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Joe

Joe
Technician
Reviews: 255
Average: 4.95 stars
Background: 6/14/2013
Joe has received 255 reviews, averaging 4.95 Stars:
1 2 3 4 5

Joe 's Bio:

Originally from Charleston West Virginia. I am a Vietnam Veteran with 30 years experience in mechanical systems. I have 5 children and 11 grandchildren. When I am not working I spend all my free time with various church groups, family, fishing, and an occasional dog show.

Review:

I discovered my garage door would not open around 4:30PM. I called and Joe showed up within an hour. I could not believe they were able to service on such short notice on Friday afternoon. Joe was very knowledgeable and professional. The work was completed quickly.

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Service Provided:
Broken Garage Door Spring Repair

Product:
Rollers

Review:

Response time was 24 hrs which was great. Joe the technician was very courteous and knowledgeable. Very satisfied with the product and the service. Would definitely recommend.

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Service Provided:
Garage Door Opener Repair

Product:
Opener

Review:

Joe showed up on time and was very personable. He put me at ease and instilled confidence in his ability to complete the job correctly. He was clean and courteous and I would be happy to recommend Precision to friends and family.

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

Very polite and would give a 5 rating. Did a complete overall.thank you.

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Service Provided:
Broken Garage Door Spring Repair

Product:
Cables

Review:

The door was rubbing against the track on the left side making the cable so loose it would come loose on the right side. The problem was hard to diagnose for the technician, but he did not give up till the problem was solved by making adjustments on both the right and left tracks to better center the door.

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Service Provided:
Garage Door Repair

Product:
Garage Doors

Review:

Very satisfied.

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Service Provided:
Broken Garage Door Spring Repair

Product:
Remotes / Keypad

Review:

Again Joe showed up on time, knew what to do and so he and Caleb repaired the opener and put a new brace on the door. They were professional, competent and cleaned up the broken parts. He explained everything very well. Caleb was knowledgeable and capable. If needed will call on you again. Thanks, Dick

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Service Provided:
Garage Door Opener Repair

Review:

Again Joe showed up on time, knew what to do and so he and Caleb repaired the opener and put a new brace on the door. They were professional, competent and cleaned up the broken parts. He explained everything very well. Caleb was knowledgeable and capable. If needed will call on you again. Thanks, Dick

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Service Provided:
Garage Door Opener Repair

Product:
Springs

Review:

Same day service, great website, friendly technicians

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Service Provided:
Garage Door Repair

Review:

Joe T gave us wonderful service. He explained every thing to me so that it was very clear what needed to be done. He was on time, efficient and performed in a professional manner. If we need more garage door service, in the future, we will certainly ask for Joe T (or anyone from your company if Joe has retired, etc). Thank you for the super service. Appriciated the Email introducing Joe T. For service, confidence, trust you deserve 5 stars. Richard Milholm

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Service Provided:
Broken Garage Door Spring Repair

Review:

Joe quoted $465.00 for replacement of a torque master bar from Wayne Dalton. I responded that was way out of what we had expected and we would wait. He said his call bill would be $65.00 and I told him that was high for 20 min. He said he had to drive over (we live 8 min. from bus). He was courteous an I paid him. McSpadden replaced the bar a few hours later for $229 total labor and parts. Your prices are out of line

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A Response from: Chuck Gatlin

Our quote included the following: Service Call,PDS Overhaul,TORSION TUBE 9',10' PDS Drum RH,10' PDS Drum LH,CENTER BEARING PLATE,END BEARING PLATE - LH,END BEARING PLATE - RH,TORSION CABLE 8'6" 7x19 We pride ourselves with being the leader in the industry. Our pricing includes the highest quality parts and customer service. The Service Call included a 25 point inspection (function and safety)of your garage door, opener and all parts. We also include our recommendations for replacement of worn or damaged parts so that your garage door will function properly. As a courtesy the Service Call charge was refunded. We appreciate your business and we are sorry that you were not completely satisfied.

Service Provided:
Garage Door Repair

Review:

A repair to our garage door was requested, the repair man was very efficent and extremely polite but a request was made for new door openers and they took over three weeks to receive.However every thing has been sorted out now and the door works fine From Rita Dunbar

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Service Provided:
Broken Garage Door Spring Repair

Review:

Site was referred to me by Home Advisor on the web. They called in less than an hour after I made the request on line. Technician came to the house at the appointed time and gacve me a quote with several options in a matter of minutes. I decided to let him do the job even though the cost was a little higher than I expected but he also upgraded the door which I had not anticipated. He did the work immediately and I am very pleased with the job he did.

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Service Provided:
Garage Door Repair

Review:

I did not receive a e-receipt or paper receipt.

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A Response from: Chuck Gatlin

We apologize for the inconvenience. We were having technical issues at the time of your service. An invoice was mailed out as soon as the issues were resolved. We appreciate your business!

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

Joe was so nice and took care of my garage problems quickly and professionally thank you guys for same day service!

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Service Provided:
Broken Garage Door Spring Repair

Product:
Rollers

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Precision Door Service
Office: (423) 825-9711
6234 Perimeter Dr.
Suite C102

Chattanooga, TN 37421