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Precision Door Service of Chattanoogahas received 1832 reviews, averaging 4.90 Stars:
Ooltewah, TN
Product:
Lookout Mountain, TN
I bought more than the form would let me select. I was EXTREMELY happy with both technicians (Jerry and Jacob - hope I have the latter's name right)...I have 3 garage doors now that work better than I thought they could and a keypad in case of emergencies and your team made certain I understood how everything worked before they left. I am VERY happy and very reference able. Thanks for a job well done. Gina Caldwell
- Gina Caldwell
Product:
Ooltewah, TN
the two Gentlemen were very knowledgeable and were Professional in their work, glad they preform the task.
- John Baiz
Product:
Cleveland, TN
Great job all around. Came on time and explained all options. I highly recommend them.
- Don Morris
Product:
Cleveland, TN
Jerry seemed very knowledgable and I believe did a really good job for us. We hoped to not spend quite that much money, but our door is so much quieter!!!!!
- Gail Lemmert
Chattanooga, TN
We were well pleased with the work Joe did and he was a very nice man. I an sure he can tell you how he was greeted on the phone like he had never been before. I can recommend Joe as well as your company. Thanks for the speedy service.
- Tommie Erwin
Product:
Cleveland, TN
The installation was fast. We did however, have to wait a week longer than we were supposed to for the seal on top of the larger garage door. Also, I am sure I told Jerry to keep the keyless entry to the large door. We had only had it for about 6 mo. and my husband paid 100.00 for it. He was disappointed when we could not find it. We do love the quietness of the new openers.
- Connie Kidd
Product:
Hixson, TN
The technician was very professional and was able to answer all of my questions, also was through in a short amount of time for all that he did. I have heard of Precision Doors for years and did not hesitate to call there when I needed service. Thank you for a quality product and technician.
- Dolores Ireland
Product:
Rock Spring, GA
Excellent Service! Exceeded my expectations.
- John Rice
Hixson, TN
I was very pleased with the service man that came out and worked on my garage door. He was so very nice and made me feel comfortable with my decision about the repairs.
- Daune Hanzelik
Product:
Hixson, TN
I saw your add in the phone book and it was a 3/4 page ad. And that you fix doors the same day you get a call. That got my attention. Also Mr. Jerry Berry did a great job in less than 40- minutes. And he was such a gentleman. Thanks, Ryan Mitchell
- Ryan Mitchell
Product:
Chattanooga, TN
JB, was very nice and informative. I will certainly call precision again for any garage door issues.
- Bob MAUER
Chattanooga, TN
Jerry knew his stuff and repaired our garage door system very quickly. He remained in constant contact prior to coming to our home. Before he left we checked the door's operation and it worked perfectly. We were well pleased with the workmanship.
- Ken O\'Brien
Product:
Chattanooga, TN
Thank you so much for fixing our door on a holiday. Our cars were trapped in the garage. The service was excellent. Thanks
- Hunter Jennings
Product:
Chattanooga, TN
door opener adjustment
- Harvey Herbert
Product:
Hixson, TN
Very professional and thorough company! I called in the morning and they came right out the same day. Technician was professional and kind. They did a wonderful job for us! Thank you Precision!!!! I will certainly recommend you to anyone in the future! We were VERY pleased!
- Jeannine Ardelean
Product:
Chattanooga, TN
Same day service, quick and to the point! Jerry was very knowledgeable and told us what we needed, to fix our door! VERY please w/ the service and techinician! WILL def recommend your company in the future! THANK you for the speedy service!
- Jeri Chambers
Product:
Chattanooga, TN
Below is the honest review I have typed up for yelp, Angie's List, google review, etc. Professional but be prepared for sticker shock!! "My first impression of the company is that they are very professional. They showed up at the appointed time, the technician even phoned prior to showing up. They emailed a picture of the technician prior to arrival. They lived up to their same day service. However, be prepared to spend a LOT of money. The technician was not allowed to fix my door (company policy regarding releasing the tension on the springs) but had to either replace several very expensive parts or I had to buy a new door, which would not be installed for about a week. My other option was to have a broken garage door and have paid $65 for a useless quote. So, $598 and less than 2 hours later my 12 year old door was operating the way it did earlier that same day. Granted I had new rollers, springs, etc. But $598??? The technician was courteous and efficient as he quickly replaced all the parts. Could my door just have been repaired without spending the money on the parts? YES. I think the company has a professional appearance but you might not have many choices other than throwing expensive parts at the situation. If you need repair call someone that repairs, if you want same day service and to rebuild your door with expensive parts, call them." Regards, Spencer Morgan
- Spencer Morgan
Thank you for your honest feedback. We pride ourselves with same day service, nights and/or weekends, the highest quality parts, honest and trustworthy employees, and the best warranties in the industry. In return our fees are a little higher then some of our competitor prices for similar "non-installed" internet parts. I noticed we were at your home within 1.5 hours of you calling when your door is hanging dangerously with only a few rollers and the motor holding it up in your garage. Within 3 hours we had your door up and running better then it ever has with a 5 year warranty. We put safety first so when our technicians are in a dangerous situation replacing damaged parts my be required. We appreciate your business and we are sorry that you were not completely satisfied.
