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Joe

Joe
Technician
Reviews: 255
Average: 4.95 stars
Background: 6/14/2013
Joe has received 255 reviews, averaging 4.95 Stars:
1 2 3 4 5

Joe 's Bio:

Originally from Charleston West Virginia. I am a Vietnam Veteran with 30 years experience in mechanical systems. I have 5 children and 11 grandchildren. When I am not working I spend all my free time with various church groups, family, fishing, and an occasional dog show.

Review:

Great advice and completely knowledgeable regarding our needs and what options we might have. Will be able to comment further after the three new doors are installed.

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Service Provided:
Install Garage Doors

Product:
Garage Doors

Review:

Service call was easy and very professional. Gave me the options and clearly outlined the positives and negatives. Ultimately decided to buy a new door. Look forward to getting it installed. Joe could not have been more pleasant. Made a great impression for your company. Because of him and his approach I will reccomend the company to colleagues and peers. We even came in and finalized the purchase and iPad agreements over a cup of coffee at my kitchen table. Felt like I had known him for years. Great experience in a world full of few first class service experiences.

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Service Provided:
Install Garage Doors

Product:
Garage Doors

Review:

Great job! You got the job done same day. Thanks

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Service Provided:
Garage Door Opener Repair

Review:

I called one day and Joe was at my house the very next day. He was very nice and knowledgeable about everything I needed. He installed two new garage door openers and also provided remote openers for other garage doors at another location. This was all done in a very timely manner and professional. I would absolutely use Precision again and recommend them to my friends.

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Service Provided:
Garage Door Opener Install

Review:

Suggested the repairs that were needed, did not try to oversell and then did an excellent job making the repairs.

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Service Provided:
Install Garage Doors

Review:

Mary Ann, Joe, Don and Charles all were courteous and professional. Very pleased with the product, service and price.

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Service Provided:
Install Garage Doors

Product:
Garage Doors

Review:

Very professional and quick to respond.

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Service Provided:
Garage Door Opener Repair

Product:
Garage Door Opener

Review:

Joe was my technician and he was very professional, polite and informative. I would recommend your service to my family and friend.

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Service Provided:
Install Garage Doors

Review:

Joe Thomason was very professional. Worked hard and fast and came out on a weekend. He knew what he was doing and gave me a safe and functional grarage door. Would not hesitate to use again. Try finding companies that come out on the weekend and still charge reasonable rates. Very satisfied.

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Service Provided:
Install Garage Doors

Product:
Springs

Review:

On Thanksgiving Day my garage door wouldn't close. The following day I called 2 other places I found on the internet before I called Precision and either no one answered the phone, or I was switched around too much and got frustrated. The technician was very nice. But what I appreciate most is that within 2 hours of me placing the call to Precision the technician was at my home and my door was repaired. I am extremely grateful for the customer service and the quick response. I will use Precision again in the future.

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Service Provided:
Garage Door Repair

Product:
Rollers

Review:

Joe was thorough and gave useful information on the operation of our garage. I appreciate his work and his concern for getting the job done correctly.

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Service Provided:
Install Garage Doors

Review:

We found out about Precision on Angie's List. It was a Big Deal for a garage door inspection and roller replacement. Jerry came out and inspected the door and informed us that the spring was on its last leg. Our opener was also very loud - it shook the room above it. Jerry inspected it and said there was really not much that could be done to quiet it down. Jerry answered all of my questions - he never pressured me to do anything. I had him replace the spring and also install a new opener. He was very professional and did the work very quickly. Precision has a great warranty on their service and products. I would use them again with no hesitation.

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Service Provided:
Install Garage Doors

Product:
Garage Door Opener

Review:

I had a repair done to my garage door opener. The guy that came out was very nice and did a good job.I would recommend to anyone who needs garage work done.

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Service Provided:
Garage Door Opener Repair

Review:

Great job and came on the same day that I called. Thanks!

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Service Provided:
Garage Door Opener Repair

Review:

Joe was amazing. He was timely, efficient and very nice. He fixed the garage door in two hours and it looks great!!!!

