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Read what people are saying
about Precision Door Service

Precision Door Service of Chattanooga
has received 1655 reviews, averaging 4.90 Stars:
1 2 3 4 5
Review:

Job well done!

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A Response from: Emily Whalen

Thank you for your review! We appreciate your business!

Service Provided:
Garage Door Opener Repair

Product:
Remotes / Keypad

Review:

Your technician Joe, was efficient, polite and a real pleasure to have on the property.

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A Response from: Emily Whalen

Thank you for your review! We appreciate your business!

Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Review:

What a great company and Jerry was a great technician. Jerry checked the problem, gave me my options with NO sales pressure. After I made my decision, Jerry went right to work and finished in a timely manner. He was very knowledgeable about his profession and the services and products offered by Precision. Jerry was right on time for the appointment. He told me to call if there were any problems and Precision would send someone right out. I would highly recommend Precision! Thanks again, Phil DeLay- Ringgold, Georgia

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A Response from: Emily Whalen

Thank you for your review and recommendation! We appreciate your business!

Service Provided:
Broken Garage Door Spring Repair

Review:

Excellent, prompt service! Would recommend to friends!

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A Response from: Emily Whalen

Thank you for your review and recommendation! We appreciate your business!

Service Provided:
Garage Door Opener Install

Review:

Very happy with the repairs. Technician was on time, very professional and courteous.

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A Response from: Emily Whalen

Thank you for your review! We appreciate your business!

Service Provided:
Garage Door Repair

Review:

Thanks for the fast and friendly service. God bless you. I wish you a Merry Christmas and a Happy New Year.

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A Response from: Emily Whalen

Thank you for your review! We appreciate your business! Happy Holidays to you as well!

Service Provided:
Garage Door Repair

Product:
Remotes / Keypad

Review:

5 Star Rating - the technician was very professional.

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A Response from: Emily Whalen

Thank you for your review! We appreciate your business!

Service Provided:
Garage Door Repair

Product:
Garage Doors

Review:

Excellent service. Joe was outstanding. He explained clearly what needed to be done, and showed me how it would keep my problems from continuing with the door and opener. He was absolutely correct. So glad he was the person who came to my home. The complete overhaul was needed. He understood my home warranty, what they covered and what I would pay for. He was correct even on that. The new track, rollers, seal, springs and other parts made a huge difference. My door is very quiet and smooth as silk. Wow! What a difference!

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A Response from: Emily Whalen

Thank you so much for your review! We appreciate your business!

Service Provided:
Garage Door Repair

Product:
Springs

Review:

I bought this service on a Living Social coupon. I was a little leery that it would lead to a larger service bill. It did, but our technician was really nice and knowledgeable. He did a very good job and we were very pleased with the service we received. Thanks Joe!

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A Response from: Emily Whalen

Thank you for your review! We appreciate your business!

Service Provided:
Garage Door Repair

Review:

Jerry Berry performed a substantial retro fit of our garage doors and did an excellent job. He was a pleasure to work with.

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A Response from: Emily Whalen

Thank you for your review! We appreciate your business!

Service Provided:
Garage Door Repair

Product:
Belt Drive Garage Door Opener

Review:

Our technician (Ben) called to give an accurate time of arrival, gave a price prior to starting work and was competent in his work. It took longer than he anticipated, but he kept his quoted price.

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A Response from: Emily Whalen

Thank you for your review! We appreciate your business!

Service Provided:
Garage Door Repair

Review:

5 star!

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A Response from: Emily Whalen

Thank you for your review! We appreciate your business!

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

Joe did a great job installing our new garage door opener. He was very informative and I felt very honest! So happy with my new door opener! :) 5 stars!!!

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A Response from: Emily Whalen

Thank you so much for your review! We appreciate your business!

Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Review:

Great job! Friendly and knowledgable. The job was done quickly in a professional manner. We are very pleased with the service.

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A Response from: Emily Whalen

Thank you for your review! We appreciate your business!

Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Review:

Quite outstanding service. Ben was knowledgeable, great to deal with, and did a fantastic job. On top of this it was same day service.

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A Response from: Emily Whalen

Thank you for your review! We appreciate your business!

