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Read what people are saying
about Precision Door Service

Precision Door Service of Chattanooga
has received 1658 reviews, averaging 4.90 Stars:
1 2 3 4 5
Review:

I appreciated knowing who was coming and seeing his picture. The service - from initial phone call through completion of the work - was excellent!!

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Service Provided:
Garage Door Repair

Product:
Springs

Review:

Professional employee. My son came and said they still make metal door rollers for the garage door. He said I should of kept the door rollers. Was told my bill will be in the mail. Need for records for this home. Work done fast. I wish my son was here when the work was done. Then he could of told me if it was needed. I hope the parts do last a long time. I am on social security. Very low income. $540.00 a month. I am learning to have a person with me for help.

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A Response from: Chuck Gatlin

At the time of service our technician evaluated the garage door and advised of any issues that would need to be resolved so that your garage door would function properly. At Precision Door Service we pride ourselves with the highest quality parts and excellent customer service. Thank you for choosing Precision Door Service for your garage door needs. We appreciate your business and we are sorry that you were not completely satisfied.

Service Provided:
Garage Door Repair

Product:
Rollers

Review:

I discovered my garage door would not open around 4:30PM. I called and Joe showed up within an hour. I could not believe they were able to service on such short notice on Friday afternoon. Joe was very knowledgeable and professional. The work was completed quickly.

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Service Provided:
Broken Garage Door Spring Repair

Product:
Rollers

Review:

Jerry showed up during the time I was given. Very pleasant experience. He advised me on the status of my garage door, fixed the issue and was done in 30 minutes. He also took time to explain how the door works, the age of my door and things I can do to extend the life of the door and motor. My door is over 10 years old. When it fails, I will definitely call Precision for a replacement! Great friendly service!

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Service Provided:
Garage Door Repair

Product:
Springs

Review:

Response time was 24 hrs which was great. Joe the technician was very courteous and knowledgeable. Very satisfied with the product and the service. Would definitely recommend.

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Service Provided:
Garage Door Opener Repair

Product:
Opener

Review:

Joe came to see me the sameday I called for help. He was trying to stop a leak from rain while the door was closed. He didn't have a repair part so he tried to glue a rubber strip to the floor. It looked good and seemed it would do the trick. Unfortunately it didn't. Joe came back days later when I called again and brought JB with him. They found why the door was leaking and couldn't resolve a way to fix it. I have since figured it out (I think), If they could come back maybe there is something we can do. Both Joe and JB were courteous and pleasant to work with. I would like to try one more time with one or the other. If you agree, please call me at home (423-499-4244) to arrange a time to meet. Thank you. Bob Voiles

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A Response from: Chuck Gatlin

We went back out and resolved the issue. Thank you for choosing Precision Door Service. We appreciate your business.

Service Provided:
Garage Door Repair

Review:

Seamless from start to finish. Friendly and expert. I would recommend Precision to anyone who needs garage door service.

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Service Provided:
Install Garage Doors

Product:
Garage Doors

Review:

Joe showed up on time and was very personable. He put me at ease and instilled confidence in his ability to complete the job correctly. He was clean and courteous and I would be happy to recommend Precision to friends and family.

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

Very polite and would give a 5 rating. Did a complete overall.thank you.

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Service Provided:
Broken Garage Door Spring Repair

Product:
Cables

Review:

Wonderful service.

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

Great emergency service and I recommend highly.

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Service Provided:
Garage Door Repair

Product:
Springs

Review:

Your ad reflected that you were aware that broken garage door is like an emergency situation. The entire experience reflected a respect for the customer and the need only to provide a good product. Thanks! I hope it continues in that way to completion.

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Service Provided:
Broken Garage Door Spring Repair

Product:
Garage Doors

Review:

Jerry was the technician who fixed both of my garqage doors. He was very polite, professional and informative. I give him 5 stars! My doors now work better than they have in years. New rollers

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Service Provided:
Broken Garage Door Spring Repair

Product:
Opener

Review:

Your service tech was professional and very efficient, he did a great job. Thank you for the prompt service.

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

The door was rubbing against the track on the left side making the cable so loose it would come loose on the right side. The problem was hard to diagnose for the technician, but he did not give up till the problem was solved by making adjustments on both the right and left tracks to better center the door.

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Service Provided:
Garage Door Repair

Product:
Garage Doors

Review:

Very satisfied.

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Service Provided:
Broken Garage Door Spring Repair

Product:
Remotes / Keypad

Review:

Caleb arrived on time, evaluated our damaged door and completed the necessary repairs promptly. He was very thorough and took time to explain the problems he found and the options for repair available. We would not hesitate to use your service in the future.

