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Joe

Joe
Technician
Reviews: 255
Average: 4.95 stars
Background: 6/14/2013
Joe has received 255 reviews, averaging 4.95 Stars:
1 2 3 4 5

Joe 's Bio:

Originally from Charleston West Virginia. I am a Vietnam Veteran with 30 years experience in mechanical systems. I have 5 children and 11 grandchildren. When I am not working I spend all my free time with various church groups, family, fishing, and an occasional dog show.

Review:

Technician was on time and very professional. He repaired our problem quickly.

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Service Provided:
Garage Door Opener Repair

Review:

I could not have been more pleased with the work on the garage door. Your father is the nicest man to meet. He new just what to do. I would greatly recommend your company. I will call again when the need arises

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Service Provided:
Garage Door Repair

Review:

The epitome of customer service.... from the appointment scheduling to the service to the ordering of a new door! Wow!! Joe is an awesome guy, he represents Precision well!!

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Service Provided:
Garage Door Repair

Product:
Garage Doors

Review:

We had a broken spring on our garage door and Joe came out this afternoon to repair. He quickly replaced the springs and did a complete overhaul on our existing door. Joe is a courteous and professional technician and we couldn't be more pleased.

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A Response from: Sandy

Thank you for the 5 star review! Precision Door appreciates your business and outstanding feedback on our technician, Joe.

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

Great service! I appreciate Joe taking time to explain the service needed and work was completed timely. Will definitely call again in the future.

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Service Provided:
Garage Door Repair

Product:
Rollers

Review:

I was very impressed with your representative. If I decide as I am leaning at tis time to replace my openers, I hope he wil be assigned to this task.

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Service Provided:
Garage Door Opener Repair

Review:

I was extremely satisfied with the service. Our technician was Joe and he was really professional and courteous. I will definitely use your service again if I need further assistance.

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Service Provided:
Garage Door Opener Repair

Product:
Cables

Review:

I could not be more pleased with your company and the guy (Joe) who did the work. Joe came out, diagnosed the problem then presented me with all the options. I chose the replacement and I can't believe how quite it is. Joe then showed me everything I needed to know about my new opener. If I ever have a garage door issued in the future I will only consider Precision Door as my source. Thank you so much for responding so quickly.

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A Response from: Sandy

Thank you for the 5 star review! Precision Door appreciates your business and feedback on customer service from Joe. It is our pleasure to serve you.

Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Review:

Great job, timely and professional service.

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

I have my service work done by no one else besides Precision Garage Door Service. I have found that they stand by all work performed. My professional service Tech of choice is Joe Thomason, thanks Chuck !

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A Response from: Sandy

Thank you for the 5 star review. Precision Door appreciates your business and feedback. It is our pleasure to serve you.

Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

Review:

Joe assessed the need and provided an estimated. He very was knowledgeable and personable. All of our questions were answered. I would recommend him to others.

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Service Provided:
Install Garage Doors

1 2 3 4 5
Date: 05/24/2017
Garage Door Repair
,
Review:

Joe was on time and very professional. He explained what he was going to do and was very easy to work with. Very happy with the work and will be having them back for any future needs.

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Service Provided:
Garage Door Repair

Product:
Springs

Review:

Precision was able to provide same day service on my "hung door"which was of great relief as I was not comfortable with my family being in and around the garage with the poor state of our door! Our technician was knowledgeable and explained all my options before allowing me to decide how to proceed. The garage door was back to full operation and better than before by dinner time!

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Service Provided:
Garage Door Repair

Product:
Cables

Review:

Thank you Precision Door. I had a torsion spring break on me. The tech who came out was friendly and professional. He worked as quickly and safely as possible. I was impressed with the level of professionalism that he showed. The job was done in a timely manner. I would recommend Precision Door to anybody who needs work done on their garage door. Thank You guys!!

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

Very good service repair technician very nice and knowledgeable

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Service Provided:
Garage Door Repair

Review:

Joe came at the expected time and replaced a broken spring and did a tuneup. He explained what the issues were and made sound recommendations. Repairs were quick and appropriate.

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

Joe was professional, identified the problem with my door and promptly fixed it on the same day. He was very professional, pleasant, courteous and thorough. An excellent service tech in both explaining and installing within 2 hours. Will definitely call Precision again for future garage door needs.