Chattanooga, TN
Very professional and helpful. Would definatley recommend to family and friends. Thank you.
- Rosemary Coleman
Product:
Chattanooga, TN
My repair request was on the weekend because our car was trapped in the garage on Mother's Day by a malfunctioning spring system. Sears could only schedule me 4 days later, another company never called back. Precision answered on a weekend, the technician arrived, explained the problem, released the spring and offered to do additional work to solve the problem (which I declined on a weekend). Five stars!
- Eric Burnett
Product:
Cleveland, TN
Joe did a fine job on our door, and we r very satisfied with the work he did. We would highly recommend him, to anyone we know that have a problem with their garage doors. We found u in the yellow pages, and r glad we chose u.
- Eddie Scoggins
Product:
Chattanooga, TN
Fast Efficient Friendly
- Arvind Naik
Product:
Chattanooga, TN
The man that fixed our garage was named Joe. He was very nice, prompt professional and kept us informed about when he would arrive, what was required and what he was doing to address it. He was very conscientious, cared about our property, etc. He just quietly did his job and seemed to enjoy being able to fix our busted springs and other things. Thanks...we will definitely let all our neighbors know how pleased we were with you.
- Joe Lexey
Product:
Chattanooga, TN
Joe T. was very professional, methodical, courteous, and effective. It was a pleasure to meet him. He is to be commended. Your options did NOT allow to include ALL the services performed. Revise your "Purchase New Product?" option to include ALL services performed. ALL moving parts were replaced. You did not allow that option.
- Paul Ritch
Product:
Chattanooga, TN
I appreciated knowing who was coming and seeing his picture. The service - from initial phone call through completion of the work - was excellent!!
- Neal Robinson
Product:
Cleveland, TN
Professional employee. My son came and said they still make metal door rollers for the garage door. He said I should of kept the door rollers. Was told my bill will be in the mail. Need for records for this home. Work done fast. I wish my son was here when the work was done. Then he could of told me if it was needed. I hope the parts do last a long time. I am on social security. Very low income. $540.00 a month. I am learning to have a person with me for help.
- Sally Smith
At the time of service our technician evaluated the garage door and advised of any issues that would need to be resolved so that your garage door would function properly. At Precision Door Service we pride ourselves with the highest quality parts and excellent customer service. Thank you for choosing Precision Door Service for your garage door needs. We appreciate your business and we are sorry that you were not completely satisfied.
Product:
Ooltewah, TN
I discovered my garage door would not open around 4:30PM. I called and Joe showed up within an hour. I could not believe they were able to service on such short notice on Friday afternoon. Joe was very knowledgeable and professional. The work was completed quickly.
- Greg Swinney
Product:
Harrison, TN
Jerry showed up during the time I was given. Very pleasant experience. He advised me on the status of my garage door, fixed the issue and was done in 30 minutes. He also took time to explain how the door works, the age of my door and things I can do to extend the life of the door and motor. My door is over 10 years old. When it fails, I will definitely call Precision for a replacement! Great friendly service!
- William Thornbury
Product:
Cleveland, TN
Response time was 24 hrs which was great. Joe the technician was very courteous and knowledgeable. Very satisfied with the product and the service. Would definitely recommend.
- Rick Kramer
Product:
Chattanooga, TN
Joe came to see me the sameday I called for help. He was trying to stop a leak from rain while the door was closed. He didn't have a repair part so he tried to glue a rubber strip to the floor. It looked good and seemed it would do the trick. Unfortunately it didn't. Joe came back days later when I called again and brought JB with him. They found why the door was leaking and couldn't resolve a way to fix it. I have since figured it out (I think), If they could come back maybe there is something we can do. Both Joe and JB were courteous and pleasant to work with. I would like to try one more time with one or the other. If you agree, please call me at home (423-499-4244) to arrange a time to meet. Thank you. Bob Voiles
- Robert Voiles
We went back out and resolved the issue. Thank you for choosing Precision Door Service. We appreciate your business.
(423) 414-4013
(423) 414-4013(423) 716-6318
(423) 716-6318(423) 954-7944
(423) 954-7944(423) 401-8700
(423) 401-8700(706) 406-1616
(706) 406-1616(423) 716-6318
(423) 716-6318(706) 229-4379
(706) 229-4379(706) 406-1616
(706) 406-1616(706) 229-4379
(706) 229-4379(423) 954-7944
(423) 954-7944(423) 401-8700
(423) 401-8700Office: (423) 207-5065
1522 Clingan Ridge Dr NW
Celveland, TN 37312
Office: 706-406-3667
1018 N Glenwood Ave Suite 1
Dalton, GA 30721
It was so nice not to have to wait long to get our door repaired. It works better than new. Caleb was very professional and patient with all our questions.
- Colleen Hoye