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about Precision Door Service
Precision Door Service of Chattanoogahas received 1758 reviews, averaging 4.90 Stars:
Chattanooga, TN
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Hixson, TN
Great! Came on a holiday, very courteous! Had my door repaired with new torsion springs! Very skilled would recommend Ben and Precision Door to any of my friends.
- Dewey Harris
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Chattanooga, TN
We were satisfied with Ben's work.
- Helen & Stanley Smith
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Fort Oglethorpe, GA
I received excellent service from Precision Doors. I believe their price was fair and correct. The service men who installed my new garage doors and opener were very professional. These men worked hard in the hot garage and no complaints. My new door and opener works like a charm. So quiet! I will certainly recommend Precision Doors to my friends and family. Thank you. Pat Hagan
- Pat Hagan
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Chattanooga, TN
5 Stars! The appointment was set up through American Home Shield. Your service rep was on time and very professional, and took care of the problem very quickly. He also showed me how the remote code could be changed.
- Loretta Culp
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Chattanooga, TN
Excellent and professional service. I appreciate the tech photos so you know who is coming to your house. I called Saturday morning and had an appointment between 3 - 5. My tech, Jerry B., called prior to coming and actually got there early. He explained my options, I made my decision, he went to work and quickly completed the job. I have a new spring, new rollers and the door is so much quieter!
- Janice Houser
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Rocky Face, GA
Ben Wilbur was our service person. He called in advance of the apt to give arrival time. He was very through and explained the current problem and resolved it. He showed us the ware on the existing door installed in 1999. After his inspection and recommendation, we decided to go ahead and order a new door. He is an excellent representative of your company. He was well spoken, mannerly and a true gentleman.
- Geryl Carter
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Cleveland, TN
They did an outstanding job. The door looks very nice.
- Douglas Henson
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Chattanooga, TN
Thank you so much for sending Joe to us. He did a great job! I will tell all my friends and family to call Precision Door service when in need. Thank goodness you guys work weekends even when it's Mother's Day weekend.
- Paul Warren
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Fort Oglethorpe, GA
Service tech seemed to know his job well. Ben was very personable and helpful. I decided on a new door and opener instead of fixing my old Wayne Dalton door.
- Pat Hagan
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Chattanooga, TN
Very prompt service , did a good job and very happy with it.
- Joan & robert Dorrill
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Cohutta, GA
I called Precision at the advise of my son who was very satisfied with their repair of his garage door. I received very prompt service, same day to repair garage door-broken spring. I appreciate the way that Jerry B explained my situation. I took his good advise and had the bearings replaced along with the spring. Very professional, good work, good communication. 5 STARS!
- Charles Barker
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Chattanooga, TN
I thought your service was exemplary! Ben, the technician, arrived on time, was extremely knowledgeable, and he was very helpful and concise in explaining what needed to be done. I give Ben and your company 5 stars!
- T.eddi Mendel
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Soddy-Daisy, TN
I had a door installed and a 4" rubber strip added to the bottom. I just want to say that both technicians (Charles and Dylan) were quick, professional, thorough, and extremely courteous! I would definitely recommend Precision to my fellow Chattanoogans!
- Deborah Ray
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Chattanooga, TN
Great job on the install. Quite expensive though. Installer said he would install our existing "eyes" beside the other door but didn't have the brackets (the previous owner had just put them on top of the opener so it would work). I wish he could get the brackets and come back and do it for us. Then all would be complete. For $449.00 for one garage door opener, I would think that's enough money to cover that little job as well. He was going to try to but suddenly remembered he didn't have any extra brackets. We would love to see someone come back and do that for us.
- Troy Walker
Thank you for your review! We apologize you were not completely satisfied. A manager from our office will be following up with you to schedule for the brackets. We appreciate your business!
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Ooltewah, TN
The person was great and helpful!
- Paul Merriam
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Signal Mountain, TN
After you installed a new Opener my in-car remote would not work. Although you were not obligated to do so your Service Tech Ben came back and at no charge to me installed an extra receiver that enables my remote to work. Thank you very much. Also the door which was crashing its way up and down is now unbelievably smooth. You deserve six stars!!
- Anthony Fox
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Signal Mountain, TN
My tech, Ben W. made sure to show me what repairs were needed and what parts needed to be replaced. He answered my questions and his way was pleasant and professional.
- Ena Haven
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Soddy-Daisy, TN
Jerry did a great job repairing my broken spring yesterday. Very fast service.
- Doug Swafford
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Soddy-Daisy, TN
This was a great experience from start to finish! Joe, our salesperson, was professional and knowledgeable and was very nice to work with. The install was timely, and the guys were super nice and did a great job! We love our new garage door....thanks!
