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Read what people are saying
about Precision Door Service

Precision Door Service of Chattanooga
has received 1655 reviews, averaging 4.90 Stars:
1 2 3 4 5
Review:

Very professional technician! Super polite and knowledgeable. I would definitely recommend Precision to anyone needing service or installation of Garage Doors

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Service Provided:
Garage Door Repair

Product:
Opener

Review:

The service was excellent. Joe was very prompt and professional. I'm very satisfy with the repair work, will definitely use Precision Door again in the future.

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Service Provided:
Garage Door Opener Repair

Product:
Remotes / Keypad

Review:

We selected Precision from the phone book. Your salesman/service person was very knowledgeable about our unrepairable 50 year old doors. We loved the old doors but find the new ones are great. Joe is very good and was our service man at a recent visit. We couldn't be happier with the doors and the service.

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Service Provided:
Broken Garage Door Spring Repair

Product:
Garage Doors

Review:

It was so nice not to have to wait long to get our door repaired. It works better than new. Caleb was very professional and patient with all our questions.

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Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Review:

I bought more than the form would let me select. I was EXTREMELY happy with both technicians (Jerry and Jacob - hope I have the latter's name right)...I have 3 garage doors now that work better than I thought they could and a keypad in case of emergencies and your team made certain I understood how everything worked before they left. I am VERY happy and very reference able. Thanks for a job well done. Gina Caldwell

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Service Provided:
Broken Garage Door Spring Repair

Product:
Rollers

Review:

the two Gentlemen were very knowledgeable and were Professional in their work, glad they preform the task.

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Service Provided:
Install Garage Doors

Product:
Garage Doors

Review:

Great job all around. Came on time and explained all options. I highly recommend them.

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

Jerry seemed very knowledgable and I believe did a really good job for us. We hoped to not spend quite that much money, but our door is so much quieter!!!!!

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Service Provided:
Broken Garage Door Spring Repair

Review:

We were well pleased with the work Joe did and he was a very nice man. I an sure he can tell you how he was greeted on the phone like he had never been before. I can recommend Joe as well as your company. Thanks for the speedy service.

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Service Provided:
Garage Door Opener Repair

Product:
Cables

Review:

The installation was fast. We did however, have to wait a week longer than we were supposed to for the seal on top of the larger garage door. Also, I am sure I told Jerry to keep the keyless entry to the large door. We had only had it for about 6 mo. and my husband paid 100.00 for it. He was disappointed when we could not find it. We do love the quietness of the new openers.

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Service Provided:
Install Garage Doors

Product:
Garage Doors

Review:

The technician was very professional and was able to answer all of my questions, also was through in a short amount of time for all that he did. I have heard of Precision Doors for years and did not hesitate to call there when I needed service. Thank you for a quality product and technician.

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Service Provided:
Garage Door Opener Install

Product:
Remotes / Keypad

Review:

Excellent Service! Exceeded my expectations.

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Service Provided:
Garage Door Repair

Review:

I was very pleased with the service man that came out and worked on my garage door. He was so very nice and made me feel comfortable with my decision about the repairs.

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Service Provided:
Garage Door Repair

Product:
Springs

Review:

JB, was very nice and informative. I will certainly call precision again for any garage door issues.

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Service Provided:
Broken Garage Door Spring Repair

Review:

I saw your add in the phone book and it was a 3/4 page ad. And that you fix doors the same day you get a call. That got my attention. Also Mr. Jerry Berry did a great job in less than 40- minutes. And he was such a gentleman. Thanks, Ryan Mitchell

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Service Provided:
Garage Door Repair

Product:
Cables

Review:

Jerry knew his stuff and repaired our garage door system very quickly. He remained in constant contact prior to coming to our home. Before he left we checked the door's operation and it worked perfectly. We were well pleased with the workmanship.

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Service Provided:
Broken Garage Door Spring Repair

Product:
Rollers

Review:

Thank you so much for fixing our door on a holiday. Our cars were trapped in the garage. The service was excellent. Thanks

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

door opener adjustment

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Service Provided:
Garage Door Opener Repair

Product:
Cables

Review:

Very professional and thorough company! I called in the morning and they came right out the same day. Technician was professional and kind. They did a wonderful job for us! Thank you Precision!!!! I will certainly recommend you to anyone in the future! We were VERY pleased!

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

Same day service, quick and to the point! Jerry was very knowledgeable and told us what we needed, to fix our door! VERY please w/ the service and techinician! WILL def recommend your company in the future! THANK you for the speedy service!

