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about Precision Door Service
Precision Door Service of Chattanoogahas received 1655 reviews, averaging 4.90 Stars:
Hixson, TN
Jim, we appreciate your review and honest feedback. Your parts included a 1 year warranty at no additional charge to you. I'm sorry you were unhappy with the price of the lifetime warranty. Precision Door Service appreciates your business.
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Chattanooga, TN
Tech was early for appointment, well prepared, professional and diagnosed and fixed problem in 100 degree heat..Well satisfied..
- Bill Bowman
Thank you for your review! We appreciate your business!
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Hixson, TN
Service men really nice...took to long to finally get it installed three weeks..but so far a good job...pleased...love my new door...so right now three stars.
- Connie Dalrymple
Thank you for your review! We apologize for the delay in installation as some of our doors are custom ordered and can take longer. We are happy to hear that you are pleased with the door and we appreciate your business!
Chattanooga, TN
Best price, excellent service and the professionals that came were polite, and as they installed they explained everything to me.
- alexandra deleon
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Chattanooga, TN
Jerry is prompt and professional. He replaced a set of bad safety eyes. Before he left the new set malfunctioned so he wired in another set. This pair is working good. Just hope this problem with sensors isn't a common one as there is no warranty with them.
- Dale Slater
Thank you for your review! Please let us know if you have any problems with your new safety eyes, and we will send a technician right out for you. We appreciate your business!
Cleveland, TN
My problem was so extensive that I decided to purchase a new door. I had been considering this for some time and decided this was the time to replace my huge, ancient, heavy wood door. The technician, Ben, was prompt, pleasant and professional and took a lot of time going over my options. I feel pleased about the service and am going with Precision for my new door installation.
- Charlene Beard
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Chattanooga, TN
The company was the most expensive of the three estimates I received. There was no offer to repair just replace. Rating of 2 because they showed up as scheduled.
- Barbara Mcmillan
Thank you for your review! At the time of service our technician evaluated the garage door and advised of any issues that would need to be resolved so that your garage door would function properly, and in some cases this can include replacing the door all-together. We pride ourselves with same day service, nights and/or weekends, the highest quality parts, honest and trustworthy employees, and the best warranties in the industry. In return our fees are a little higher then some of our competitor prices. Thank you for choosing Precision Door Service for your garage door needs. We appreciate your business and we are sorry that you were not completely satisfied.
Rocky Face, GA
*****Installed a new garage door. The team came from Knoxville. They called ahead of time to inform of arrival time. Very professional. Performed the install in less than 1 1/2 hours. Would recommend your company to my friends and you could not go wrong by cloning the team that did our install.
- Geryl Carter
Thank you for your review and recommendation! We appreciate your business!
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Cleveland, TN
Ben was very knowledgeable! He also did my repair in an awesomely quick timeframe. He was early to my appt and called to let me know his arrival timing.
- Kim Fields
Thank you for your review! We appreciate your business!
Ringgold, GA
We emailed for an estimate. Johnny on the spot, they called back within an hour. Called to ask a question & schedule possible installation 2 days ago no response after service said technician would call.....
- Leisa Cooper
Thank you for your review! We apologize for the delay in response. We will be contacting you today to answer any questions and schedule your installation! We appreciate your business!
Chattanooga, TN
Jerry B did a great job and explained everything. Extremely courteous. Hope to get him to finish the job tomorrow. Will call if I can afford to get it finished. Blanton
- Blanton Maples
Thank you for your review! We appreciate your business! We look forward to finishing the job and having your garage door operating properly!
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Rossville, GA
I continue to appreciate the level of expertise and quality of work from Jerry, the tech who has repaired my garage door once again. (I've broken it twice) He is courteous and knowledgeable. The dispatcher is polite and helpful. The response is very fast. Thank you
- Teresa and mike Mackey
Thank you for your review! We appreciate your loyal business!
Signal Mountain, TN
I couldn't be more pleased with the service, promptness and professionalism of Jerry. Thank you for correcting my problem.
- Jerry Harper
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Signal Mountain, TN
I was pleased with the work Jerry did installing new rollers on my garage door. New rollers were installed on the other door in January. In January you installed two openers but neither one opened the door all the way. Much to my delight, Jerry fixed one but didn't have time to fix the other one. He said that he or someone will come back to fix the other door so that it would open all the way. I hope so.
- Jerry Harper
Thank you for your review! We will be contacting you soon to schedule for a technician to come back and correct any problems. We appreciate your business!
