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about Precision Door Service
Precision Door Service of Chattanoogahas received 1796 reviews, averaging 4.90 Stars:
Hixson, TN
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Product:
Signal Mountain, TN
My garage door abruptly refused to close.I chose Precision because the company I've used previously couldn't come for a week so I looked in the Yellow Pages and then on your web-site and was told you could come that day. Your Service man Ben came that evening and was remarkably cheerful considering he'd been working since 7.30am and didn't finish till about 9.30pm.Ben was great--pleasant , helpful and proficient. My only minor complaint is that he left the wires looking a bit sloppy, You lost a star because your opener is foreign -made ( China??) and I cannot use my car's remote.
- Anthony Fox
Thank you for your review! We apologize you were not completely satisfied. A manager from our office will be in contact with you to schedule for our technician to come back out at no charge. We appreciate your business!
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Ooltewah, TN
They were here within a few hours to fix our problem. Fast, efficient and very professional
- Vicki and tim Cox
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Chattanooga, TN
I had a broken spring on my garage door and called Precision to replace the spring since my daughter had used them before and she was pleased with the service. The service Tech was very professional and knowledgeable. He told me he would replace the spring but also pointed out some other things that may need service. Since my garage door is 15 years old I told him to do whatever needed to be done. The seal on the bottom of my garage door was also tore up so I asked him if he could replace that and he told me yes. I would have actually gave them a 5 star rating but the price he gave me to replace the seal was really high in my opinion. I was charged $8 a foot to replace the rubber seal. I'm sure the Service Tech uses the companies pricing but I thought this was extremely high. The Service Tech performed the work in a timely manner and I was please with all he did with the exception of the price for the seal which I know wasn't his fault. I would use them again if needed.
- Lonnie Johnson
Thank you for your review! We pride ourselves with being the leader in the industry, our pricing includes the highest quality parts and customer service. We appreciate your business!
Rossville, GA
We came home one day and our garage door wouldn't open. One of the cables had broken. I Googled "Garage door repair in Chattanooga" and Precision was the first on the list. After seeing the professionalism of the website, and reading reviews, I called them. They had a tech at my house THAT EVENING. The tech, Ben, explained what had happened and had our door fixed within about an hour. I definitely recommend Precision!
- Brian & Lora Erie
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Product:
Chattanooga, TN
On time. Courteous. Garage door now closes. Not able to rebalance perfectly for complete close due to age of opener.
- Sandra Cambeilh
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Chattanooga, TN
Bought new door. Joe (salesman), Charles and Dylan (installers) did a top notch job. Very pleased with the quality and looks of the door. I will be glad to recommend "Precision" to others. Thanks guys.
- Betty Glazener
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Soddy-Daisy, TN
Chuck... my experience has not been good. As an example, the salesman said the door colors were standard and would match... they did not match, so I would not let the installer continue. The salesman also sold me a lot of stuff I did not need. I emphasized to the salesman that the doors were next to each other and had to be the same color. I would give you an F (1 star) except for the fact that the installer is working with us to fix the problems. I did not let him install the new door... I want this worked out first. The installer was exceptional and honest.
- Jim Riesz
Thank you for your review! We apologize for the misunderstanding on the technician's part and can assure you we will fix this problem for you right away. We pride ourselves with being the leader in the industry with the highest quality parts and customer service. A manager from our office will be contacting you soon to schedule the installation for the correct garage doors. We appreciate your business!
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Cleveland, TN
Our garage door broke late on a cold Friday afternoon but you were here within 2 hours of a phone call and the door was soon repaired. I appreciated the info on the repairman that came.
- S Stutz
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Cleveland, TN
The technician arrived on time and was very friendly. He explained everything that was needed and quoted the price for repairs. I think that price was reasonable. The technician was very knowledgeable and made repairs very quickly and without incident. I was very pleased with the service provided. Thank You, Jerry and Precision for a job well done.
- Liam Wareviston
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Ooltewah, TN
Jerry did a very good job and I would do business this company again.
- Raymond Goodman
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Hixson, TN
I contacted Precision for a garage door repair. When I called there was no mention of a $65 service charge. When the technician informed us of this my husband called the call center and was put on hold for 15 minutes before a woman she back on and rudely told him that they do not routinely disclose their is a service fee but if we had asked then we would have been told. Needless to say, we paid the technician his $65 and will never do any business with Precision. Highly do not recommend.
- Carey Brock
Thank you for your review! We apologize for the miscommunication regarding our service fee. We are doing all we can to ensure this problem will not reoccur in the future. We have also issued you a full refund for the $65.00. Please contact our office if you should have any other concerns. We appreciate your business!
Chattanooga, TN
Harold and I have used Precision Doors twice for garage door repairs. We feel that the service is always outstanding. The technicians were fair, honest, and willing to go beyond what is expected. The technicians who serviced our doors were very knowledge and eager to fix the problem as well as help us figure out other problems that might be going on with our garage doors. Precision is definitely FIVR STAR. They are the best.
