Frequently Asked Questions

Company Name: Precision Garage Door Service of Chattanooga
Locations:

1018 N Glenwood Ave Suite 1 Dalton, GA 30721

Website: https://garagedoorschattanooga.com/

Main Phone Number for Customers: (866) 745-7850

Online Booking Link: https://garagedoorschattanooga.com/book-now

Contact Form Link: https://garagedoorschattanooga.com/contact

Customer Service Availability: 24/7 Live Operator
Holidays we're closed:

• New Years day
• Memorial Day
• Independence Day
• Labor Day
• Thanksgiving Day
• Christmas Day

National Affiliation: Locally owned and operated, backed by the Precision Door Service national franchise.

Locally owned and operated by Chuck Gatlin

Business Hours (exact days & times): Service Hours: Monday-Saturday 9 AM-8PM and Sunday, 9:00 AM - 6:00 PM Phone / Contact Hours: 24/7 (calls answered any time) Showroom Hours: Monday - Friday, 8:00 AM - 4:00 PM; Saturday & Sunday- Closed

Yes - we provide emergency service and same-day repair.  After hours, customers may call our main line or use the emergency contact for dispatch. 

Primary Service Region: Chattanooga Metro Area

Counties Served: Bledsoe, Bradley, Catoosa, Chattooga, Cumberland, Dade, Floyd, Franklin, Gordon, Grundy, Hamilton, Marion, McMinn, Meigs, Monroe, Murray, Polk, Rhea, Sequatchie, Walker, and Whitfield Counties.

• Apison: 37302
  
• Armuchee: 30105
  
• Athens: 37303, 37371
  
• Bakewell: 37304
  
• Benton: 37307
  
• Birchwood: 37308
  
• Calhoun: 30701, 30703, 37309
• Charleston: 37310
  
• Chattanooga: 37401, 37402, 37403, 37404, 37405, 37406, 37407, 37408, 37409, 37410, 37411, 37412, 37414, 37415, 37416, 37419, 37421, 37422, 37424,37450
  
• Chatsworth: 30705
  
• Chickamauga: 30707
  
• Cisco: 30708
  
• Cleveland: 37311, 37312, 37320, 37323, 37364
  
• Cohutta: 30710
  
• Coker Creek: 37314
  
• Collegedale: 37315
  
• Conasauga: 37316
  
• Copperhill: 37317
  
• Crandall: 30711
  
• Dalton: 30719, 30720, 30721, 30722
  
• Dayton: 37321
  
• Decatur: 37322
  
• Delano: 37325
  
• Ducktown: 37326
  
• Dunlap: 37327
  
• Englewood: 37329
  
• Eton: 30724
  
• Etowah: 37331
  
• Evensville: 37332
  
• Farner: 37333
  
• Flintstone: 30725
  
• Fort Oglethorpe: 30742
  
• Georgetown: 37336
  
• Grandview: 37337
  
• Graysville: 30726, 37338
  
• Guild: 37340
  
• Harrison: 37341
  
• Hixson: 37343
  
• Jasper: 37347
  
• La Fayette: 30728
  
• Lookout Mountain: 30750, 37350
  
• Lupton City: 37351
  
• Madisonville: 37354
  
• Mc Donald: 37353
  
• Menlo: 30731
  
• Monteagle: 37356
  
• Niota: 37826
  
• Ocoee: 37361
  
• Old Fort: 37362
  
• Ooltewah: 37363
  
• Palmer: 37365
  
• Pikeville: 37367
  
• Reliance: 37369
  
• Resaca: 30735
  
• Riceville: 37370
  
• Ringgold: 30736
  
• Rising Fawn: 30738
  
• Rock Spring: 30739
  
• Rocky Face: 30740
  
• Rossville: 30741
  
• Sale Creek: 37373
  
• Sequatchie: 37374
  
• Sewanee: 37375, 37383
  
• Signal Mountain: 37377
  
• Soddy Daisy: 37379, 37384
  
• South Pittsburg: 37380
  
• Spring City: 37381
  
• Sugar Valley: 30746
  
• Summerville: 30747
  
• Sweetwater: 37874
  
• Tellico Plains: 37385
  
• Ten Mile: 37880
  
• Tennga: 30751
  
• Tracy City: 37387
  
• Trion: 30753
  
• Tunnel Hill: 30755
  
• Turtletown: 37391
  
• Varnell: 30756
  
• Vonore: 37885
  
• Whiteside: 37396
  
• Whitwell: 37397 

Yes, Precision Garage Door Service of Chattanooga TN  is fully licensed and insured. Our License Number is 14986314

Precision Door Service's franchise network began in 1997. The Chattanooga Location has been Operating since 2010

Yes, customers can book service online via the "Book Now" option on the site Precision Garage Door | Book An Appointment Online

Our experienced and reliable technicians are experienced professionals who fix garage doors, including: 

• Broken spring replacement. 
• Torsion and Extension springs 
• Cable repair / replacement 
• Roller replacement Panel repair 
• Track alignment, adjustment and Hinge repair 
• Sensor / safety eye repairs 
• Opener repair (common items) 
• Weatherseal replacement 
• Sagging door / balance adjustment 
• Noise Reduction and Tune-ups 
• Emergency Service

Yes, there is a service call fee. It is $65. However, if you authorize a repair and it is over $125, the service fee is waived. No extra charge for nights and weekends. 