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A Response from: Sandy

Thank you for the 5 star review. Precision Door appreciates your business and feedback on the customer service from Joe. We look forward to serving you with any future garage door needs.

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

Joe was very professional and also an excellent technician.

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A Response from: Sandy

Thank you for the 5 star review. Precision Door appreciates your business and feedback. It is our pleasure to serve you.

Service Provided:
Garage Door Repair

Product:
Springs

Review:

We were extremely satisfied with the service call. We planned on just repairing one of three garage doors. After speaking with Joe, we were comfortable enough with his expertise that we ordered three new garage doors. Joe was knowledgeable, patient, and very personable. We look forward to having our new doors installed later this month.

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A Response from: Sandy

Thank you for the wonderful 5 star review. Precision Door appreciates your business and feedback on our technician Joe. Have a great time visiting your son! We'll see you in June for your installation.

Service Provided:
Broken Garage Door Spring Repair

Product:
Garage Doors

Review:

Joe was very nice, professional and thorough. I would use your services again but hopefully that will not be necessary. Thank you

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Service Provided:
Garage Door Opener Repair

Product:
Garage Door Opener

Review:

Great service!! Positive, prompt service at a reasonable price! They're open on Saturday so very convenient!!

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

Good job. Installer was very nice. Recommended roller replacement which wasn't needed.

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A Response from: Sandy

Thank you for the 5 star review. Precision Door appreciates your business and feedback.

Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

Review:

Very impressed with the quick response - Joe was at the house in less than 2 hours from when I called the office. He was friendly, courteous, and professional and got the job done! Will definitely call Precision again for future garage door needs.

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Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Review:

Joe did a great job and helped out in a jam with a install. I will recommend precision doors to anyone. I will definitely call again if needed.

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Service Provided:
Install Garage Doors

Review:

Tech was on time and did a great job!

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A Response from: Sandy

Thank you for the 5 star review. Precision Door appreciates your business and feedback.

Service Provided:
Broken Garage Door Spring Repair

Review:

Joe T was the technician that came to my home - He was very kind and did exactly what was needed to get my garage door back so I can now get my car in and out as needed. I thank you for having a very good technician!

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A Response from: Sandy

Thank you for the 5 star review. Precision Door appreciates your business and feedback on our technician Joe. I'm happy we could serve you in an emergency situation.

Service Provided:
Broken Garage Door Spring Repair

Review:

EXCELLENT!! In every way!

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A Response from: Sandy

Thank you for the 5 star review. Precision Door appreciates your business and feedback.

Service Provided:
Garage Door Repair

Product:
Springs

Review:

Requested agent inspection of current door which had been damaged. He inspected, made minor repair... then we talked about new door. Very informative, not pushy... seemed very up front and honest with me... which I appreciate. Thank you!

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A Response from: Sandy

Thank you so much for the 5 star review. Precision Door appreciates your business and honest feedback. Yes, Joe is an outstanding technician and serves our customers well by being informative, never pushy. We wish you a very Merry Christmas.

Service Provided:
Garage Door Opener Repair

Review:

I was extremely pleased with everything with Precision. Joe, technican that to repair my garage door was professional, pleasant and very knowledgeable. The repair was completed the same day I placed the call. and I loved the fact that I could look on the website and see who was coming to my home before he arrived..

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A Response from: Sandy

Thank you for the 5 star review. Precision Door appreciates your business and honest feedback about our service and technician Joe. It is our pleasure to offer same day service with bios of the technician coming to your home. We feel it is important to offer that extra security of knowing who will be serving you. Merry Christmas!

Service Provided:
Garage Door Repair

Review:

I have worked with many Garage Door companies. Precision Door is the best over and above. Joe Thomason rebuilt our door springs,rollers, cables, bearings etc. He was professional & I would recommend him & Precision door for your garage door & opener needs!

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A Response from: Sandy

Thank you for the 5 star review. Precision Door appreciates your business and recommendation. We're happy to hear you had wonderful service from Joe Thomasson. Have a blessed Thanksgiving!

Service Provided:
Garage Door Repair

Product:
Springs

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Precision Door Service
Office: (423) 825-9711
6234 Perimeter Dr.
Suite C102

Chattanooga, TN 37421