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Read what people are saying
about Precision Door Service in:

Chattanooga, TN

Precision Door Service of Chattanooga
has received 487 reviews, averaging 4.90 Stars:
1 2 3 4 5
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Excellent service. Joe was outstanding. He explained clearly what needed to be done, and showed me how it would keep my problems from continuing with the door and opener. He was absolutely correct. So glad he was the person who came to my home. The complete overhaul was needed. He understood my home warranty, what they covered and what I would pay for. He was correct even on that. The new track, rollers, seal, springs and other parts made a huge difference. My door is very quiet and smooth as silk. Wow! What a difference!

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A Response from: Emily Whalen

Thank you so much for your review! We appreciate your business!

Service Provided:
Garage Door Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I bought this service on a Living Social coupon. I was a little leery that it would lead to a larger service bill. It did, but our technician was really nice and knowledgeable. He did a very good job and we were very pleased with the service we received. Thanks Joe!

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A Response from: Emily Whalen

Thank you for your review! We appreciate your business!

Service Provided:
Garage Door Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Our garage door spring broke on Thanksgiving night. I called around 10:45 A.M. on Friday and was informed that someone would arrive between 3:00-5:00. I received a call from Joe, a technician, and was told he would be here at 4:00 and he was. Joe was very friendly and knowledgable. He completed the job and took care of our broken spring problem.

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A Response from: Emily Whalen

Thank you for your review! We appreciate your business!

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

HELLO THERE! I WAS VERY PLEASED WITH MR. JOE'S KINDNESS AND FRIENDLY ATTITUDE TOWARDS ME AND MY HUSBAND. HE WAS VERY PROFESSIONAL . NEW MOTOR INSTALLED AND REMOTE KEYPAD. INSTRUCTIONS GIVEN ON HOW TO USE NEW REMOTE KEYPAD INSTALLED AND SOMETHING ELSE, I FORGET THE NAME OF IT. I WOULD HAVE TO LOOK AT THE PAPERWORK FOR THAT. HOWEVER, HE DID A GET JOB. I WOULD GIVE HIM A FIVE STAR RATING. I SAW YOUR TRUCK RIDING AROUND AND GAVE YOUR COMPANY A CALL AND I'M GLAD I DID. THANKS!!!!!!!!!!!!!!!!!!!!!!!!! I DID GET SOME OF YOUR BUSINESS CARDS TO PASS OUT AT WORK! GREAT JOB!!!!!!!!!!

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A Response from: Emily Whalen

Thank you so much for your review! We appreciate your business!

Service Provided:
Garage Door Repair

Product:
Remotes / Keypad

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

This company is the best. Same day service? What a refreshing idea. Thanks to Jerry who fixed the springs and door.

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A Response from: Emily Whalen

Thank you for your review! We appreciate your business!

Service Provided:
Garage Door Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I give Precision Door a 5 Star Rating. Joe arrived on time on Saturday morning. He was cheerful and after examining the door mechanism explained the problems - broken spring, frayed cable, worn pulleys, worn roller bearings and poorly supported pully brackets. The door was heavy (single door / 2 car garage) and when he was not pleased with the balance using the same size original springs he had installed, he installed two heavier springs. He also adjusted the safety light showing me how to adjust it in the future if the door again would not close when activated by the remote. When Joe left, the door worked perfect and I felt as if I had made a new friend. I could not be more satisfied with the service. ~ Arthur Turner - Chattanooga, TN

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A Response from: Emily Whalen

Thank you so much for your review! We appreciate your business!

Service Provided:
Garage Door Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Excellent service!! Very quick and job well done.

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A Response from: Emily Whalen

Thank you for your review! We appreciate your business!

Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Way too expensive I don't think I paid that much to have the door installed.

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A Response from: Emily Whalen

Thank you for your review! We apologize if you were not completely satisfied with our service. At Precision Door Service we pride ourselves with being the leader in the industry. Our pricing includes the highest quality parts and excellent customer service. We appreciate your business!

Service Provided:
Garage Door Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

*****

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A Response from: Emily Whalen

Thank you for your review! We appreciate your business!

Service Provided:
Broken Garage Door Spring Repair

Product:
Cables

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

The technician, Ben Wilbur, was extremely professional and knowledgeable in every respect. An outstanding personal who did a definite Five Star rating PLUS. Was a real pleasure to have an individual of his caliber to do work for us. The equipment he installed was THE BEST and the installation was the same.

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A Response from: Jodi Cook

Thank you for your review! We appreciate your business!

Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Review submitted by Charles Loney.

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A Response from: Emily Whalen

Thank you for your review! We appreciate your business!

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Very well pleased with service and worker.

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A Response from: Jodi Cook

Thank you for your review! We appreciate your business!

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Service has an outstanding employee in Joe Thomason!

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A Response from: Jodi Cook

Thank you for your review! We appreciate your business!

