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about Precision Door Service
Precision Door Service of Chattanoogahas received 1761 reviews, averaging 4.90 Stars:
Ooltewah, TN
Chattanooga, TN
Precision is to be commended for its same-day response most especially to emergencies (e.g., garage door would not open; vehicle trapped inside). In fact, Tyson called to tell me he was on his way two hours before the job was scheduled. He quickly located the problem and provided a rapid-fire estimate of $995, which I thought was extremely high for the parts that were required and, of course, the labor that would be involved. However, it was an emergency, so I didn't question the estimate. That was my first mistake. In hindsight, I should have asked for a itemized written estimate. Upon finishing the job, the $995 suddenly and without explanation ballooned to $1145 with not a single part costing less than $100. My second mistake was not asking for an explanation of the $150 difference between the estimate and the final bill. I offer this advice to anyone considering calling Precision to repair your garage door. First request a copy of the estimate and then ask specific questions regarding the price of some parts and even ask to see bearing plates that are priced at $100 each.
- Daniel Liner
Product:
Tunnel Hill, GA
I called on Saturday around 8am, they were there by 9:30 and door was fixed by 11:20! That's SERVICE!!!
- Pat M
Hixson, TN
Tony was a great technician. He arrived in the timeframe promised, was knowledgeable, personable and efficient. He showed me what the problem was and explained how he planned to take care of the repair. I would not hesitate to call Precision again.
- Alice White
Chattanooga, TN
They came out to fix my broken garage door opener. Tyler was wonderful. He was very efficient and explained everything that needed to be done before he completed the job.
- Betty Jackson
Apison, TN
Same day service was great!
- Tosh Tanner
Ooltewah, TN
This was my first experience with Precision. The technician was very professional and courteous. He did a great job explaining everything to me and completed the work quickly and efficiently. I would definitely recommend your service to anyone. Susan L.
- Susan Lindner
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I had a unique situation and they were not able to help me. Although I must say any and everyone I came in contact was so nice and helpful. I can't express this enough I would certainly recommend this company for any if your garage door needs.
- Conya Yarber
Ooltewah, TN
Anthony represents the type of Service Representative I appreciate-personable,qualified,knowledgeable and down to business. Excellent job and solidified my choice to continue doing business with Your company. (Annual Service) and adjustments
- Tom Beckner
Lookout Mountain, TN
Great service, professional and competent technicians
- Cathie Smith
Product:
Chattanooga, TN
Preston was excellant! He did a great job!
- Brenda Zaragoza
Cleveland, TN
I liked that you were registered with the BBB. That makes people feel more comfortable.
- Christy Dale
Cohutta, GA
We were not satisfied with the technician. Upon arrival he immediately started trying to sell products and services instead of just doing the repairs requested. He also changed our door from a 2 torsion spring system to a single spring system. Quality of the work other than that was good. We will be monitoring this door closely.
- James Green
Jasper, TN
Really impressed with Precision. Tony the tech I had was A great Professional! Explaining to me was undertandable the Issue I had. The process was easy to set the appointmen. The info of cost on the call was mis leading!! Told one amount but actually wass more BUT Tony Honored what was I was quoted.
- Christopher Moore
,
Outstanding service by very knowledgeable staff!!
- Gail Cassell
Ooltewah, TN
Great response time and great service
- Michael Adkins
Chattanooga, TN
Derek was amazing! Cheerful, professional, efficient, and respectful! He arrived on time, he fixed the problem quickly, and even changed batteries in the remotes for us. I highly recommend Precision Garage Door Service!
- Nadine Gadberry
Chattanooga, TN
I was able to get a quick appointment. The technician was professional and polite. Explained everything in a professional manner. All completed in a timely manner. Would highly recommend Precision Garage Door Service
- Shirley Reid
Chattanooga, TN
We enjoyed our service. Aron did a great job fixing our garage.
