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Read what people are saying
about Precision Garage Door in:

Ringgold Area, GA

Precision Door Service of Chattanooga
has received 67 reviews, averaging 5.00 Stars:
Review:

Five star. Service with a smile. Jerry gave extra time to explain the problem if and when it could happen again.
Bonny List
A Response from: Sandy

Thank you for the 5 star rating. Precision Door appreciates your business and feedback.

Conner Service Provided:
Garage Door Repair
Technician:
Review:

We were so pleased with our service. This company was actually early to our home. The serviceman was polite and knowledge. One thing that stuck out to us was the pure honesty of what needed to be done and what might night to be done in the future.
Kelly Greene
A Response from: Sandy

Thank you for the 5 star review. Precision Door appreciates your business and outstanding feedback. It is important to educate customers on how to best maintain their garage door(s) to extend the life of the product.

Service Provided:
Garage Door Opener Repair
Review:

5 stars. Jerry our technician was awesome. Very pleased with the service precision provided and will recommend there services.
Barry Crawford
A Response from: Sandy

Thank you for the 5 star rating. Precision Door appreciates your business and recommendation to others.

Service Provided:
Garage Door Repair
Product:
Cables
Review:

Joe was great! Took the time to explain everything to me! Would highly recommend him and Precision to anyone looking for repairs or installation!
Julie Wade
A Response from: Sandy

Thank you for the 5 star rating. Precision door appreciates your business and recommendation to others.

Joe Service Provided:
Garage Door Opener Repair
Technician:
Review:

ON TIME PROFESSIONAL PRICING REASONABLE EXPERTS IN THEIR FIELD
Ben Daniel
A Response from: Sandy

Thank you for the 5 star review. Precision Door appreciates your business and feedback. It is our pleasure to serve you.

Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Review:

Excellent Service. Have absolutely nothing negative to report. On time, knowledgeable, helpful beyond necessity, and door works great.
Robert Stultz
A Response from: Sandy

Thank you for the 5 star review. Precision Door appreciates your feedback and business. It is our pleasure to serve you.

Service Provided:
Garage Door Repair
Review:

5 star
Patricia Hunt
A Response from: Chuck

Thank you for your 5 star review. Precision Door appreciates your feedback and business.

Service Provided:
Garage Door Repair
Review:

Service tech was on time, very professional, completed work quickly. He also gave me options to consider, just the spring or a "re-build" of the working parts. I went with the re-build, while twice the cost of just replacing the spring, this will reduce the chances of having another service visit. My door is 14 years old and should now last another 15 years. He also recommended using silicon spurs to lube the working parts every 4 months. If you think about the work done, suggestions, in effect means he will not need to come back, except when one of my other two doors has an issue. When that happens I will call Precision again for repair! High marks for the tech!
Danny Fow
A Response from: Sandy

Thank you for the 5 star review! Precision Door appreciates your feedback and business. We look forward to serving you in the future.

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

We emailed for an estimate. Johnny on the spot, they called back within an hour. Called to ask a question & schedule possible installation 2 days ago no response after service said technician would call.....
Leisa Cooper
A Response from: Emily Whalen

Thank you for your review! We apologize for the delay in response. We will be contacting you today to answer any questions and schedule your installation! We appreciate your business!

Service Provided:
Install Garage Doors
Review:

I called Precision at the advise of my son who was very satisfied with their repair of his garage door. I received very prompt service, same day to repair garage door-broken spring. I appreciate the way that Jerry B explained my situation. I took his good advise and had the bearings replaced along with the spring. Very professional, good work, good communication. 5 STARS!
Charles Barker
A Response from: Emily Whalen

Thank you for your review! We appreciate your business!

Service Provided:
Broken Garage Door Spring Repair
Review:

Good and fast service.
Leslie Holt
A Response from: Emily Whalen

Thank you for your review! We appreciate your business!

Service Provided:
Garage Door Opener Install
Review:

Same day response to the call. Tech was on time (actually a little bit early) quick and very nice. Thanks again for a job well done.
Michael & Jennifer Anchondo
A Response from: Emily Whalen

Thank you for your review! We appreciate your business!

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Broken spring and cables. Jerry was great! Door working like new!
Matt Fletcher
A Response from: Emily Whalen

Thank you for your review! We appreciate your business!

Service Provided:
Garage Door Repair
Review:

What a great company and Jerry was a great technician. Jerry checked the problem, gave me my options with NO sales pressure. After I made my decision, Jerry went right to work and finished in a timely manner. He was very knowledgeable about his profession and the services and products offered by Precision. Jerry was right on time for the appointment. He told me to call if there were any problems and Precision would send someone right out. I would highly recommend Precision! Thanks again, Phil DeLay- Ringgold, Georgia
Phil Delay
A Response from: Emily Whalen

Thank you for your review and recommendation! We appreciate your business!

