Provided:
Garage Door Repair

Product:
Remotes / Keypad

Review:

Excellent service. Joe was outstanding. He explained clearly what needed to be done, and showed me how it would keep my problems from continuing with the door and opener. He was absolutely correct. So glad he was the person who came to my home. The complete overhaul was needed. He understood my home warranty, what they covered and what I would pay for. He was correct even on that. The new track, rollers, seal, springs and other parts made a huge difference. My door is very quiet and smooth as silk. Wow! What a difference!

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A Response from: Emily Whalen

Thank you so much for your review! We appreciate your business!

Service Provided:
Garage Door Repair

Product:
Springs

Review:

I bought this service on a Living Social coupon. I was a little leery that it would lead to a larger service bill. It did, but our technician was really nice and knowledgeable. He did a very good job and we were very pleased with the service we received. Thanks Joe!

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A Response from: Emily Whalen

Thank you for your review! We appreciate your business!

Service Provided:
Garage Door Repair

Review:

Jerry Berry performed a substantial retro fit of our garage doors and did an excellent job. He was a pleasure to work with.

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A Response from: Emily Whalen

Thank you for your review! We appreciate your business!

Service Provided:
Garage Door Repair

Product:
Belt Drive Garage Door Opener

Review:

Our garage door spring broke on Thanksgiving night. I called around 10:45 A.M. on Friday and was informed that someone would arrive between 3:00-5:00. I received a call from Joe, a technician, and was told he would be here at 4:00 and he was. Joe was very friendly and knowledgable. He completed the job and took care of our broken spring problem.

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A Response from: Emily Whalen

Thank you for your review! We appreciate your business!

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

After calling a competitor that told me it would be a week before they could send a technician, I called Precision. Jerry arrived within two hours. Not only did he diagnose and fixed the problem in about fifteen minutes, he thoroughly inspected the door, pointed out some potential issues and provided ideas should we have any future problems. His fifteen plus years experience was obvious. I'd highly recommend Precision.

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A Response from: Emily Whalen

Thank you for your review and recommendation! We appreciate your business!

Service Provided:
Garage Door Repair

Review:

HELLO THERE! I WAS VERY PLEASED WITH MR. JOE'S KINDNESS AND FRIENDLY ATTITUDE TOWARDS ME AND MY HUSBAND. HE WAS VERY PROFESSIONAL . NEW MOTOR INSTALLED AND REMOTE KEYPAD. INSTRUCTIONS GIVEN ON HOW TO USE NEW REMOTE KEYPAD INSTALLED AND SOMETHING ELSE, I FORGET THE NAME OF IT. I WOULD HAVE TO LOOK AT THE PAPERWORK FOR THAT. HOWEVER, HE DID A GET JOB. I WOULD GIVE HIM A FIVE STAR RATING. I SAW YOUR TRUCK RIDING AROUND AND GAVE YOUR COMPANY A CALL AND I'M GLAD I DID. THANKS!!!!!!!!!!!!!!!!!!!!!!!!! I DID GET SOME OF YOUR BUSINESS CARDS TO PASS OUT AT WORK! GREAT JOB!!!!!!!!!!

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A Response from: Emily Whalen

Thank you so much for your review! We appreciate your business!

Service Provided:
Garage Door Repair

Product:
Remotes / Keypad

Review:

This company is the best. Same day service? What a refreshing idea. Thanks to Jerry who fixed the springs and door.

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A Response from: Emily Whalen

Thank you for your review! We appreciate your business!

Service Provided:
Garage Door Repair

Product:
Springs

Review:

I am Rosemary's son Tim. I met with Jerry and he gave me the options to repair her door. I feel he was very knowledgeable and was willing and able to meet her needs and was willing to find a solution that fit in her budget. We are going to go ahead with his recommendations and have the work done as soon as possible. Thank you very much.

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A Response from: Emily Whalen

Thank you for your review! We look forward to doing business with you!

Service Provided:
Garage Door Repair

Product:
Springs

Review:

I give Precision Door a 5 Star Rating. Joe arrived on time on Saturday morning. He was cheerful and after examining the door mechanism explained the problems - broken spring, frayed cable, worn pulleys, worn roller bearings and poorly supported pully brackets. The door was heavy (single door / 2 car garage) and when he was not pleased with the balance using the same size original springs he had installed, he installed two heavier springs. He also adjusted the safety light showing me how to adjust it in the future if the door again would not close when activated by the remote. When Joe left, the door worked perfect and I felt as if I had made a new friend. I could not be more satisfied with the service. ~ Arthur Turner - Chattanooga, TN

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A Response from: Emily Whalen

Thank you so much for your review! We appreciate your business!