Service Provided:
Garage Door Repair

Product:
Springs

Review:

Service rep. was very knowledgeable and courteous....I would give him 6 stars. Thank you!

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A Response from: Emily Whalen

Thank you for your review! We appreciate your business!

Service Provided:
Garage Door Opener Repair

Review:

Our garage door spring broke on Thanksgiving night. I called around 10:45 A.M. on Friday and was informed that someone would arrive between 3:00-5:00. I received a call from Joe, a technician, and was told he would be here at 4:00 and he was. Joe was very friendly and knowledgable. He completed the job and took care of our broken spring problem.

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A Response from: Emily Whalen

Thank you for your review! We appreciate your business!

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

Absolutely beautiful garage doors installed. Installer was on time, came in, finished in one day. And left NO mess when done. My husband did his homework, before accepting Precision's estimate. He couldn't have installed 2 triple insulated doors, one with remote opener, one manual (by our choice) any cheaper by doing this himself. Best part: he came home from work, pow: garage doors done!

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A Response from: Emily Whalen

Thank you so much for your review! We appreciate your business!

Service Provided:
Install Garage Doors

Product:
Garage Doors

Review:

After calling a competitor that told me it would be a week before they could send a technician, I called Precision. Jerry arrived within two hours. Not only did he diagnose and fixed the problem in about fifteen minutes, he thoroughly inspected the door, pointed out some potential issues and provided ideas should we have any future problems. His fifteen plus years experience was obvious. I'd highly recommend Precision.

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A Response from: Emily Whalen

Thank you for your review and recommendation! We appreciate your business!

Service Provided:
Garage Door Repair

Review:

On October 20th, our garage door suddenly stopped working. I called several repair companies and thank God, I decided to use Precision Door Service. I got a same day response to my call. Ben Wilbur came to our rescue. What a nice and professional man. I figured he would have to order the parts and we would have to wait a few days....NOPE. He arrived at our house at 5:00 and bless his heart he worked until about 8:30 installing and showing us how to operate our new system. I can not speak highly enough about this man. He is a true asset to your company. We will use you again in the future. THANKS !!!!

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A Response from: Emily Whalen

Thank you so much for your review! We appreciate your business!

Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

Review:

HELLO THERE! I WAS VERY PLEASED WITH MR. JOE'S KINDNESS AND FRIENDLY ATTITUDE TOWARDS ME AND MY HUSBAND. HE WAS VERY PROFESSIONAL . NEW MOTOR INSTALLED AND REMOTE KEYPAD. INSTRUCTIONS GIVEN ON HOW TO USE NEW REMOTE KEYPAD INSTALLED AND SOMETHING ELSE, I FORGET THE NAME OF IT. I WOULD HAVE TO LOOK AT THE PAPERWORK FOR THAT. HOWEVER, HE DID A GET JOB. I WOULD GIVE HIM A FIVE STAR RATING. I SAW YOUR TRUCK RIDING AROUND AND GAVE YOUR COMPANY A CALL AND I'M GLAD I DID. THANKS!!!!!!!!!!!!!!!!!!!!!!!!! I DID GET SOME OF YOUR BUSINESS CARDS TO PASS OUT AT WORK! GREAT JOB!!!!!!!!!!

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A Response from: Emily Whalen

Thank you so much for your review! We appreciate your business!

Service Provided:
Garage Door Repair

Product:
Remotes / Keypad

Review:

This company is the best. Same day service? What a refreshing idea. Thanks to Jerry who fixed the springs and door.

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A Response from: Emily Whalen

Thank you for your review! We appreciate your business!

Service Provided:
Garage Door Repair

Product:
Springs

Review:

The wrong door was ordered and we had waited almost 3 weeks before it arrived to be installed today. In addition, our installation time window was 1 to 6 pm, but the installers did not arrive until 4:30. Now a new door has to be ordered, but it was after hours so we could not get an estimated lead time. I certainly hope a rush is put on and we don't have to wait another 3 weeks. The technicians have been courteous, but we are extremely unsatisfied at this point.

