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Joe 's Bio:
Originally from Charleston West Virginia. I am a Vietnam Veteran with 30 years experience in mechanical systems. I have 5 children and 11 grandchildren. When I am not working I spend all my free time with various church groups, family, fishing, and an occasional dog show.
Chattanooga, TN
Thank you for your review and recommendation! We appreciate your business!
Product:
Chattanooga, TN
The reason I chose Precision is your advert of 24/7 hours service, which turned out not to be true. I called late afternoon (it was still light out), but was told no one could come until the following day. I could not get my door to stay closed and had to ask an elderly neighbor to close it manually for me. The mechanic, Joe, was extremely nice and competent. It would have been a 5-star recommendation if not for your failure of service as advertised.
- Estelle Frank
Thank you for your review! Our policy is same day service and we do apologize this was not offered to you. We have reviewed your file and have taken correct action to ensure this does not happen again in the future. We are very sorry for any inconvenience this may have caused you. If you should have any other concerns please contact our office at 865-539-3656. We appreciate your business!
Product:
Chattanooga, TN
exellent service
- Troy Wall
Product:
Signal Mountain, TN
Awesome response from company & technician - couldn't be better.
- Arthur Temlock
Cleveland, TN
Five star,Joe was very professional,knew what is was doing. I will call Precision when the funds are available.
- Ida Gricus
Chattanooga, TN
My Tech was wonderful and did a terrific job as best he could.
- Judy Gober
Hixson, TN
Not being able to predict when one will encounter a problem, I appreciate that you offer service 24/7, with no extra charge on weekends. Your staff at the call center was very pleasant, and I received a prompt email after scheduling service call. I was pleasantly surprised to see the name of the service individual, along with a picture, and a link to inform me about him. Joe T. was prompt, and arrived within the expected time. He was very knowledgeable, and extremely pleasant. The solution he suggested to remedy our problem was the right one. We were able to retain the garage door, and give it a new life with a new torsion spring, enclosed ball bearings, cables, etc. Some additional finish work that had been neglected when our door was installed (by another company) was done. All along the way Joe was informing my husband as to what repair he was doing. After the service call, our door was quieter when opening and closing than I can ever recall. Every detail of our invoice was explained, as well as our warranty. My husband and I could not have asked for a more professional, personable, well qualified person. Thank you Joe.
- Kay Bush
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Ooltewah, TN
Service was quick and tech was informative, prices seemed reasonable, will recommend to anybody needing service!
- Ken Seepe
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Chattanooga, TN
Was very thorough and knowledgeable about applications I needed. I went ahead and updated my other garage door while he was here. Will definitely call Joe back.
- Roger Smith
Chattanooga, TN
Joe has been great...very determined to get the job right...many thanks......
- Shannon Heftka
Signal Mountain, TN
We were very pleased with the work that was done to our garage door. Our technician was Joe Thomason. He is knowledgeable, very pleasant and very willing to work every detail to get the best possible results. We will not hesitate to call again and to recommend his work to our neighbors and friends who may need it.
- Mario Abril
Signal Mountain, TN
We were very pleased with the work that was done to our garage door. Our technician was Joe Thomason. He is knowledgeable, very pleasant and very willing to work every detail to get the best possible results. We will not hesitate to call again and to recommend his work to our neighbors and friends who may need it.
- Mario Abril
Chattanooga, TN
Joe did a great job in repairing my garage door spring. He was very reassuring and professional. Also, I was impressed with your dispatcher. If I'm not mistaken, I believe her name was Mary Ann. She, too, was very professional and courteous.
- Laura Sebastian
Product:
Chattanooga, TN
Very happy with the work quality and the whole experience. The information on the website was very helpful. Really liked knowing who the representative would be and the picture insured our comfort level when he arrived. Our service person was a craftsman and very thorough. The job required more than just cables and even though it was bigger than expected, late to insure we had an operational door. Over the top customer service!
- Steve Williams
Product:
Ringgold, GA
Very quick and reliable service.
