Read what people are saying
about Precision Door Service

Service tech was respectful , kind and did a great job.

- Judith Nance

Tony did an excellent job!!!

- Charles Crump

I had no idea what to expect but the customer service and kindness were the best! Scott could not have been nicer or easier to work with! Truly a wonderful experience!

- Melissa K

spring, bearings and cables. not cheap, but reasonable. technician very knowledgeable and professional.

- Mark Bartosik

I was so pleased with JP Collins. He was so professional and nice to talk with. He answered all my questions with respect and courtesy. He is a very super guy. He did his job very well. If I should need to call for any work on my garage door opener I hope I will be able to have him come to service.

- Beverly Mosley

We had an issue with our garage door when we moved into our new house and Precision had James come out late on a Friday afternoon and replace our opener for us. Incredible service!!!

- Rich Baugh

Patrick did a wonderful job. Our twin garage doors were several decades old and most of the components showed significant wear. Patrick arrived on time and made the necessary repairs without having to schedule a second appointment.

- Tom Keane

Best response and service in the Chattanooga ares

- Sam McGarrity

Our contractor insisted on using another door company to fix the problems that the sheet rock people had created. That person told us it would be $475 to replace something called the operator. I insisted that we call your company because you had put the door in and we had no problems with it. You came the very next day, not a week and a half later, and fixed it within a few minutes. The fee was zero dollars. Thank you for your continued support, your friendly staff, And the great knowledge that your workers have.

- Ronald Perry

The technician, Jean-Paul, was punctual for the provided appointment went, thorough with the evaluation of the equipment, and quick to complete the replacements and repairs. That, coupled with next day service after our door broke, was great service.

- Daniel Hill

Scott was great!! Friendly, knowledgeable, answered all our questions! We will definitely recommend Precision Garage Door Service.

- Lesley Dunn

absolutely amazing

- John Cooper

Installers did a great job!!

- Joel Wilcox

Great service. Courteous and friendly phone personnel. Anthony was my service technician. He was very professional and knowledgeable about the product. He conducted the installation in a timely manner. I am very pleased with this installation.

- Marieta Kerley

Scott was great. Prompt, professional, and personable service!!

- John Diliberto

Derek was early, friendly and did an exceptional job.

- Charles Stewart

Disappointed to say the least with your service on a 5 year old garage door opener that you sold new. The $65.00 for a fifteen min. service charge for something you don't stock parts should have been explained when making the appointment for service. The original cost of the opener was $500.00 including installation, your quote of $400.00 and 3 weeks to replace a blown circuit board seemed high but the $900.00 replacement was a no-brainer when compared to your competitor's $200.00 to repair or $500.00 replacement both within a week quote. Good luck with your business your going to need it at this rate.

- David Pass

I had to replace two older (12+ year-old) chain drive openers after one of them started malfunctioning. It was easy to make an appointment for service and there was good communication to confirm and to remind me about the appt. The technician, Matt C. was prompt, professional, and courteous. He got the new belt-drive openers installed, showed me the features, and got our remotes programmed all in about two hours. I'm very happy with my new openers and with the service from Precision.

- Tom McC.

This is the second time we have used your company…. You and your staff are amazing! We booked service request over the website Sunday afternoon….request time of service (between 10 and noon)…we received a call Monday morning at 9:15 stating that your representative will be here a bit after 10:00…and they were! Your representative/repair person was courteous, friendly, and very professional…answered all questions. We are very appreciative of the service you and your company provide…Thank you.

- Fran Lemmon

Jean-Paul was outstanding! Took care of our issue effectively and quickly. Very professional and very personable! Extremely satisfied!

- Jeffrey Wilson

We were referred by a neighbor. Hunter was our technician. Would HIGHLY recommend him. Very professional and thorough. Will use Precision again and have already passed the info on to our neighbors.

- Rob Schoeck

TECHNICIAN was Tony Parson. He was very professional and met all my expectations. This was my third experience using Precision Door. I will always call Precision Door for my garage door needs. They were very prompt and worked me in same day on a holiday weekend. My sincere thanks.

- Joyce Smith

A friend highly recommended your company. After meeting Scott and seeing his work, I will also highly recommend your company and Scott to others. He not only did a great job but he also cleaned the garage doors After he was through with the work. I am very impressed with Scott and the work he did on both my doors!!!!

- Karen Taylor

Well pleased with the professionalism of the tech who replaced the drive motor on my primary garage today, it was apparent that he knew what he was doing. We discussed options as to repairs or replacement and decided to replace.

- J Craft

Jean-Paul was great, engaging and knowledgeable resolved my issue quickly. Definitely would use them if another issue evolved!

- Johnny Mallett

1. Did we meet your expectations? 2. Did we solve your problem? No, primarily because the technician could find no solution to the door damaging the vinyl trim when it opens up. To be fair, some have said that if the garage door opening was not curved at either end but squared off, then this would not happen. If it is a matter of how the doors are cut, then why hasn't my second garage door damaged the vinyl trim? Is it possible that there is a difference in how my 5-year old Precision Linear PDS800 Belt Driven D/C Powered Opener (associated with the damaged vinyl trim) and my 19-year old Lift Master Professional 1/2 H.P. (that hasn't damaged the trim) have been engineered? I don't know! 3. Were the people who represent our company courteous and professional? Were they helpful? The technician who came out, Matt, was all of these things and more! He went out of his way to find a solution to this problem. Fantastic all the way around! 4. Was there anything in our advertising that gave you more confidence? Not particularly. 5. Final thoughts: Although we customers should know that most companies charge a truck fee regardless of whether the issue is resolved or not, I think it would be a good customer service detail if the office that sets the appointment tells the customer that there will be a truck charge even if the problem isn't resolved ... "Do you still wish us to come out?" Trust me, it would be much appreciated!

- Stavros Ballas

We love Precision garage door company! Called for a service call, got scheduled quickly, he showed up on time and fixed the problem in a few minutes. They even sent a text of thr techs name and picture so I knew who to expect. Do not hesitate to call them if you need service or even a new door and lift. I'm glad I did!

- Tim Schulmeister

We had Precision Door before and were pleased with the service. The technician Hunter did a great job and was very professional

- Marianne Covert

This is the second time with them. 1st door was done a year ago. Did such a great job, called them when the 2nd door popped. Called ahead to ensure someone was home and a text with a picture of the technician and his name. He was on time, very polite, and worked hard. The new hardware is quiet and smooth. Would tell friends and neighbors. 3yr warranty. Love it. Thanks

- David Lynch

Tony did a wonderful job helping me. Easy to talk to and helped explain the operation. I give him the highest score. Mike Hunter

- Mike Hunter