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Read what people are saying
about Precision Door Service in:

Chattanooga, TN

Precision Door Service of Chattanooga
has received 472 reviews, averaging 4.90 Stars:
1 2 3 4 5
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Below is the honest review I have typed up for yelp, Angie's List, google review, etc. Professional but be prepared for sticker shock!! "My first impression of the company is that they are very professional. They showed up at the appointed time, the technician even phoned prior to showing up. They emailed a picture of the technician prior to arrival. They lived up to their same day service. However, be prepared to spend a LOT of money. The technician was not allowed to fix my door (company policy regarding releasing the tension on the springs) but had to either replace several very expensive parts or I had to buy a new door, which would not be installed for about a week. My other option was to have a broken garage door and have paid $65 for a useless quote. So, $598 and less than 2 hours later my 12 year old door was operating the way it did earlier that same day. Granted I had new rollers, springs, etc. But $598??? The technician was courteous and efficient as he quickly replaced all the parts. Could my door just have been repaired without spending the money on the parts? YES. I think the company has a professional appearance but you might not have many choices other than throwing expensive parts at the situation. If you need repair call someone that repairs, if you want same day service and to rebuild your door with expensive parts, call them." Regards, Spencer Morgan

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A Response from: Chuck Gatlin

Thank you for your honest feedback. We pride ourselves with same day service, nights and/or weekends, the highest quality parts, honest and trustworthy employees, and the best warranties in the industry. In return our fees are a little higher then some of our competitor prices for similar "non-installed" internet parts. I noticed we were at your home within 1.5 hours of you calling when your door is hanging dangerously with only a few rollers and the motor holding it up in your garage. Within 3 hours we had your door up and running better then it ever has with a 5 year warranty. We put safety first so when our technicians are in a dangerous situation replacing damaged parts my be required. We appreciate your business and we are sorry that you were not completely satisfied.

Service Provided:
Broken Garage Door Spring Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Very professional and helpful. Would definatley recommend to family and friends. Thank you.

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Service Provided:
Garage Door Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

My repair request was on the weekend because our car was trapped in the garage on Mother's Day by a malfunctioning spring system. Sears could only schedule me 4 days later, another company never called back. Precision answered on a weekend, the technician arrived, explained the problem, released the spring and offered to do additional work to solve the problem (which I declined on a weekend). Five stars!

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Fast Efficient Friendly

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Service Provided:
Broken Garage Door Spring Repair

Product:
Cables

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

The man that fixed our garage was named Joe. He was very nice, prompt professional and kept us informed about when he would arrive, what was required and what he was doing to address it. He was very conscientious, cared about our property, etc. He just quietly did his job and seemed to enjoy being able to fix our busted springs and other things. Thanks...we will definitely let all our neighbors know how pleased we were with you.

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Service Provided:
Broken Garage Door Spring Repair

Product:
Cables

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Joe T. was very professional, methodical, courteous, and effective. It was a pleasure to meet him. He is to be commended. Your options did NOT allow to include ALL the services performed. Revise your "Purchase New Product?" option to include ALL services performed. ALL moving parts were replaced. You did not allow that option.

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I appreciated knowing who was coming and seeing his picture. The service - from initial phone call through completion of the work - was excellent!!

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Service Provided:
Garage Door Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Joe came to see me the sameday I called for help. He was trying to stop a leak from rain while the door was closed. He didn't have a repair part so he tried to glue a rubber strip to the floor. It looked good and seemed it would do the trick. Unfortunately it didn't. Joe came back days later when I called again and brought JB with him. They found why the door was leaking and couldn't resolve a way to fix it. I have since figured it out (I think), If they could come back maybe there is something we can do. Both Joe and JB were courteous and pleasant to work with. I would like to try one more time with one or the other. If you agree, please call me at home (423-499-4244) to arrange a time to meet. Thank you. Bob Voiles

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A Response from: Chuck Gatlin

We went back out and resolved the issue. Thank you for choosing Precision Door Service. We appreciate your business.