Yes, Precision is currently running an online booking special. For a limited time Precision Door is offering a $0 dollar service fee when you book your appointment online. This is a $65 savings.Precision Garage Door | Book An Appointment Online

We aim for same-day during regular business hours

Most spring failures result from metal fatigue, extreme temperature cycles, or lack of maintenance (e.g. unlubricated parts). Installing springs safely requires precise measurement, matching spring strength (torque), and proper tools. Our technicians use industry-approved safety procedures, ensure tension is balanced, and test multiple cycles before finishing. We repair both torsion and extension springs.

• Loud bang or snap when opening or closing
• The door opens partially then stops or falls
• Visible gap or separation in the spring
• Uneven or crooked movement
• Door is very heavy to lift manually

The average cost of a garage door spring repair is $330 for a High cycle torsion spring, including parts and professional installation.

We provide free quotes before any work begins, and all repairs are completed by highly trained technicians experienced in both torsion and extension spring systems to ensure safe and reliable operation.

We offer affordable and competitive pricing for 

• Cable replacement 
• Roller/hinge replacement 
• Panel repair or replacement 
• Track Alignment 
• Opener Repair 

Yes. We back our repair work with warranties covering parts and labor for the repaired component (e.g. springs, cables) for a specific period. The length of the warranty depends on the repair.

We offer a broad selection including: 

• Standard steel doors 
• Carriage house / carriage-style doors 
• Modern contemporary doors 
• Custom wood doors 
• Insulated sectional doors 
• Specialty/custom designs

Yes, customers can view style galleries and options in our online garage door showroom. You can visit at Precision Garage Door Designer. You can select up to 7 garage doors by clicking the plus button and get a free quote.

Yes! We offer a budget-friendly garage door installation option starting at just $1,299.

This includes a brand-new 8’x7’ white raised-panel garage door, professionally installed.

You can also customize your new door with optional upgrades such as insulation, decorative windows, and premium hardware for an additional cost.

Yes - the Chattanooga location has a showroom open during weekday hours and by appointment on weekends. It is located at 6234 Perimeter Dr. Suite C102 Chattanooga, TN37421.

There are working garage door openers and more than a dozen garage doors. 

Yes! We install a full range of Genie® and other Major garage door opener brands.

Our openers include belt-drive, chain-drive, and wall-mount motors — all designed for quiet, reliable performance and built with the latest smart technology and battery backup options.

* These are estimates; actual quotes will vary based on door size, job complexity, and brand selected.

Symptoms that suggest replacement include: 

• Frequent breakdowns or recurring problems
• The opener is very old and lacks modern safety features 
• It cannot handle the weight/load (e.g. with heavier insulated doors) 
• The cost of repair approaches the cost of a new opener
• Lack of battery backup or smart features that they want

Yes — we install smart openers that include: 

• WiFi connectivity / remote control via smartphone 
• Battery backup and motion-activated lights 
• Energy-efficient motor designs
• Security features (rolling code technology)

Yes — common repairs include: 

• Broken gears / sprockets 
• Sensor / photo eye misalignment 
• Remote control / keypad replacements 
• Chain / belt adjustments or replacement 
• Motor repair or replacement 
• Limit / travel adjustments

Yes — our maintenance visits typically include: 

• Inspection of springs, cables, rollers, hinges, and tracks 
• Lubricating moving parts 
• Balancing and safety testing 
• Adjusting limits and travel 
• Checking weather seals and sensors 
• Tightening bolts and hardware

• Extends the life of springs, cables, rollers, and opener 
• Reduces noise, friction, and wear 
• Prevents unexpected, costly breakdowns 
• Ensures safe and reliable operation 
• Maintains warranty compliance (on many systems)

Our goal has always been simple — to be the best garage door company in every way that matters to our customers.

We start with highly trained, professional technicians who take pride in doing the job right the first time. As a result, we’ve become the most-reviewed garage door company in the area, earning over 1200 Google reviews and maintaining an impressive 4.9-star rating.

We also understand that when your garage door stops working, time matters. That’s why we offer the fastest service in the industry.

Every customer receives a free estimate, and we stand behind all of our work with a full warranty, giving you complete peace of mind from start to finish.

• Prompt arrival and fast repairs 
• Polite, professional technicians 
• Clear explanations and no hidden fees 
• Quality parts & workmanship 
• Warranty support and follow-through

1. You can book online or call 24/7. 
2. We honor the 4-hour repair guarantee (if within normal hours) or waive the service call fee. 
3. We stand behind our work with warranties and use high-quality parts. 
4. You may add any local certifications (e.g. Better Business Bureau, local awards, manufacturer badges).

We aim to be the most reliable, fastest, and most customer-friendly garage door company in Chattanooga. We believe in transparency, no hidden costs, and full accountability. We are certified with the Better Business Bureau since 2010 with A+ rating. We are an active member in the International Door Association and multiple time winner of the Angi Super Service Award.

If you have a Google account, please leave a review on Google: For Chattanooga Location: https://g.page/r/CQTdGHaT_aATEBM/review For Cleveland Location: https://g.page/r/Cd8hrAxzBoS4EBM/review For Dalton Location: https://g.page/r/Ceoe4shAw_M3EBM/review If not, please contact the office for alternative review options

Following every job, we ask a customer to review our business. You can read these reviews at: Garage Door Repair Reviews in Chattanooga Metro Area | Precision Garage Door (Updated April 2026)