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Chattanooga, TN
Jerry called before he arrived. He was on time & very friendly.He said that the door needed overhauled. He installed a new opener to replace the defective one & overhauled the door with the new type springs & nylon rollers, now the door is very quiet. This is a 18' wood door & very heavy. Can now be raised with one hand if need be. I would do business with Precision again.
- Edith Edwards
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Ooltewah, TN
My key pad was replaced and the door was lubricated. Technician came when scheduled and very pleased with his work.
- Don & pat Hladik
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Soddy-Daisy, TN
Technician was very knowledgeable and friendly. Same day service and price was competitive. Very impressed with this everything about this company and would definitely recommend them.
- Stephanie B
Thank you for your review and recommendation! We appreciate your business!
Chattanooga, TN
Great company and people to work with. Very knowledgeable. Jerry Berry is a very knowledgeable technician.
- Walter Harvey
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Hixson, TN
Great! Came on a holiday, very courteous! Had my door repaired with new torsion springs! Very skilled would recommend Ben and Precision Door to any of my friends.
- Dewey Harris
Thank you for your review and recommendation! We appreciate your business!
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Chattanooga, TN
We were satisfied with Ben's work.
- Helen & Stanley Smith
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Fort Oglethorpe, GA
I received excellent service from Precision Doors. I believe their price was fair and correct. The service men who installed my new garage doors and opener were very professional. These men worked hard in the hot garage and no complaints. My new door and opener works like a charm. So quiet! I will certainly recommend Precision Doors to my friends and family. Thank you. Pat Hagan
- Pat Hagan
Thank you for your review and recommendation! We appreciate your business!
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Chattanooga, TN
5 Stars! The appointment was set up through American Home Shield. Your service rep was on time and very professional, and took care of the problem very quickly. He also showed me how the remote code could be changed.
- Loretta Culp
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Chattanooga, TN
Excellent and professional service. I appreciate the tech photos so you know who is coming to your house. I called Saturday morning and had an appointment between 3 - 5. My tech, Jerry B., called prior to coming and actually got there early. He explained my options, I made my decision, he went to work and quickly completed the job. I have a new spring, new rollers and the door is so much quieter!
- Janice Houser
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Rocky Face, GA
Ben Wilbur was our service person. He called in advance of the apt to give arrival time. He was very through and explained the current problem and resolved it. He showed us the ware on the existing door installed in 1999. After his inspection and recommendation, we decided to go ahead and order a new door. He is an excellent representative of your company. He was well spoken, mannerly and a true gentleman.
- Geryl Carter
Thank you for your review! We appreciate your business!
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Cleveland, TN
They did an outstanding job. The door looks very nice.
- Douglas Henson
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Chattanooga, TN
Thank you so much for sending Joe to us. He did a great job! I will tell all my friends and family to call Precision Door service when in need. Thank goodness you guys work weekends even when it's Mother's Day weekend.
- Paul Warren
Thank you for your review and recommendation! We appreciate your business!
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Fort Oglethorpe, GA
Service tech seemed to know his job well. Ben was very personable and helpful. I decided on a new door and opener instead of fixing my old Wayne Dalton door.
- Pat Hagan
Thank you for your review! We appreciate your business!
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Chattanooga, TN
Very prompt service , did a good job and very happy with it.
- Joan & robert Dorrill
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Cohutta, GA
I called Precision at the advise of my son who was very satisfied with their repair of his garage door. I received very prompt service, same day to repair garage door-broken spring. I appreciate the way that Jerry B explained my situation. I took his good advise and had the bearings replaced along with the spring. Very professional, good work, good communication. 5 STARS!
- Charles Barker
Thank you for your review! We appreciate your business!
Chattanooga, TN
I thought your service was exemplary! Ben, the technician, arrived on time, was extremely knowledgeable, and he was very helpful and concise in explaining what needed to be done. I give Ben and your company 5 stars!
- T.eddi Mendel
Thank you so much for your review! We appreciate your business!
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(423) 414-4013
(423) 414-4013(423) 716-6318
(423) 716-6318(423) 954-7944
(423) 954-7944(423) 401-8700
(423) 401-8700(706) 406-1616
(706) 406-1616(423) 716-6318
(423) 716-6318(706) 229-4379
(706) 229-4379(706) 406-1616
(706) 406-1616(706) 229-4379
(706) 229-4379(423) 954-7944
(423) 954-7944(423) 401-8700
(423) 401-8700
For customer service, promptness, knowledge and politeness of Ben, the outstanding Tech, I give 5 stars. BUT for having no warranty on the preformed work/parts UNLESS you purchase a "limited lifetime warranty" for almost the same cost as the repair is a ZERO and bordering on a scam. Would I use them again? Most likely yes, but I would also shop around first.
- Jim Roides