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Service Provided:
Garage Door Repair

Product:
Remotes / Keypad

Review:

Below is the honest review I have typed up for yelp, Angie's List, google review, etc. Professional but be prepared for sticker shock!! "My first impression of the company is that they are very professional. They showed up at the appointed time, the technician even phoned prior to showing up. They emailed a picture of the technician prior to arrival. They lived up to their same day service. However, be prepared to spend a LOT of money. The technician was not allowed to fix my door (company policy regarding releasing the tension on the springs) but had to either replace several very expensive parts or I had to buy a new door, which would not be installed for about a week. My other option was to have a broken garage door and have paid $65 for a useless quote. So, $598 and less than 2 hours later my 12 year old door was operating the way it did earlier that same day. Granted I had new rollers, springs, etc. But $598??? The technician was courteous and efficient as he quickly replaced all the parts. Could my door just have been repaired without spending the money on the parts? YES. I think the company has a professional appearance but you might not have many choices other than throwing expensive parts at the situation. If you need repair call someone that repairs, if you want same day service and to rebuild your door with expensive parts, call them." Regards, Spencer Morgan

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A Response from: Chuck Gatlin

Thank you for your honest feedback. We pride ourselves with same day service, nights and/or weekends, the highest quality parts, honest and trustworthy employees, and the best warranties in the industry. In return our fees are a little higher then some of our competitor prices for similar "non-installed" internet parts. I noticed we were at your home within 1.5 hours of you calling when your door is hanging dangerously with only a few rollers and the motor holding it up in your garage. Within 3 hours we had your door up and running better then it ever has with a 5 year warranty. We put safety first so when our technicians are in a dangerous situation replacing damaged parts my be required. We appreciate your business and we are sorry that you were not completely satisfied.

Service Provided:
Broken Garage Door Spring Repair

Review:

Very professional and helpful. Would definatley recommend to family and friends. Thank you.

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Service Provided:
Garage Door Repair

Product:
Springs

Review:

My repair request was on the weekend because our car was trapped in the garage on Mother's Day by a malfunctioning spring system. Sears could only schedule me 4 days later, another company never called back. Precision answered on a weekend, the technician arrived, explained the problem, released the spring and offered to do additional work to solve the problem (which I declined on a weekend). Five stars!

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

Joe did a fine job on our door, and we r very satisfied with the work he did. We would highly recommend him, to anyone we know that have a problem with their garage doors. We found u in the yellow pages, and r glad we chose u.

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Service Provided:
Broken Garage Door Spring Repair

Product:
Cables

Review:

Fast Efficient Friendly

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Service Provided:
Broken Garage Door Spring Repair

Product:
Cables

Review:

The man that fixed our garage was named Joe. He was very nice, prompt professional and kept us informed about when he would arrive, what was required and what he was doing to address it. He was very conscientious, cared about our property, etc. He just quietly did his job and seemed to enjoy being able to fix our busted springs and other things. Thanks...we will definitely let all our neighbors know how pleased we were with you.

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Service Provided:
Broken Garage Door Spring Repair

Product:
Cables

Review:

Joe T. was very professional, methodical, courteous, and effective. It was a pleasure to meet him. He is to be commended. Your options did NOT allow to include ALL the services performed. Revise your "Purchase New Product?" option to include ALL services performed. ALL moving parts were replaced. You did not allow that option.

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

I appreciated knowing who was coming and seeing his picture. The service - from initial phone call through completion of the work - was excellent!!

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Service Provided:
Garage Door Repair

Product:
Springs

Review:

Professional employee. My son came and said they still make metal door rollers for the garage door. He said I should of kept the door rollers. Was told my bill will be in the mail. Need for records for this home. Work done fast. I wish my son was here when the work was done. Then he could of told me if it was needed. I hope the parts do last a long time. I am on social security. Very low income. $540.00 a month. I am learning to have a person with me for help.

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A Response from: Chuck Gatlin

At the time of service our technician evaluated the garage door and advised of any issues that would need to be resolved so that your garage door would function properly. At Precision Door Service we pride ourselves with the highest quality parts and excellent customer service. Thank you for choosing Precision Door Service for your garage door needs. We appreciate your business and we are sorry that you were not completely satisfied.

Service Provided:
Garage Door Repair

Product:
Rollers

Review:

I discovered my garage door would not open around 4:30PM. I called and Joe showed up within an hour. I could not believe they were able to service on such short notice on Friday afternoon. Joe was very knowledgeable and professional. The work was completed quickly.

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Service Provided:
Broken Garage Door Spring Repair

Product:
Rollers

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Chattanooga TN Area

(423) 414-4013

(423) 414-4013
Cleveland TN Area

(423) 716-6318

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(706) 229-4379
Riceville TN Area

(423) 954-7944

(423) 954-7944
Athens TN Area

(423) 401-8700

(423) 401-8700
Precision Door Service
Office: (423) 825-9711
6234 Perimeter Dr.
Suite C102

Chattanooga, TN 37421