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A Response from: Emily Whalen

Thank you for your review! We apologize that you were not completely satisfied with our service. At Precision Door Service we pride ourselves with the highest quality parts and excellent customer service. I apologize for the misunderstanding with your order and delay on your installation. We have taken the appropriate action to ensure this will not be a reoccurring problem as well as scheduling you for your installation next week. We want our customers to feel 100% satisfied with our service and will be sure to rectify all misunderstandings. If you should have any other concerns, please contact our office at 865-539-3656. We appreciate your business!

Service Provided:
Install Garage Doors

Product:
Garage Doors

Review:

Could not believe I was able to get a repairman out on such a cold night after office hours, but to my amazement my service man was able to install new hardware and springs and a new opener, all so I could have peace of mind and not worry about the cold weather's adverse affect on my home. Very well trained and strong work ethic was evident. Thank you for coming through for me when I was so stressed!

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A Response from: Emily Whalen

Thank you so much for your review! We appreciate your business!

Service Provided:
Broken Garage Door Spring Repair

Product:
Opener

Review:

I am Rosemary's son Tim. I met with Jerry and he gave me the options to repair her door. I feel he was very knowledgeable and was willing and able to meet her needs and was willing to find a solution that fit in her budget. We are going to go ahead with his recommendations and have the work done as soon as possible. Thank you very much.

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A Response from: Emily Whalen

Thank you for your review! We look forward to doing business with you!

Service Provided:
Garage Door Repair

Product:
Springs

Review:

Called at 10 tech was at my house a little after 11 on a Saturday. He called to let me know his eta and fixed my door in a flash. Very satisfied with my experience. He is a great representative for your company.

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A Response from: Emily Whalen

Thank you for your review! We appreciate your business!

Service Provided:
Garage Door Repair

Product:
Springs

Review:

Service was great. Service man was very nice and helpful. Thanks for doing what you said you would do. 5 star rating.

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A Response from: Emily Whalen

Thank you for your review! We appreciate your business!

Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Review:

Jerry called and arrived earlier than appointment time. Discussed thoroughly the options. Went with his recommendations. Install was done rather quickly and cleanup was thorough. It's a pleasure to watch someone who knows what they are doing, although it probably would have gone faster if I wasn't there talking to him. Very professional service done in an extraordinary time frame.

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A Response from: Emily Whalen

Thank you for your review! We appreciate your business!

Service Provided:
Garage Door Repair

Product:
Springs

Review:

I give Precision Door a 5 Star Rating. Joe arrived on time on Saturday morning. He was cheerful and after examining the door mechanism explained the problems - broken spring, frayed cable, worn pulleys, worn roller bearings and poorly supported pully brackets. The door was heavy (single door / 2 car garage) and when he was not pleased with the balance using the same size original springs he had installed, he installed two heavier springs. He also adjusted the safety light showing me how to adjust it in the future if the door again would not close when activated by the remote. When Joe left, the door worked perfect and I felt as if I had made a new friend. I could not be more satisfied with the service. ~ Arthur Turner - Chattanooga, TN

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A Response from: Emily Whalen

Thank you so much for your review! We appreciate your business!

Service Provided:
Garage Door Repair

Review:

Great job getting the job done! Although the installation began much later than the scheduled time frame, the installer completed the installation professionally and thoroughly with great results.

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A Response from: Emily Whalen

Thank you for your review! We are glad you are happy with your results, however we do apologize that we were unable to start the installation at the scheduled time frame. We appreciate your business!

Service Provided:
Install Garage Doors

Product:
Garage Doors

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Chattanooga TN Area

(423) 414-4013

(423) 414-4013
Cleveland TN Area

(423) 716-6318

(423) 716-6318
Ooltewah TN Area

(423) 954-7944

(423) 954-7944
Hixson and Soddy-Daisy TN Area

(423) 401-8700

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Ringgold GA Area

(706) 406-1616

(706) 406-1616
Signal Mountain TN Area

(423) 716-6318

(423) 716-6318
Dalton GA Area

(706) 229-4379

(706) 229-4379
Fort Oglethorpe GA Area

(706) 406-1616

(706) 406-1616
Chickamauga GA Area

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(706) 229-4379
Riceville TN Area

(423) 954-7944

(423) 954-7944
Athens TN Area

(423) 401-8700

(423) 401-8700
Precision Door Service
Office: (423) 825-9711
6234 Perimeter Dr.
Suite C102

Chattanooga, TN 37421