Service Provided:
Broken Garage Door Spring Repair
Review:

The wrong door was ordered and we had waited almost 3 weeks before it arrived to be installed today. In addition, our installation time window was 1 to 6 pm, but the installers did not arrive until 4:30. Now a new door has to be ordered, but it was after hours so we could not get an estimated lead time. I certainly hope a rush is put on and we don't have to wait another 3 weeks. The technicians have been courteous, but we are extremely unsatisfied at this point.
Shane & jennifer Garrett
A Response from: Emily Whalen

Thank you for your review! We apologize that you were not completely satisfied with our service. At Precision Door Service we pride ourselves with the highest quality parts and excellent customer service. I apologize for the misunderstanding with your order and delay on your installation. We have taken the appropriate action to ensure this will not be a reoccurring problem as well as scheduling you for your installation next week. We want our customers to feel 100% satisfied with our service and will be sure to rectify all misunderstandings. If you should have any other concerns, please contact our office at 865-539-3656. We appreciate your business!

Service Provided:
Install Garage Doors
Product:
Garage Doors
Review:

Called at 10 tech was at my house a little after 11 on a Saturday. He called to let me know his eta and fixed my door in a flash. Very satisfied with my experience. He is a great representative for your company.
Chris Ford
A Response from: Emily Whalen

Thank you for your review! We appreciate your business!

Service Provided:
Garage Door Repair
Product:
Springs
Review:

Very quick and professional service. Technicians answered all questions and explained everything thoroughly. Performed quick work and very reliable.
Scott Kennedy
A Response from: Emily Whalen

Thank you for your review! We appreciate your business!

Service Provided:
Install Garage Doors
Product:
Garage Doors
Review:

Don Ruyon recommended you. Your service and service man is outstanding. I will be happy to recommend you to my friends. Thank You
Jack Byrd
A Response from: Emily Whalen

Thank you for your review and recommendation! We appreciate your business!

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Quick response, courteous service. Jerry, the tech who did the work, was very nice. He replaced rollers and adjusted the door. Will use again.
James Norman
A Response from: Jodi Cook

Thank you for your review! We appreciate your business!

Service Provided:
Garage Door Repair
Product:
Rollers
Review:

As far as I know, I haven't had it long enough to know if I'm going to have trouble or not. Service Tech appeared very knowledgeable regarding my old and new units.
Frankie Hood
A Response from: Jodi Cook

Thank you for your review! We appreciate your business!

Joe Service Provided:
Garage Door Opener Install
Product:
Remotes / Keypad
Technician:
Review:

We enjoyed doing business with Jerry, he was a very nice
Vince & Pat Hope
Service Provided:
Broken Garage Door Spring Repair
Review:

My brother recommended Precision when the springs on my garage door broke. Jerry came out to my house around 8:15 pm, Thursday night. The garage door would not always close completely and its movements sounded tormenting, like that would be its last lift. Jerry and I discussed the age of the door and how best to repair. I chose to have him replace all the moving parts... now opening and closing the door is much quieter and efficient. Jerry completed his work in about and hour and headed to his home. Thank you Jerry. Very pleased with the presentation of what Precision could do for my door problem and the carrying out of the work.
Sam Keith
Service Provided:
Broken Garage Door Spring Repair
Review:

Straight shooting guys. No pressure. Jerry came looked at my door and gave me a couple of options. I went with a new door. They came back in two days had it done in a couple of hours. I couldn't be happier. Precision even underbid some " fly by night" garage door guys. Thank you Precision. My go to guys Kent. Ringgold Georgia
Kent Womack
Service Provided:
Install Garage Doors
Product:
Garage Doors
Review:

Very quick and reliable service.
Ron Phillips
Joe Service Provided:
Broken Garage Door Spring Repair
Technician:
Review:

Joe was the technician that serviced our garage door yesterday May 8th. He was on time (when I wasn't:) and polite, knowledgeable about what the problem was and gave me the 3 options, but it was obvious that I had to take door #3, which was the highest price. Wasn't happy about the price, but it had to be done. It's working better than it ever had in the 5 years that we've lived here. Thanks again for sending someone out so quickly. Gayla Trotter Ringgold, GA
Gayla Trotter
Joe Service Provided:
Install Garage Doors
Technician:
Review:

Joe was the technician that serviced our garage door yesterday May 8th. He was on time (when I wasn't:) and polite, knowledgeable about what the problem was and gave me the 3 options, but it was obvious that I had to take door #3, which was the highest price. Wasn't happy about the price, but it had to be done. It's working better than it ever had in the 5 years that we've lived here. Thanks again for sending someone out so quickly. Gayla Trotter Ringgold, GA
Gayla Trotter
Joe Service Provided:
Install Garage Doors
Technician:
Review:

Very efficient, polite and efficient. I was very impressed.
Bonnie Safley
Service Provided:
Install Garage Doors
Review:

Great service. I called for a repair and was told about an option I didn't know about one that required no springs there was no pressure to make any purchases. I'm very happy with my repair and plan to have other door fixed in the same way. Glad I saw your add in the past and remembered you. Thanks
Sherry Cavin
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Service call was easy and very professional. Gave me the options and clearly outlined the positives and negatives. Ultimately decided to buy a new door. Look forward to getting it installed. Joe could not have been more pleasant. Made a great impression for your company. Because of him and his approach I will reccomend the company to colleagues and peers. We even came in and finalized the purchase and iPad agreements over a cup of coffee at my kitchen table. Felt like I had known him for years. Great experience in a world full of few first class service experiences.
Craig Brooks
Joe Service Provided:
Install Garage Doors
Product:
Garage Doors
Technician:
Review:

Great job! You got the job done same day. Thanks
Jim Billadeau
Joe Service Provided:
Garage Door Opener Repair
Technician:
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