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Joe

Joe
Technician
Reviews: 255
Average: 4.95 stars
Background: 6/14/2013
Joe has received 255 reviews, averaging 4.95 Stars:
1 2 3 4 5

Joe 's Bio:

Originally from Charleston West Virginia. I am a Vietnam Veteran with 30 years experience in mechanical systems. I have 5 children and 11 grandchildren. When I am not working I spend all my free time with various church groups, family, fishing, and an occasional dog show.

Review:

I like honesty...and I like practicality. I got both with precision...thank you guys for being good people...my door works like a charm. A big thank you to the technician who came to my house ...Joe Thomason! What a nice guy...who knows his work!

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A Response from: Sandy

Thank you for the 5 star rating. Precision Door appreciates your business and outstanding feedback on our technician, Joe. We are happy to hear your door works like a charm.

Service Provided:
Garage Door Repair

Product:
Springs

Review:

Joe is a treasure! You better keep that guy. Efficient, quick and professional. very pleased with your product.

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A Response from: Sandy

Thank you for the 5 star review. Precision Door appreciates your business and feedback on Joe. Yes, we realize what a treasure we have in Joe and plan to keep him around a very long time.

Service Provided:
Garage Door Repair

Review:

Joe was professional, identified the problem with my door, promptly fixed it, and provided a thorough explanation of the door mechanics, etc. Precision is a model for business integrity, proficiency, and professionalism and Joe is a great ambassador.

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A Response from: Sandy

Thank you for the 5 star rating. Precision Door appreciates your business and outstanding review of our service and technician Joe.

Service Provided:
Garage Door Repair

Review:

Great experience with Precision fixing my garage door and upgrading several of the worn and under-spec. components. Very convenient and easy to set up an appointment, and they were super fast to respond with a same-day appointment. Joe did a great job fixing the door hardware and adjusting the door's overall operation. He was very professional and thorough. Would not hesitate to use Precision again.

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A Response from: Sandy

Thank you for the 5 star rating. Precision Door appreciates your business and feedback. We are happy to provide same day service to our customers.

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

He took the time to show my wife and I what was wrong and how he was going to fix it. He was very professional and courteous. I recommend this company to everyone!

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A Response from: Sandy

Thank you for the 5 star rating. Precision Door appreciates your business and recommendation to others.

Service Provided:
Garage Door Repair

Product:
Cables

Review:

Joe is an excellent service tech in both explaining and installing. Give them a try if you need service, you will not be disappointed, both polite and professional. Thanks for coming so quickly and doing the work so late.

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A Response from: Chuck

Thank you for the 5 star rating. Precision Door appreciates your business and great feedback on our technician Joe.

Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Review:

Joe was professional, informative, and timely -what more could you ask for?!

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A Response from: Sandy

Thank you for the 5 star review. Precision Door appreciates your business and feedback.

Service Provided:
Garage Door Repair

Product:
Rollers

Review:

Joe was friendly, professional, knowledgeable and helpful. He is a good ambassador for Precision.

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A Response from: Sandy

Thank you for the 5 star rating. Precision Door appreciates your business and feedback on our technician Joe.

Service Provided:
Garage Door Repair

Review:

Service was great! Technician was very knowledgable and friendly. He was sure to explain every recommendation to the fullest. Thanks for the great work!

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A Response from: Sandy

Thank you for the 5 star rating! Precision Door appreciates your business and feedback. It was our pleasure to serve you.

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

Joe was an excellent worker he was well knowledge on doors I would recommend him to anybody

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A Response from: Sandy

Thank you for the 5 star rating! Precision Door appreciates your business and feedback.

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

It was a garage door repair and the service preformed was done efficiently and within a timely manner. I am perfectly satisfied with the service performed. No complaints

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A Response from: Sandy

Thank you for the 5 star rating! Precision Door appreciates your business and feedback.

Service Provided:
Garage Door Repair

Review:

Excellent Repair; all problems disused and demonstrated how the bad components had failed. A very professional event. Garage door now operates properly. The appointment was timely and quick.

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A Response from: Sandy

Thank you for the 5 star review! Precision Door appreciates your business and feedback.

Service Provided:
Garage Door Repair

Review:

Very satisfied. Thank you

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A Response from: Sandy

Thank you for the 5 star rating. Precision Door appreciates your business and feedback.

Service Provided:
Install Garage Doors

Review:

Joe was at my house within one hour of my call! The work was done quickly and the garage door is so quiet now!

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A Response from: Sandy

Thank you for the 5 star review. Precision Door appreciates your business and feedback.

Service Provided:
Broken Garage Door Spring Repair

Review:

Excellent service Fair price Polite serviceman Took time to show repair needs

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A Response from: Sandy

Thank you for the 5 star rating. Precision Door appreciates your business and feedback.

Service Provided:
Broken Garage Door Spring Repair

Review:

Very reasonable, fast and curtious

-

A Response from: Sandy

Thank you for the 5 star review. Precision Door appreciates your business and feedback.

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

On-time, came on a holiday, professional & courteous technician. He explained what he could do and made some recommendations and gave me quotes for all work prior to starting the work. Highly recommend this company.