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Service Provided:
Garage Door Repair

Product:
Rollers

Review:

Again Joe showed up on time, knew what to do and so he and Caleb repaired the opener and put a new brace on the door. They were professional, competent and cleaned up the broken parts. He explained everything very well. Caleb was knowledgeable and capable. If needed will call on you again. Thanks, Dick

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Service Provided:
Garage Door Opener Repair

Product:
Springs

Review:

Again Joe showed up on time, knew what to do and so he and Caleb repaired the opener and put a new brace on the door. They were professional, competent and cleaned up the broken parts. He explained everything very well. Caleb was knowledgeable and capable. If needed will call on you again. Thanks, Dick

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Service Provided:
Garage Door Opener Repair

Review:

Jerry was very professional and did a great job on the garage door. I would highly recommend Jerry.

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

the tech was very friendly and professional. he assured me that you would be able to install a new door opener for us in a timely manner. our old door was so old and finally gave out.

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Service Provided:
Garage Door Repair

Product:
Garage Doors

Review:

We chose you because service call was the best quote we found and you had an appointment available when it was convenient for us. Technician was very knowledgable and was helpful. Service was great.

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Service Provided:
Garage Door Repair

Product:
Cables

Review:

Needed repair on Saturday and you was only door company open on Saturday so I called. Service was good with fast response time. I think the charge was excessive but I was in need and had to have my door fixed. No complaint except the price that was charged

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Service Provided:
Garage Door Repair

Review:

Mr. Berry did a very good job! He was professional and at the same time friendly. He worked quickly but did not rush. He explained my options and answered my questions. I will use you again! And will recomend you to others.

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Service Provided:
Broken Garage Door Spring Repair

Product:
Garage Door Opener

Review:

Received a coupon in Mint magazine for a free service call Know we needed our garage door fixed seemed like it was meant to be The service man, Jerry, did an excellant job, gave my husband information of what he was doing, explained everything so he could understand. Will be recommending your company and if we need anything else will be calling.

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Service Provided:
Garage Door Opener Install

Product:
Remotes / Keypad

Review:

Same day service, great website, friendly technicians

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Service Provided:
Garage Door Repair

Review:

Professional service garage door insulation and spring replacement completed by Jerry. Good job and would recommend and use again if needed. Thank you!

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Service Provided:
Broken Garage Door Spring Repair

Product:
Garage Doors

Review:

We used this company because they are a member of the BBB with an excellent rating. We dealt with both Caleb and Jerry. Both were great technicians. Never any pressure and helpful. Our new garage door is wonderful and now the garage door opener has new bushing so we will be set for a long time. Thank you for the good work and service.

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Service Provided:
Install Garage Doors

Product:
Garage Doors

Review:

Joe T gave us wonderful service. He explained every thing to me so that it was very clear what needed to be done. He was on time, efficient and performed in a professional manner. If we need more garage door service, in the future, we will certainly ask for Joe T (or anyone from your company if Joe has retired, etc). Thank you for the super service. Appriciated the Email introducing Joe T. For service, confidence, trust you deserve 5 stars. Richard Milholm

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Service Provided:
Broken Garage Door Spring Repair

Review:

Joe quoted $465.00 for replacement of a torque master bar from Wayne Dalton. I responded that was way out of what we had expected and we would wait. He said his call bill would be $65.00 and I told him that was high for 20 min. He said he had to drive over (we live 8 min. from bus). He was courteous an I paid him. McSpadden replaced the bar a few hours later for $229 total labor and parts. Your prices are out of line

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A Response from: Chuck Gatlin

Our quote included the following: Service Call,PDS Overhaul,TORSION TUBE 9',10' PDS Drum RH,10' PDS Drum LH,CENTER BEARING PLATE,END BEARING PLATE - LH,END BEARING PLATE - RH,TORSION CABLE 8'6" 7x19 We pride ourselves with being the leader in the industry. Our pricing includes the highest quality parts and customer service. The Service Call included a 25 point inspection (function and safety)of your garage door, opener and all parts. We also include our recommendations for replacement of worn or damaged parts so that your garage door will function properly. As a courtesy the Service Call charge was refunded. We appreciate your business and we are sorry that you were not completely satisfied.

Service Provided:
Garage Door Repair

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Chattanooga TN Area

(423) 414-4013

(423) 414-4013
Cleveland TN Area

(423) 716-6318

(423) 716-6318
Ooltewah TN Area

(423) 954-7944

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Hixson and Soddy-Daisy TN Area

(423) 401-8700

(423) 401-8700
Ringgold GA Area

(706) 406-1616

(706) 406-1616
Signal Mountain TN Area

(423) 716-6318

(423) 716-6318
Dalton GA Area

(706) 229-4379

(706) 229-4379
Fort Oglethorpe GA Area

(706) 406-1616

(706) 406-1616
Chickamauga GA Area

(706) 229-4379

(706) 229-4379
Riceville TN Area

(423) 954-7944

(423) 954-7944
Athens TN Area

(423) 401-8700

(423) 401-8700
Precision Door Service
Office: (423) 825-9711
6234 Perimeter Dr.
Suite C102

Chattanooga, TN 37421