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about Precision Door Service
Precision Door Service of Chattanoogahas received 1761 reviews, averaging 4.90 Stars:
Ooltewah, TN
Ooltewah, TN
We have used Precision for previous repairs, and were satisfied. The technician was available early and contacted us. The work was performed quickly and for a reasonable price for all the equipment installed. The technician was friendly and efficient.
- Faye Baerg
Product:
Signal Mountain, TN
Very pleased with the quick response to our request for service. Tony thoroughly inspected the garage door and opener prior to discussing the problems and recommended solutions. Tony reprogrammed our opener to our satisfaction. Tony was polite and professional, we will use Precision Garage Service again.
- Tom Madison
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The repairman came early actually and gave me an estimate of what it would cost to get my garage door opener running again. The estimate was high but I am going to need a whole new system. I asked him to patch it so we could wait to replace the unit. 30 minutes later at the most he was finished and gone with my payment for his work. He cleaned up and could not tell any work had been done except my door opener was working. He gave me the choice of what to fix and the cost of all of it and let me make the choice.
- Marie Gilliam
Hixson, TN
Tony Parson was the technician that repaired my garage door. I had to replace the springs, rollers and cables. The technician was very knowledgeable and answered all my questions.
- Audrea
Soddy-Daisy, TN
Very professional. Called with broke spring 2 hrs later it’s fixed and Matt was on his way. Be ye satisfied
- Lavonne Powell
Product:
Harrison, TN
Tech Anthony was very helpful and thorough. Showed me how to use emergency release
- Suzanne Huffman
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We just purchased our home and had a spring break on the garage door. Was able to set up a same day appointment with Percussion Door Service. The technician, Preston was on time, professional and clean. We went over all the problems with the door. It wasn't just the spring. The door needed two springs for it size yet only had only one, The bearings and rollers we're shot also. Both of us couldn't lift the door before the repairs. After the repairs it was easy to move with one arm. We are very satisfied with Preston and the work he preformed. Thank you
- Bruce Binan
Hixson, TN
Tony Parson provided excellent service. He replaced the galvanized aluminum spring installed by a different company with a more durable black torsion spring as well as more durable cable drums. He also installed two stronger struts to replace the thin weak strut that had bowed under the pulling stress of the garage door opener and probably contributed to the broken torsion spring. Bob K.
- Robert Keil
Chattanooga, TN
I selected Precision because you did work on my other garage door 2 years ago which was a very good job. The guy sent to repair this door did a good job in a reasonable amount of time. The door is working great. I was surprised at the cost this time, which was almost twice the cost of fixing the other door 2 years ago. Charles Hughes
- Charles Hughes
Product:
Chattanooga, TN
Communication and text messages are amazing! Tony was very friendly and knowledgeable! Have always been pleased with their customer service!
- Lori Fairbanks
Ringgold, GA
Very pleased with the service provided by Tony P. with Precision Door. He took the time to explain the issue and gave multiple options for addressing the issue, along with the associated costs. I would definitely choose Precision Door for any future service needs and will gladly recommend them to friends and neighbors.
- Leigh Yim
Hixson, TN
Great job and service
- Earl Monroe
Ringgold, GA
After going on line, I discovered that the price to replace the main spring on my garage door should have been approximately $400.00 dollars. I was billed $1,086.00. The itemized line bill showed several items which were replaced that I do not think required replacing. I think I was grossly overcharged and was very disappointed with your company.
- William Smith
Chattanooga, TN
Excellent service, super friendly, and very knowledgeable
- Virginia Warren
Product:
Chattanooga, TN
Customer service was quick and efficient to schedule appointment! Jean Paul the technician was courteous and took care of my problem. He was on time and worked very quickly to get my door working again!
- Margret Boring
Chattanooga, TN
Tony did a great job!
- Karen Craig
Signal Mountain, TN
We are extremely well pleased with the service we received today from Precision Door Service. He arrived promptly on time and took care of our problem. Could not have asked for better service.
- Joel Avery
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My outside opener to the garage would not work? I called the office at Precision They worked around my schedule of availability and the person arrived on time. He installed a new opener and I was not charged anything. The repairman was very prompt, knew his equipment well and I was very happy.
- M.J. Halkey
Hixson, TN
Professional and very knowledgeable installation by Tony. He explained everything in terms I could understand. Very happy I chose Precision and would highly recommend them.
- Deborah Henning
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Wow! What prompt, courteous, efficient service! Truly outstanding! Could not be more pleased!