- Mary & kevin Jones
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Rossville, GA
Well pleased with Joe T., he arrived on time, very professional and pleasant to talk to. He took the garage door apart, showed me the damaged parts, repaired the door and was on his way in a reasonable time. I am very pleased with his performance...I give him a 5 star rating!
- Melvin Brown
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Chattanooga, TN
Got several calls right away, although no one seemed to relay the information that I would not be home until later afternoon. Two different people called two different times to set up earlier appointments. I found that quite disruptive.
- Rachel Nelson
Thank you for your review! We apologize for any inconvenience we may have caused you. We appreciate your business!
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Hixson, TN
Prompt service and technician was very helpful and professional.
- Sherry Paty
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Signal Mountain, TN
My garage door abruptly refused to close.I chose Precision because the company I've used previously couldn't come for a week so I looked in the Yellow Pages and then on your web-site and was told you could come that day. Your Service man Ben came that evening and was remarkably cheerful considering he'd been working since 7.30am and didn't finish till about 9.30pm.Ben was great--pleasant , helpful and proficient. My only minor complaint is that he left the wires looking a bit sloppy, You lost a star because your opener is foreign -made ( China??) and I cannot use my car's remote.
- Anthony Fox
Thank you for your review! We apologize you were not completely satisfied. A manager from our office will be in contact with you to schedule for our technician to come back out at no charge. We appreciate your business!
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Ooltewah, TN
They were here within a few hours to fix our problem. Fast, efficient and very professional
- Vicki and tim Cox
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Chattanooga, TN
I had a broken spring on my garage door and called Precision to replace the spring since my daughter had used them before and she was pleased with the service. The service Tech was very professional and knowledgeable. He told me he would replace the spring but also pointed out some other things that may need service. Since my garage door is 15 years old I told him to do whatever needed to be done. The seal on the bottom of my garage door was also tore up so I asked him if he could replace that and he told me yes. I would have actually gave them a 5 star rating but the price he gave me to replace the seal was really high in my opinion. I was charged $8 a foot to replace the rubber seal. I'm sure the Service Tech uses the companies pricing but I thought this was extremely high. The Service Tech performed the work in a timely manner and I was please with all he did with the exception of the price for the seal which I know wasn't his fault. I would use them again if needed.
- Lonnie Johnson
Thank you for your review! We pride ourselves with being the leader in the industry, our pricing includes the highest quality parts and customer service. We appreciate your business!
Rossville, GA
We came home one day and our garage door wouldn't open. One of the cables had broken. I Googled "Garage door repair in Chattanooga" and Precision was the first on the list. After seeing the professionalism of the website, and reading reviews, I called them. They had a tech at my house THAT EVENING. The tech, Ben, explained what had happened and had our door fixed within about an hour. I definitely recommend Precision!
- Brian & Lora Erie
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Product:
Chattanooga, TN
On time. Courteous. Garage door now closes. Not able to rebalance perfectly for complete close due to age of opener.
- Sandra Cambeilh
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Chattanooga, TN
Bought new door. Joe (salesman), Charles and Dylan (installers) did a top notch job. Very pleased with the quality and looks of the door. I will be glad to recommend "Precision" to others. Thanks guys.
- Betty Glazener
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Soddy-Daisy, TN
Chuck... my experience has not been good. As an example, the salesman said the door colors were standard and would match... they did not match, so I would not let the installer continue. The salesman also sold me a lot of stuff I did not need. I emphasized to the salesman that the doors were next to each other and had to be the same color. I would give you an F (1 star) except for the fact that the installer is working with us to fix the problems. I did not let him install the new door... I want this worked out first. The installer was exceptional and honest.
- Jim Riesz
Thank you for your review! We apologize for the misunderstanding on the technician's part and can assure you we will fix this problem for you right away. We pride ourselves with being the leader in the industry with the highest quality parts and customer service. A manager from our office will be contacting you soon to schedule the installation for the correct garage doors. We appreciate your business!
Product:
(423) 414-4013
(423) 414-4013(423) 716-6318
(423) 716-6318(423) 954-7944
(423) 954-7944(423) 401-8700
(423) 401-8700(706) 406-1616
(706) 406-1616(423) 716-6318
(423) 716-6318(706) 229-4379
(706) 229-4379(706) 406-1616
(706) 406-1616(706) 229-4379
(706) 229-4379(423) 954-7944
(423) 954-7944(423) 401-8700
(423) 401-8700Office: (423) 207-5065
1522 Clingan Ridge Dr NW
Celveland, TN 37312
Great company and people to work with. Very knowledgeable. Jerry Berry is a very knowledgeable technician.
- Walter Harvey