- Clint Roberts
Charleston, TN
Tyson was our technician om 05-28-24. Very professional, competent, and could tell immediately was experienced. Fixed our garage issues in a short period of time! Had garage door issues several years ago and Anthony likewise solved our problems! Many years ago, Joe fixed our door issues! Nice to know that all your technicians are well schooled regarding great attitudes, salesmanship, knowledge of repair issues, & parts needed to fix problems quickly!!!!
- Jim Jordan
Cleveland, TN
The technician was courteous and very knowledgeable about the repairs needed to get my garage door working again thanks Precision.
- Jerry Ware
Hixson, TN
Derek and Terry were INCREDIBLE! They were thorough and ensured everything was in perfect condition before they left the job. We are thrilled with our new garage door system, and that is largely because of the outstanding customer service. I will highly recommend Precision to others in the future.
- Amber Hicks
Cleveland, TN
Awesome service. I’ve had the best experience with this company. Anthony was an amazing technician. He’s very knowledgeable about his job and explains in detail. He’s a keeper….Im a customer for life..
- Corlis Blair
Ooltewah, TN
Precision is definitely a name you can trust! Aaron came out and installed a new garage door opener for me. He was nice and courteous. Before I knew it he had it up and running. He made sure everything was operational, all the remotes and he linked my car to open the garage door. I have always had a GREAT experience with Precision. Highly recommend!
- Mary Burch
Product:
Chattanooga, TN
easy to schedule, quality work.
- Tommy Denson
Athens, TN
The Precision representative who answered my phone call was friendly and professional. She instructed me to be able to temporarily fix the issue with my garage door opener. She scheduled an appointment for a representative to come and solve the problem. On the scheduled date the representative called to tell me he was on the way and when he expected to arrive. He was on time, went right to work, found the problem and fixed the door opener. He was friendly and courteous and professional.
- Rebecca Jaquish
Ringgold, GA
Top notch service! When our garage refused to close just before 5pm, I was given an appointment immediately for 6-8pm that evening. Anthony called shortly afterwards to ask if he could come immediately, which thrilled us. He quickly identified the problem, gave us a quote and proceeded with the repairs because he had everything available on his truck. Our door was nearly 19 years old and well used. Most parts needed replacing and we opted for a new opener as well. The repairs were made quickly, and professionally at a reasonable price. I will absolutely call Precision for any future needs we have and recommend Precision Door Service.
- Valerie Crockett
Signal Mountain, TN
Excellent service!!! Very responsive, great communication between office and technician, on time and they were able to fix the springs same day. No waiting for parts or come back later to finish. Tyson was prompt, informative, very professional and did a great job!!! I definitely recommend this company. (And I never take the time to fill out these surveys.)
- Kendall Foley
Product:
Chattanooga, TN
Service was efficient and good. Cost for springs, cables, and other needed parts seemed pretty expensive especially for the small amount of time spent for the repair (less than an hour). It appears that there is a significant mark up on the actual cost of the parts.
- Tom Crum
Product:
Athens, TN
Precision always met my expectation, the technician very nice and skilled and know what he’s doing. Professional and did all the things we ask him to do. We trust precision in all our garage door issues. We highly recommend them as they are dependable and have a good customer service. Easy to booked and dependable.
- Shirley Perez
Product:
(423) 414-4013
(423) 414-4013(423) 716-6318
(423) 716-6318(423) 954-7944
(423) 954-7944(423) 401-8700
(423) 401-8700(706) 406-1616
(706) 406-1616(423) 716-6318
(423) 716-6318(706) 229-4379
(706) 229-4379(706) 406-1616
(706) 406-1616(706) 229-4379
(706) 229-4379(423) 954-7944
(423) 954-7944(423) 401-8700
(423) 401-8700Office: (423) 207-5065
1522 Clingan Ridge Dr NW
Celveland, TN 37312
Our door stopped working late Sunday night. I was able to book and appointment online for the next day. I then needed to change the time of the appointment and I got a live person at nearly 10 pm on a Sunday. I then got confirmation of appointment right away. They also sent pictures of their tech ahead of time, so you know what the person would look like that came to our home.. We have used them several times over years and they are exceptional! Al Henry
- Al Henry