- Karen Anderson
Ringgold, GA
Jean -Paul was very knowledgeable And helpful. Appreciate his patience With me and all my questions. Needed spring replacement
- David Doneski
Jasper, TN
Fast response and great communication through every step of the process. This is a well run and customer focused company! I am a very satisfied customer!
- James Orsak
Dalton, GA
The technician Matt was amazing and very knowledgeable. Thanks
- Sudeep Mittal
Chattanooga, TN
The technician did a great job and I was glad that I was able to get quick service.
- Lovella Harrell
Ringgold, GA
I have had trouble getting other companies to respond to online and phone calls requesting a quote for a new garage door. J.P. showed up on time and was very knowledgeable about the process and equipment required. He provided a timely quote that will allow us to make arrangements for the work to be completed.
- Robb Kidwill
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Chris Peace was angry from the phone call. He was unhappy that he had to drive from North Knoxville to Tellico Village. He was visibly agitated when he got to my place. He asked if it was a new home, and I said no that I used you guys years ago for the same repair. That seemed to bother him. I asked him if he wanted to postpone the work until tomorrow, and he declined. He then started. He then wanted to add work to what I had asked for (springs), and when I told him I didn’t need it, he got more angry. He then climbed over my zero turn and touched/rubbed against my 67 Camaro that is under cover. I got his attention…he said he had earplugs in and couldn’t hear. I asked him if I needed to move anything and he said, “I need to get to that side”. I told him that if he would have asked me I would have made that happen and that he didn’t need to climb over my things. I also warned him that if he scratched my 67 Camaro that he would get a bill as he did not seem to care and he did it right in front of me. I then asked him again if he wanted to postpone. Then he asked me what was wrong. I told him that it was obvious that he was not happy from the minute he got here. Then he said he was going to leave. I said fine pack up and get out. He then accused me of cussing him, which I didn’t. I then told him to pack up and go and he said, “keep running your mouth”. I said fine. He said he was going to reinstall the old stuff then. I went back into the house and watched him. It looks like he fixed it. Very unprofessional. I should have known there was going to be a problem on Sunday. Don’t know what I could have done better, maybe let him do the add on work? But when he climes over my antique car without my approval, that is too much. I an sorry about all this. I would not work Chris in Loudon or on Sundays.
- Craig Simon
Chattanooga, TN
Great experience. I called at 8am and the technician was here shortly after 10. A company I called earlier said the best they could do was come in 3 days, having only 1 car this was ridiculous. Preston Stockton was professional and very knowledgeable about the repair. I will definitely recommend him and Precision Garage Door Service to anyone who is in need of garage door repair.
- Doug Sams
Fort Oglethorpe, GA
I just want to tell Precision Overhead Garage Door Service how much I appreciate the service that I received yesterday.I had actually just got on the interstate for a short trip when my 95 year old mother in law called me and said her garage door wouldn't open and she had her groceries in the trunk.I turned around and after inspecting the door one of the springs had broken.After calling a few companies Precision told me they could fix the door the same day(which they did).That was a big relief for me and my 95 year old mother in law because she still has to have a nice warm car in her garage so she can make her weekly hair appointment,buy her groceries, and take all the cakes,pies,pastries,and coffee to church every Sunday morning!The other companies that I called said they could probably get there within a day or two.I will never shop garage door service any more.I would highly recommend to anyone that needs repair or replacement of garage doors to give Precision a chance,I'm sure glad that I did!They are a family owned business that takes pride in their work and stands behind it with a 2 year warranty.Thanks again to Chuck Gatlin,Thomas,and my technician Tony Parson....great job!
- Steven Godfrey
Hixson, TN
This was my second experience with Precision Door. The first was in February, when I needed a new spring for the roller door. Then last week the wall-mounted opener quick working. Both times, the technicians were timely, friendly and professional. They explained the repairs needed and how much they would cost, and they did the work quickly and well. I highly recommend Precision Door for fast, efficient service!
- Judy Walton
(423) 414-4013
(423) 414-4013(423) 716-6318
(423) 716-6318(423) 954-7944
(423) 954-7944(423) 401-8700
(423) 401-8700(706) 406-1616
(706) 406-1616(423) 716-6318
(423) 716-6318(706) 229-4379
(706) 229-4379(706) 406-1616
(706) 406-1616(706) 229-4379
(706) 229-4379(423) 954-7944
(423) 954-7944(423) 401-8700
(423) 401-8700Office: (423) 207-5065
1522 Clingan Ridge Dr NW
Celveland, TN 37312
Outstanding service! Very efficient and professional technicians!!!
- Juanita Del Pino