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A Response from: Sandy

Thank you for the 5 star review. Precision Door appreciates your business and recommendation to others.

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

Joe was great! Took the time to explain everything to me! Would highly recommend him and Precision to anyone looking for repairs or installation!

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A Response from: Sandy

Thank you for the 5 star rating. Precision door appreciates your business and recommendation to others.

Service Provided:
Garage Door Opener Repair

Review:

Have always received excellent and prompt service.

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A Response from: Sandy

Thank you for the 5 star review. Precision Door appreciates your repeat business and feedback. Wishing you a wonderful New Year.

Service Provided:
Garage Door Repair

Product:
Garage Doors

Review:

My wife called in because our garage door would not lower. Only place she called that wasn't booked until after the New Year. Joe came out that afternoon, did a thorough inspection, made his recommendation, and offered three different levels of service to get it back in working condition. He took the time to not only explain it to her; he also spoke with me over the phone and explained exactly what the problem was and what was involved in each estimate. We went with an overhaul which he stated was warrantied for five years. Even got a discount for having just recently retired from the military. Could not be more pleased with the quality of service and value. Highly recommend Precision and will be our "go to" for any future work.

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A Response from: Sandy

Thank you for the 5 star rating. Precision Door appreciates your business and feedback on your positive experience. It is our pleasure to serve you, even more so since you served us and our Country well.

Service Provided:
Garage Door Repair

Product:
Rollers

Review:

Great Service!!! You were able to send someone the same day I called and he was the best. Joe explained each and every step and problem. He gave me options along with solutions. I would highly recommend your company. Thank you!

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A Response from: Sandy

Thank you for the 5 star rating. Precision Door appreciates your business, glowing feedback on Joe and recommendation to others. Wishing you a Merry Christmas and happy New Year.

Service Provided:
Garage Door Repair

Product:
Springs

Review:

Just got a quote from Joe and he gave me exceptional service and a good price!!

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A Response from: Sandy

Thank you for the 5 star rating. Precision Door appreciates the opportunity to provide you a quote and your valued feedback.

Service Provided:
Install Garage Doors

Review:

We could not open our garage door because the spring was broken. Joe came within two hours and got everything working better that it was before the break.

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A Response from: Sandy

Thank you for the 5 star rating. Precision Door appreciates your business and feedback. I'm happy we could help you within just a couple hours of your call.

Service Provided:
Broken Garage Door Spring Repair

Review:

Great job. Joe was thorough and efficient and explained the needed repairs well. Well satisfied with the service.

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A Response from: Sandy

Thank you for the 5 star rating. Precision Door appreciates your business and feedback.

Service Provided:
Garage Door Repair

Product:
Springs

Review:

Excellent service. Joe and his helper installed 2 new openers and had them replace the springs on both doors. Both of the men were very knowledgeable and perfessional. The products they installed are as good as their service. I like the fact you receive an email for time confirmation and with a photo and history of the serviceman who will be coming. That is a great factor which gives the home owner a good sense of safety. Enjoyed talking with Joe about his service to America on the USS Kittyhawk after they finished the job. Great company, great service, great products. And the young girl at the call center did an excellent job also. Perfessional from start to finish.

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A Response from: Sandy

Thank you for the outstanding 5 star rating. Precision Door appreciates your business and wonderful comments about our team...from technicians to call center. I'm happy we are doing a lot of things right to provide security and confidence with our customers. It is our pleasure to serve you.

Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Review:

5 stars!

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A Response from: Sandy

Thank you for the 5 star rating. Precision Door appreciates your business and feedback.

Service Provided:
Garage Door Opener Install

Review:

Joe was very knowledgeable and explained the repair options thoroughly. Additionally, he was on time! I was very pleased with his service and will freely recommend your company to friends and neighbors .

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A Response from: Sandy

Thank you for the 5 star rating! Precision Door appreciates your business, feedback and especially recommendations to friends and neighbors.

Service Provided:
Garage Door Repair

Review:

We have used your company twice with great results both times.

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A Response from: Sandy

Thank you for the 5 star rating. Precision Door appreciates your loyal business. It is always a pleasure to serve you.

Service Provided:
Garage Door Repair

Product:
Rollers

Review:

Your ad said "same day service". I called around 3 pm on a Friday and sure enough Joe was here at 8 pm to repair the cables and pulleys on my garage door. I'm really pleased that I didn't have to wait until Monday...fearing all weekend the cable would snap and come crashing down on me and or my vehicle. I will definitely recommend them to friends and family !

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A Response from: Sandy

Thank you for the 5 star review. Precision Door appreciates your business and we enjoy hearing great success stories like yours and recommendations to friends and family. It is our pleasure to serve you.

Service Provided:
Garage Door Repair

Product:
Cables

Review:

Chose you as you obviously service the Chickamauga area, by virtue of your listing a Chickamauga phone number.

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A Response from: Sandy

Thank you for your 5 star review. Precision Door appreciates your business and your feedback.

Service Provided:
Garage Door Repair

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Precision Door Service
Office: (423) 825-9711
6234 Perimeter Dr.
Suite C102

Chattanooga, TN 37421