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Service Provided:
Garage Door Opener Repair

Review:

Joe was very professional and did a great job. I am satisfied with his work.

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Service Provided:
Garage Door Repair

Product:
Cables

Review:

Joe was terrific! I liked the way he explained things and I liked his courteous and professional demeanor. I felt confident that what he was recommending was right and true and he inspired my confidence. I would choose him again and return to precision for that reason!

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Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Review:

The reviews I read beforehand were very positive about working w/ Precision Garage Door and I had the same positive experience when I had them out to fix my door (spring, rollers, electric eye, new opener). It took Joe above 5 hrs. to do all the work, leaving after 9 p.m. I needed to have him come back to make a minor adjustment as 1/2 in. gap between door and opening and that was done quickly and to my satisfaction. In addition, when I contacted them initially by email, I got 3 people who returned my call right away. To me that showed they were very prompt and responsive. I'd definitely recommend them.

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Service Provided:
Garage Door Opener Repair

Review:

Joe T was great - speedy service, very informative and courteous. I will definitely recommend to friends who need garage door work done Thank you!

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Service Provided:
Garage Door Repair

Review:

Great job

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Service Provided:
Garage Door Opener Repair

Review:

Needed a new garage door opener. Was referred by home warranty company, but was very thrilled with the excellent customer service and skill of the technician. Joe was fantastic, and made sure to replace our opener with the very best! He was even willing to come out and install on a late Friday evening so that we wouldn't have to go through the weekend without a functioning opener! I give Joe and Precision an A+!

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Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Review:

The service was excellent. Joe was very prompt and professional. I'm very satisfy with the repair work, will definitely use Precision Door again in the future.

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Service Provided:
Garage Door Opener Repair

Product:
Remotes / Keypad

Review:

We selected Precision from the phone book. Your salesman/service person was very knowledgeable about our unrepairable 50 year old doors. We loved the old doors but find the new ones are great. Joe is very good and was our service man at a recent visit. We couldn't be happier with the doors and the service.

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Service Provided:
Broken Garage Door Spring Repair

Product:
Garage Doors

Review:

Excellent Service! Exceeded my expectations.

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Service Provided:
Garage Door Repair

Review:

Very professional and helpful. Would definatley recommend to family and friends. Thank you.

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Service Provided:
Garage Door Repair

Product:
Springs

Review:

My repair request was on the weekend because our car was trapped in the garage on Mother's Day by a malfunctioning spring system. Sears could only schedule me 4 days later, another company never called back. Precision answered on a weekend, the technician arrived, explained the problem, released the spring and offered to do additional work to solve the problem (which I declined on a weekend). Five stars!

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

Joe did a fine job on our door, and we r very satisfied with the work he did. We would highly recommend him, to anyone we know that have a problem with their garage doors. We found u in the yellow pages, and r glad we chose u.

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Service Provided:
Broken Garage Door Spring Repair

Product:
Cables

Review:

The man that fixed our garage was named Joe. He was very nice, prompt professional and kept us informed about when he would arrive, what was required and what he was doing to address it. He was very conscientious, cared about our property, etc. He just quietly did his job and seemed to enjoy being able to fix our busted springs and other things. Thanks...we will definitely let all our neighbors know how pleased we were with you.

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Service Provided:
Broken Garage Door Spring Repair

Product:
Cables

Review:

Joe T. was very professional, methodical, courteous, and effective. It was a pleasure to meet him. He is to be commended. Your options did NOT allow to include ALL the services performed. Revise your "Purchase New Product?" option to include ALL services performed. ALL moving parts were replaced. You did not allow that option.

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

I appreciated knowing who was coming and seeing his picture. The service - from initial phone call through completion of the work - was excellent!!

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Service Provided:
Garage Door Repair

Product:
Springs

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Precision Door Service
Office: (423) 825-9711
6234 Perimeter Dr.
Suite C102

Chattanooga, TN 37421