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Joe

Joe
Technician
Reviews: 255
Average: 4.95 stars
Background: 6/14/2013
Joe has received 255 reviews, averaging 4.95 Stars:
1 2 3 4 5

Joe 's Bio:

Originally from Charleston West Virginia. I am a Vietnam Veteran with 30 years experience in mechanical systems. I have 5 children and 11 grandchildren. When I am not working I spend all my free time with various church groups, family, fishing, and an occasional dog show.

Review:

right now this is an add. question/concern It is regarding the down payment. I do understand that a company needs to secure and order, but 50% seems a tad excessive. Is this your standard?

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Service Provided:
Install Garage Doors

Review:

We LOVE our new garage doors and openers!! The guys did a great job! Love how they send a bio of the crew that will come to the house. Thank you so much for a job well done!!

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Service Provided:
Install Garage Doors

Product:
Garage Doors

Review:

Joe was very nice, very helpful and explained everything in detail. He was very personable. An asset to your company.

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Service Provided:
Install Garage Doors

Review:

I called for garage door replacement. They said they would send Joe the following day for estimation. It was wonderful that they send a picture picture of staff so you knew you were not letting a fraud in your home. Joe came as planned. He was friendly and professional. He gave me estimate after explaining options. Very easily picked out exactly what I wanted.

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Service Provided:
Install Garage Doors

Review:

Outstanding service! Joe explained everything to me and is very knowledgeable. We visited for about an hour or two, lol, what a great guy! Who knew getting a new garage door, (I backed into mine, but it was a accident) would be so much fun!!

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Service Provided:
Garage Door Repair

Product:
Garage Doors

Review:

Very happy with the service and the person who came his name is Joe very kind and very helpful explained everything

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Service Provided:
Install Garage Doors

Review:

I am very satisfied with my garage doors. I couldn’t be more pleased.

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Service Provided:
Install Garage Doors

Review:

Fast response to my call. Same day.....Had the door springs, cables, pulleys, etc replaced.

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Service Provided:
Garage Door Repair

Product:
Springs

Review:

When Joe came into the neighborhood he knew he could not help me (because of our HOA's door choice), but rather than call he took the time to come to the house and tell me. I selected Precision because of the good customer service they provide. While I was disappointed with the answer, I was right to select Precision firat and will recommend them to anyone.

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Service Provided:
Garage Door Repair

Review:

I choose Precision because of their professionalism and the service guys know about doors. They are fast and efficient. Joe called when he was on his way and when he finished he explained everything he had done. I will always call Precision!

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Service Provided:
Garage Door Repair

Review:

Courteous, professional, prompt and affordable.

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Service Provided:
Garage Door Opener Repair

Product:
Remotes / Keypad

Review:

Referral from Thelma Briggs

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Service Provided:
Garage Door Repair

Review:

The gentleman that came out was very nice and knowledgeable.

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Service Provided:
Install Garage Doors

Review:

I'm so thrilled I reached out to your company today. My call was answered by a live person...huge!!! You offered to have someone come to my home today...huge!!! And Joe was wonderful and fixed my garage door in no time!!! Win Win Thank you very much for your wonderful customer service and I will only be calling Precision Door from now on!! Kathy Andrews

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Service Provided:
Garage Door Repair

Review:

I had the Precision ad from an area marketing distribution and called when the garage door wouldn't open. They were able to come sooner than the scheduled window of service, the same day. They evaluated the problem, explained the suggested solution, and were thorough in the installation and reviewing the new door opener with me. I am very happy with the new opener, which is very quiet. The two technicians were very polite, friendly, and had efficient. Thank you.

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Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Review:

Recommended by a friend. You exceeded my expectations, had the parts on the truck to repair my opener. In an hour and a half the opener was repaired and adjusted and checked the door for proper operation and it was all done for less than I thought it would cost.

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Service Provided:
Garage Door Opener Repair

Review:

I called them at 8:00 AM and my garage door was repaired and fully functioning before 11:00. Joe and Tommy were highly knowledgeable and completely professional. I'll use precision door again and I recommend them without hesitation!

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Service Provided:
Garage Door Repair

Review:

Drive gear on 20 yr old belt drive Chamberlain garage door opener stripped. Called Precision and got a quick appointment. Joe and a helper (forgot helpers' name - maybe Tony?) arrived on time. They were both very pleasant and professional. Joe went over the garage door components thoroughly. Joe said the old motor could be repaired or a new motor installed. We discussed the options on a new motor so I opted for ordering a new motor. Joe also felt the springs were old and not helping the motor lift the door. The garage door and existing track were in excellent shape. Decided on a new Liftmaster Elite 8550 Series battery backup belt drive. Comes with its own app for wireless remote control. Installed new sensor safety lights and outdoor keypad. Joe made sure I understood everything they were installing and had me watch to verify the safety features worked as advertised. Very pleased with the installation. Joe and his helper were great. I highly recommend Precision Door Service.

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Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

Review:

Received service the same day. Joe found the problem and quickly fixed it. Price was very reasonable. Will definitely use Precision Door again.

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Service Provided:
Garage Door Repair

Review:

Joe was very professional and very knowledgable about the products. he was prompt and made the repairs very quickly.he informed us about other issues with the door, but never pushed me to do the repairs. I took his advise with the suggestions that he made and the door works more easily and more quite. Joe had a trainee with him that was very competent as well. I called Precision and that same day had a technician to my house with in a couple of hours. I will recommend Precision to anyone.

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Service Provided:
Broken Garage Door Spring Repair

Review:

Technicians were prompt friendly Knowledgeable and efficient. They had all they needed on the truck to make the repairs. Awesome job!

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Service Provided:
Garage Door Repair

Review:

Fast and friendly service all completed within 8 hours of calling. Thanks for helping us out!

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Service Provided:
Garage Door Repair

Product:
Springs

Review:

called yesterday morning had a tech here b4 1:30 and new opener installed in appx. 2 hours. Tech was knowledgeable, gave me options and after I made my decision which route to go he took care of job very quickly. I will be using this company again as I need new doors and another opener. Thanks for a GREAT JOB and SERVICE accomplished

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Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

Review:

First of all, Joe is a great tech. Friendly, explains things well, and does a great job. Upgraded outdated rollers and spring on garage door. Great representative of Precision Doors. Highly recommend.

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Service Provided:
Garage Door Repair

Product:
Springs

Review:

Great service - thanks Joe

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Service Provided:
Garage Door Repair

Review:

Quick response. Excellent customer service! Took time to explain exactly what was wrong and what the cost would be. They showed me services that were going to be needed to be done in the very near future for optimum functionality. (Never felt pressured.) Thank you again.

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

PDS came out the same day I called with my problem about the garage door not opening properly and it had a broken spring. They explained the issues in a way I understood, gave the quote, and worked quickly to resolve the problem. It is overhauled and my door opens better now than it has in a very long time.

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

Came on time, fixed the problem quickly.

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Service Provided:
Garage Door Repair

Review:

Joe was awesome! He helped me replace the light I couldn't reach in the garage...and even when he saw what he was working with, he didn't shy away. I had recently had problems with other contractors from another compan with another job I had, and he more than made up for it. Renewed my faith. He made sure my garage door was working and did it in record time. I will definitely use them again...and hopefully get to work with Joe!

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

Joe provided excellent service and work! Very friendly and quick with the job.

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

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Precision Door Service
Office: (423) 825-9711
6234 Perimeter Dr.
Suite C102

Chattanooga, TN 37421