- Ron Phillips
Ringgold, GA
Joe was the technician that serviced our garage door yesterday May 8th. He was on time (when I wasn't:) and polite, knowledgeable about what the problem was and gave me the 3 options, but it was obvious that I had to take door #3, which was the highest price. Wasn't happy about the price, but it had to be done. It's working better than it ever had in the 5 years that we've lived here. Thanks again for sending someone out so quickly. Gayla Trotter Ringgold, GA
- Gayla Trotter
Ringgold, GA
Joe was the technician that serviced our garage door yesterday May 8th. He was on time (when I wasn't:) and polite, knowledgeable about what the problem was and gave me the 3 options, but it was obvious that I had to take door #3, which was the highest price. Wasn't happy about the price, but it had to be done. It's working better than it ever had in the 5 years that we've lived here. Thanks again for sending someone out so quickly. Gayla Trotter Ringgold, GA
- Gayla Trotter
Cleveland, TN
Wonderful service.
- Lynn Burns
Product:
Cleveland, TN
Found in Yellow Pages. Tech was very efficient & thorough. Took time to explain every thing that needed to be done and showed why it needed to be replaced. Rate him #5.
- JC Eller
Ooltewah, TN
Garage door repair estimate. We were very pleased with the honesty from Joe and instead of a fix we decided to replace the door, we appreciate your company.
- Allien Neely
Product:
Chattanooga, TN
It has been a pleasant experience doing business with Precision Doors. I recently lost my opener remote and I called for a replacement. The technician Joe was friendly and very attentive to details of my new garage door installation and made some adjustments. The staff @ Precision Doors are friendly, reliable, and very professional. Thanks so much Joe!
- Monica Preston
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Chattanooga, TN
Joe came the day I called and installed the door opener while he was there. Fast service!
- Carol Putnam
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Harrison, TN
Technician very professional and courteous and received prompt service - Thanks
- Sue Walls
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Chattanooga, TN
Very good service - I had a problem on the weekend, and Precision was the only company that answered the call. They showed up on time on a Saturday and quickly addressed the problem.
- Mark Henley
Product:
Chatsworth, GA
I called this morning to get an estimate on a garage door installation. To my pleasant surprise I was told a technician would be out this afternoon. Great service!!!! I couldn't have asked for a more professional, knowledgeable, and helpful technician as we experienced with Technician Joe. I look forward to working with Joe and his team on our installation.
- Ellen + kenneth Moore
Product:
Hixson, TN
The large color ad in Yellow Pages suggested that your company is successful enough to afford the space. Your certified technician (Joe) was very professional, knowledgeable, and friendly. He explained all the service alternatives with no "hard" sell. Once we made the decision, he carried out the service and calibration quickly and smoothly. We definitely recommend your company to anyone requiring your services. Best Regards & Thanks - Ariel & Mary Soriano
- Ariel Soriano
Chattanooga, TN
Joe was excellent. I had to leave town in the middle of the work and Joe completed the job as he had promised. I got home late at night to the quietest, smoothest garage door! Thanks.
- Richard Hyatt
Product:
Chatsworth, GA
Joe Thomason our technician was very professional. He was also very knowledgeable in his field. He was very polite and advised us on every aspect of the job we needed done Thank you Joe way to go!!! Thank you, Kevin and Cathy Santoyo
- Cathy & kevin Santoyo
Product:
Signal Mountain, TN
We are very pleased with our new doors on our 3 car garage. The installation and initial sales information (by Joe) was excellent. I can only highly recommend Precision to others.
- Dewayne Mccamish
Product:
Signal Mountain, TN
We had used Precision before and felt they were very knowledgeable and we were please with their service.
- Kristy Bowman
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(423) 414-4013
(423) 414-4013(423) 716-6318
(423) 716-6318(423) 954-7944
(423) 954-7944(423) 401-8700
(423) 401-8700(706) 406-1616
(706) 406-1616(423) 716-6318
(423) 716-6318(706) 229-4379
(706) 229-4379(706) 406-1616
(706) 406-1616(706) 229-4379
(706) 229-4379(423) 954-7944
(423) 954-7944(423) 401-8700
(423) 401-8700
Excellent, fast, professional and extremely courteous...would highly recommend!
- Sue Dittman