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House is only 2 years old, so called Precision for an inspection and preventative maintenance. The service tech., Robert, showed up earlier that originally scheduled, called first, and was very courteous & professional. Suggested that the plastic rollers be replaced with more dependable parts that should prevent any future potential problems. This is the second time I have used this company, first time was to install garage door windows, and very satisfied with their products and service. Highly recommended!

Review:

Received excellent service from Robert and a new trainee, Nick... received a courtesy call 20 minutes prior to their arrival and they were on time... They were able to replace the broken keyless entry which was the reason for the service call. The door was checked out and I was advised of another worn part, which they had with them and was able to replace it... Great service and very professional.... Thank you !!

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Excellent customer service and creative problem solving. I was very happy with the level of communication and effort involved.

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Called at 6 am arrived at 9 am joe the installer was excellent and did the job as asked all businesses could use this company as how they should operate

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Ben did a great job figuring out the problem and fixed it promptly!

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We still had a problem with our door so they sent Robert out here today and I had a lot of questions for him and he was very straight forward and honest. I will call them again if I have another problem with my door.

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I can say only.. Outstanding work Done by Frank. I explained the problem I had with the system deal and he listened and Then replied like I did. We were both perplexed . Any way Frank had a theory and he was right on,. Good Job. Very good Man and fellow Veteran. Thanks again.

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The service techs that came out this morning were very knowledgeable and professional. Love doing business with y’all an have sent over a friend an customer of ours to y’all! Thank you again for y’all’s business, Constance Rooter Pros LLC

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A young man named , Robert, is the person who came out to service my door. I am 81 years old and I have never met a nicer man to work with. I will highly reccomend this company to anyone. Thank you Warren Bell

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5 star-Website information answered all the questions I needed to know-had garage door spring replaced-Robert did a great job and explained all the options for repair service-prompt and efficient-thank you

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Mr.Joe called ahead and showed up on time. He is very courteous and professional. He did an excellent job. I would give him 5 stars with pleasure. Thank you Precision for sending Mr.Joe to take care of my issue.

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Great job,Thanks to Robert/Jake out to fix a broken spring,inspection showed I had other problems. Nothing big,but down the road could have a problem. Got job done ln about one hour. Door works great.

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Joe did a great job on our garage door replaced spring rollers cables drums bearings it works like a new door thank you Joe for a great and quick job.

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In April 2018 a spring broke on our garage door. Called Precision and a service tech was here the next morning. He replace both springs, cables, pulleys and carriage wheels. Very professional and thorough. This was not cheap but our door had all original parts and was 20 years old. This week the door began to fail to go all the way up. I called Precision again and they arrived as scheduled and made a quick adjustment to one spring. This repair fell under the one year warranty so there was no charge. I am very pleased with this companies response and the professional techs.

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Very happy with the job Precision did repairing my garage doors. They were able to come on the weekend and work around my schedule. Ben was very helpful and had everything he needed to complete my job timely and efficiently. I will definitely call Precision again if the need arises.

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Thank You for getting our garage door repaired quickly ! The company we had used for years couldn’t get to us for another week. Your guys were professional and pointed out a couple of items that needed to be replaced so the door would not break again. Next time I will call you FIRST

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I called to get my garage door repaired at 8 :15, and by 9:15, Robert had called me to let me know he was on the is way. By 11:00, he had completely finished the total rebuild of the springs and Cabling system. Great job. This is the second property that Precision has repaired for me. Each time they met and exceeded my expectations. I will definitely continue to use them in the future.

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I choose Precision because I have had previous experience with their service. First time was for an automatic door opener and this time was for new springs. Both times, I have been completely satisfied with the repairs and customer service. Joe was very attentive and didn't mind me asking questions. He took time to explain the repair and gave me an estimated figure up front. Extremely pleasant and knowledgeable people to work with. A+++

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5 Stars! Over the years, I've used this company several times. They're honest, reliable and do excellent work! I highly recommend Precision Door of Chattanooga! J. Warren Chattanooga

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I had the spring on my garage door replaced. The technician that did the work was very professional and did a great job installing the new spring. The door operates just like new, very quiet.

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Technician arrived within the scheduled time, immediately detected the problem, and completed his repair in less than 30 minutes - very impressive!!

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I was very disappointed in the service I got. First the window for my service was 3-6. I sat until about 10 until 6 and never heard from anyone! I called and was told they were just leaving Georgia and was in there way. After they got here I was told I had to move the things in my garage even more. They begin to help but broke several things in the garage. It was left for me to clean up. Then at about 9 another guy showed up. I ask if he had come to help. He told me that he came to help one of the guys because the other guy got mad and went and sat in the truck the rest of the time here. They didn’t get finished until 9:30. Every plan I had I had to cancel because they were here so long! Then I was told they brought a wrong part and would have to come back with the right part another day. I took off work to have the garage down put on. Now I would have to find another day for them to return. They emailed me once and gave me a time but I was in school. I’ve not heard from them again! So I’m not sure if they came at put the part on or it still isn’t done. It was the outside trim. I have used your service 3 times and I feel that 2 of the tree times I was disappointed. The time before a piece broke on the garage and someone came out to fix it. Just a few months later it broke again. I think I should have been refunded for that part or a credit on the last service. Honestly I don’t feel that I will use your company again. The guy that came to help at the end did apologize but again I wasted a whole night waiting on something that shouldn’t have taken that long. Debi Kidd

Review:

We have had wonderful service from Robert on the two occasions we have had to use you! The first was a spring repair and he had it fixed quick!! A week later He came back out for a sensor that had been knocked loose (on our error). He was very informative and showed me what to do if that happened again. He did not charge us another fee. Great customer service and we will use you again in the future!!

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I called and got same day service with an appointment between 6 and 8 PM. Joe arrived on time, was very knowledgable and professional. He fixed the door very quickly and left the area exactly as it was when he came. I very rarely every give anyone 5 stars but it is well deserved.

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Precision Garage Door came out yesterday and installed my new garage door. The two young men were very polite and professional and worked together very well. I could not believe how quickly they completed the job and I couldn’t be more pleased. The door looks wonderful and I am very happy with the looks and workmanship. I would recommend Precision Garage to anyone, and the price was great. Thank you Precision Garage for a qualitity product. my new garage door

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I am very satisfied with Precision Garage Door Company. From beginning call to the end of service everything was Excellent ! Robert is very smart and he did great job servicing and explaining every step of process and equipment. Thank you very much !

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Robert was amazing!! I backed into my garage door and my car was stuck inside. Robert repaired my garage the same day! He arrived at quoted time and was so friendly!

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I am completely satisfied with your service and I give you a 5 star rating. Your service was prompt and employee very professional. I would be happy to recommend your company. We are so happy to have our garage doors working properly. Thank yoou.

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Ben came to my house promptly the same day I called Precision. This young man is very professional, hardworking and a wonderful and kind person. He did a great job and fixed my garage door. When i showed him the garage door he immediately knew what was going on and made suggestions about fixing and improving it. And he did the work in less than an hour. Please give him a raise for a wonderful job and for his kindness.

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Robert came the next day and explained clearly what was broken and what the cost would be so I could make a decision. It works great now, and we will definitely use your company again, when needed. You can be sure I'll ask for Robert again!