Service Provided:
Garage Door Repair

Product:
Garage Door Opener

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

After the initial inspection it was determined that the doors themselves were in good condition, but other parts needed to be replaced. After a quick review of the estimated cost a decision was made to go ahead and do the repair work. The job was able to be handled on the spot and was completed within 2 hours. The technician knew exactly what he was doing and went above and beyond what was requested to get the job done.

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A Response from: Jodi Cook

Thank you for your review! We appreciate your business!

Service Provided:
Garage Door Repair

Product:
Rollers

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Excellent, fast, professional and extremely courteous...would highly recommend!

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A Response from: Jodi Cook

Thank you for your review and recommendation! We appreciate your business!

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

The reason I chose Precision is your advert of 24/7 hours service, which turned out not to be true. I called late afternoon (it was still light out), but was told no one could come until the following day. I could not get my door to stay closed and had to ask an elderly neighbor to close it manually for me. The mechanic, Joe, was extremely nice and competent. It would have been a 5-star recommendation if not for your failure of service as advertised.

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A Response from: Jodi Cook

Thank you for your review! Our policy is same day service and we do apologize this was not offered to you. We have reviewed your file and have taken correct action to ensure this does not happen again in the future. We are very sorry for any inconvenience this may have caused you. If you should have any other concerns please contact our office at 865-539-3656. We appreciate your business!

Service Provided:
Garage Door Repair

Product:
Remotes / Keypad

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

We selected your company from the yellow page ad. Give you a five star rating. The service technician was excellent and we feel he exceeded our expectations in repairing the garage door. Recommend your company. Thank you!!!

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A Response from: Jodi Cook

Thank you for your review and recommendation! We appreciate your business!

Service Provided:
Garage Door Repair

Product:
Remotes / Keypad

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

He was very knowledgeable and nice! He was quick and precise! I will definitely use Precision Door again!

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A Response from: Jodi Cook

Thank you for your review! We appreciate your business!

Service Provided:
Garage Door Opener Install

Product:
Remotes / Keypad

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Excellent service,on time,courteous & very professional installer. Complete unit installed & works perfectly. Thanks for a satisfying experience.

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Service Provided:
Garage Door Opener Repair

Product:
Garage Door Opener

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

exellent service

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Charles Cook was the installer, what a great guy!! He made sure that I was familiar with everything before he left. I am so happy with my new door and opener, they are so quiet and work so smoothly. Anyone that asks me about garage doors will hear about you from me!

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Service Provided:
Install Garage Doors

Product:
Garage Door Opener

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

My Tech was wonderful and did a terrific job as best he could.

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Service Provided:
Garage Door Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Was very thorough and knowledgeable about applications I needed. I went ahead and updated my other garage door while he was here. Will definitely call Joe back.

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Service Provided:
Broken Garage Door Spring Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Joe has been great...very determined to get the job right...many thanks......

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Service Provided:
Garage Door Opener Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

A fine young man.

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Service Provided:
Garage Door Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Joe was great....walked me through the problem...never felt pressured ...thank you for your help.....

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Service Provided:
Garage Door Opener Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Jerry came very promptly on Monday a.m. & was a very professional in his approach to my needed repair work. Old house, old springs, old rollers & cables---the whole works needed replacement. He took care of business in a neat efficient manner & explained the whole process as well as costs etc. I would highly recommend this young man who really knows his business.

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Service Provided:
Install Garage Doors

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Professional Tech that knows his Garage Doors

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Service Provided:
Garage Door Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Very happy with the work quality and the whole experience. The information on the website was very helpful. Really liked knowing who the representative would be and the picture insured our comfort level when he arrived. Our service person was a craftsman and very thorough. The job required more than just cables and even though it was bigger than expected, late to insure we had an operational door. Over the top customer service!

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Service Provided:
Garage Door Repair

Product:
Cables

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Joe did a great job in repairing my garage door spring. He was very reassuring and professional. Also, I was impressed with your dispatcher. If I'm not mistaken, I believe her name was Mary Ann. She, too, was very professional and courteous.

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

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Chattanooga TN Area

(423) 414-4013

(423) 414-4013
Cleveland TN Area

(423) 716-6318

(423) 716-6318
Ooltewah TN Area

(423) 954-7944

(423) 954-7944
Hixson and Soddy-Daisy TN Area

(423) 401-8700

(423) 401-8700
Ringgold GA Area

(706) 406-1616

(706) 406-1616
Signal Mountain TN Area

(423) 716-6318

(423) 716-6318
Dalton GA Area

(706) 229-4379

(706) 229-4379
Fort Oglethorpe GA Area

(706) 406-1616

(706) 406-1616
Chickamauga GA Area

(706) 229-4379

(706) 229-4379
Riceville TN Area

(423) 954-7944

(423) 954-7944
Athens TN Area

(423) 401-8700

(423) 401-8700
Precision Door Service
Office: (423) 825-9711
6234 Perimeter Dr.
Suite C102

Chattanooga, TN 37421
Precision Garage Door Service of Cleveland TN
Office: (423) 207-5065
1522 Clingan Ridge Dr NW
Celveland, TN 37312