- Gail and Harold Bryson
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Ooltewah, TN
Outstanding and prompt service. Ben knew his business and a gentleman. Thank you, Jim
- James Scotchie
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Ringgold, GA
Good and fast service.
- Leslie Holt
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Chattanooga, TN
Ben did an excellent job. He is a valuable employee. -Monte
- Monte Anderson
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Chatsworth, GA
Servicemen were very prompt and did an excellent job installing the new doors. They cleaned up after themselves, no mess at all. Explained in detail the operation of the doors.
- Mike Cherry
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Product:
Ringgold, GA
Same day response to the call. Tech was on time (actually a little bit early) quick and very nice. Thanks again for a job well done.
- Michael & Jennifer Anchondo
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Product:
Hixson, TN
Excellent service in very cold weather. My 10 year old garage door is running like new. Ben, the technician on the job, was outstanding. It is refreshing to have a service person be on time with the parts and knowledge to perform a repair. Many thanks.
- Jess Langley
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Product:
Chattanooga, TN
The technicians arrived on the coldest day of the year to install our new garage doors. They did a fantastic job, went right to work and completed the job just as they had said it would be done. They were on time, courteous, and respectful. I could not have asked for more.
- Marion Mossburg
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Dalton, GA
The technician that came to fix my door did a great job. I was very pleased with his work and the knowledge to what he was doing and offered good advice for maintenance. I would use them again and recommend them to friends and family. 5 ***** for me.
- tomasa arellano
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Product:
Signal Mountain, TN
I found Jerry to be very helpful and he gave some suggestions on things that needed to be done to make both garage doors more efficient. He did the repairs timely and professionally. I would recommend Precision for any work that you needed done.
- William Hill
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Product:
Chattanooga, TN
Jerry worked on one of my garage doors about a year ago and I was very pleased with his service. When I had a problem with my other garage door, I didn't hesitate to call Precision again. Although the cost for the repair this time was higher than anticipated, I decided to do everything necessary to assure the door was operating smoothly.
- James Armstrong
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Tunnel Hill, GA
We were very pleased with the way you handled our repair problem. We were surprised on how fast you came out to get it done. Ben your technician was very professional and knowledgable for the task at hand. We will absolutely refer your company to anyone we know and use you in the future. We give you a 5 Star rating. Thanks!
- Thomas Veach
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Product:
Chattanooga, TN
Joe was my technician and he was great. He was professional and conscientious. My door was really jacked up and Joe had it ready to go in no time. The rollers that they use really are better than what my door came with and you could really tell the difference with how easily the door opened by hand. It took little effort. One great thing about these guys is they are the only company that works on Saturday in Chattanooga. Huge plus! Very impressed with them based on my experience! I purchased new rollers, springs, cables and weather stripping in addition to the repair.
- Clint Wolford
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Chattanooga, TN
Great company! Outstanding technicians. All work preformed as per the work order. My doors are like new again!! Will use them again if necessary!!
- Walter Harvey
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Ooltewah, TN
The serviceman who came was very knowledgeable and professional. We felt very secure in his facts and figures and he quickly and efficiently installed drivers on our built-in garage door opener keys in the car. We are awaiting the receipt for the $1828 check.
- Dennis Neuharth
Thank you for your review! Your receipt has been mailed and will be delivered to you soon! We appreciate your business!
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Chickamauga, GA
We had previously used a garage door repair person, but I had been trying to get him to come fix our door for weeks, and he just didn't answer his messages or come when he said he would. I finally gave up and looked online, saw Precision, and called. To my astonishment a tech came out the same afternoon and fixed our door! No more waiting weeks for unreturned calls!
- Susan Lea
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Signal Mountain, TN
Thank you for your service on my garage door today. Your prompt service is greatly appreciated. I sure will refer your service to my frinds when the need comes up. Once again, thanks for your service. Grace St. John
- Grace St. John
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Soddy-Daisy, TN
Joe was most professional and helpful. He explained each step of the repair and had my agreement for each part replacement. I was pleased with being able to obtain speedy, excellent service on a weekend. I give this job five stars.
- William Smith
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(423) 414-4013
(423) 414-4013(423) 716-6318
(423) 716-6318(423) 954-7944
(423) 954-7944(423) 401-8700
(423) 401-8700(706) 406-1616
(706) 406-1616(423) 716-6318
(423) 716-6318(706) 229-4379
(706) 229-4379(706) 406-1616
(706) 406-1616(706) 229-4379
(706) 229-4379(423) 954-7944
(423) 954-7944(423) 401-8700
(423) 401-8700Office: (423) 207-5065
1522 Clingan Ridge Dr NW
Celveland, TN 37312
Prompt service and technician was very helpful and professional.
- Sherry Paty