Service Provided:
Garage Door Repair

Review:

Excellent service!! Very quick and job well done.

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A Response from: Emily Whalen

Thank you for your review! We appreciate your business!

Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Review:

Way too expensive I don't think I paid that much to have the door installed.

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A Response from: Emily Whalen

Thank you for your review! We apologize if you were not completely satisfied with our service. At Precision Door Service we pride ourselves with being the leader in the industry. Our pricing includes the highest quality parts and excellent customer service. We appreciate your business!

Service Provided:
Garage Door Repair

Product:
Springs

Review:

*****

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A Response from: Emily Whalen

Thank you for your review! We appreciate your business!

Service Provided:
Broken Garage Door Spring Repair

Product:
Cables

Review:

The technician, Ben Wilbur, was extremely professional and knowledgeable in every respect. An outstanding personal who did a definite Five Star rating PLUS. Was a real pleasure to have an individual of his caliber to do work for us. The equipment he installed was THE BEST and the installation was the same.

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A Response from: Jodi Cook

Thank you for your review! We appreciate your business!

Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

Review:

Review submitted by Charles Loney.

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A Response from: Emily Whalen

Thank you for your review! We appreciate your business!

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

Very well pleased with service and worker.

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A Response from: Jodi Cook

Thank you for your review! We appreciate your business!

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

Service has an outstanding employee in Joe Thomason!

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A Response from: Jodi Cook

Thank you for your review! We appreciate your business!

Service Provided:
Garage Door Repair

Product:
Garage Door Opener

Review:

After the initial inspection it was determined that the doors themselves were in good condition, but other parts needed to be replaced. After a quick review of the estimated cost a decision was made to go ahead and do the repair work. The job was able to be handled on the spot and was completed within 2 hours. The technician knew exactly what he was doing and went above and beyond what was requested to get the job done.

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A Response from: Jodi Cook

Thank you for your review! We appreciate your business!

Service Provided:
Garage Door Repair

Product:
Rollers

Review:

Excellent, fast, professional and extremely courteous...would highly recommend!

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A Response from: Jodi Cook

Thank you for your review and recommendation! We appreciate your business!

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

The reason I chose Precision is your advert of 24/7 hours service, which turned out not to be true. I called late afternoon (it was still light out), but was told no one could come until the following day. I could not get my door to stay closed and had to ask an elderly neighbor to close it manually for me. The mechanic, Joe, was extremely nice and competent. It would have been a 5-star recommendation if not for your failure of service as advertised.

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A Response from: Jodi Cook

Thank you for your review! Our policy is same day service and we do apologize this was not offered to you. We have reviewed your file and have taken correct action to ensure this does not happen again in the future. We are very sorry for any inconvenience this may have caused you. If you should have any other concerns please contact our office at 865-539-3656. We appreciate your business!

Service Provided:
Garage Door Repair

Product:
Remotes / Keypad

Review:

We selected your company from the yellow page ad. Give you a five star rating. The service technician was excellent and we feel he exceeded our expectations in repairing the garage door. Recommend your company. Thank you!!!

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A Response from: Jodi Cook

Thank you for your review and recommendation! We appreciate your business!

Service Provided:
Garage Door Repair

Product:
Remotes / Keypad

Review:

He was very knowledgeable and nice! He was quick and precise! I will definitely use Precision Door again!

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A Response from: Jodi Cook

Thank you for your review! We appreciate your business!

Service Provided:
Garage Door Opener Install

Product:
Remotes / Keypad

Review:

Excellent service,on time,courteous & very professional installer. Complete unit installed & works perfectly. Thanks for a satisfying experience.

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Service Provided:
Garage Door Opener Repair

Product:
Garage Door Opener

Review:

exellent service

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

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Chattanooga TN Area

(423) 414-4013

(423) 414-4013
Cleveland TN Area

(423) 716-6318

(423) 716-6318
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Fort Oglethorpe GA Area

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Riceville TN Area

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Athens TN Area

(423) 401-8700

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Precision Door Service
Office: (423) 825-9711
6234 Perimeter Dr.
Suite C102

Chattanooga, TN 37421