Service Provided:
Garage Door Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Seamless from start to finish. Friendly and expert. I would recommend Precision to anyone who needs garage door service.

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Service Provided:
Install Garage Doors

Product:
Garage Doors

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Joe showed up on time and was very personable. He put me at ease and instilled confidence in his ability to complete the job correctly. He was clean and courteous and I would be happy to recommend Precision to friends and family.

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Very polite and would give a 5 rating. Did a complete overall.thank you.

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Service Provided:
Broken Garage Door Spring Repair

Product:
Cables

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Great emergency service and I recommend highly.

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Service Provided:
Garage Door Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Your ad reflected that you were aware that broken garage door is like an emergency situation. The entire experience reflected a respect for the customer and the need only to provide a good product. Thanks! I hope it continues in that way to completion.

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Service Provided:
Broken Garage Door Spring Repair

Product:
Garage Doors

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Jerry was the technician who fixed both of my garqage doors. He was very polite, professional and informative. I give him 5 stars! My doors now work better than they have in years. New rollers

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Service Provided:
Broken Garage Door Spring Repair

Product:
Opener

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

The door was rubbing against the track on the left side making the cable so loose it would come loose on the right side. The problem was hard to diagnose for the technician, but he did not give up till the problem was solved by making adjustments on both the right and left tracks to better center the door.

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Service Provided:
Garage Door Repair

Product:
Garage Doors

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Very satisfied.

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Service Provided:
Broken Garage Door Spring Repair

Product:
Remotes / Keypad

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Jerry was very professional and did a great job on the garage door. I would highly recommend Jerry.

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Needed repair on Saturday and you was only door company open on Saturday so I called. Service was good with fast response time. I think the charge was excessive but I was in need and had to have my door fixed. No complaint except the price that was charged

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Service Provided:
Garage Door Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Received a coupon in Mint magazine for a free service call Know we needed our garage door fixed seemed like it was meant to be The service man, Jerry, did an excellant job, gave my husband information of what he was doing, explained everything so he could understand. Will be recommending your company and if we need anything else will be calling.

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Service Provided:
Garage Door Opener Install

Product:
Remotes / Keypad

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Professional service garage door insulation and spring replacement completed by Jerry. Good job and would recommend and use again if needed. Thank you!

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Service Provided:
Broken Garage Door Spring Repair

Product:
Garage Doors

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Site was referred to me by Home Advisor on the web. They called in less than an hour after I made the request on line. Technician came to the house at the appointed time and gacve me a quote with several options in a matter of minutes. I decided to let him do the job even though the cost was a little higher than I expected but he also upgraded the door which I had not anticipated. He did the work immediately and I am very pleased with the job he did.

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Service Provided:
Garage Door Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I needed something done quickly. Checked the yellow book and saw 24/7 . Then when I was told what time that day someone would be there i was pleased that they called ahead. Jerry put on the doors one day later. Very pleased with his work and professionalism. The entire company was great

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Service Provided:
Broken Garage Door Spring Repair

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Chattanooga TN Area

(423) 414-4013

(423) 414-4013
Cleveland TN Area

(423) 716-6318

(423) 716-6318
Ooltewah TN Area

(423) 954-7944

(423) 954-7944
Hixson and Soddy-Daisy TN Area

(423) 401-8700

(423) 401-8700
Ringgold GA Area

(706) 406-1616

(706) 406-1616
Signal Mountain TN Area

(423) 716-6318

(423) 716-6318
Dalton GA Area

(706) 229-4379

(706) 229-4379
Fort Oglethorpe GA Area

(706) 406-1616

(706) 406-1616
Chickamauga GA Area

(706) 229-4379

(706) 229-4379
Riceville TN Area

(423) 954-7944

(423) 954-7944
Athens TN Area

(423) 401-8700

(423) 401-8700
Precision Door Service
Office: (423) 825-9711
6234 Perimeter Dr.
Suite C102

Chattanooga, TN 37421